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Nissan of Torrance

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.4
2,337 Reviews
Welcome to Nissan of Torrance, serving the Torrance area with a wide selection of new Nissan vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Nissan that is right for you. Please feel free to browse our new and used inventory, research financing options, or request a quick quote on a vehicle. You can even schedule service or order parts for your vehicle. If there's anything we can help you with, please send us an email or call us at (424) 269-6255. We look forward to serving you!
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20550 Hawthorne Blvd

Torrance, CA

90503

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Showing 2,337 reviews

June 03, 2021

Rick was thoughtful, knowledgeable, and efficient from start to finish - I appreciated his support and communication throughout the process! The dealership was also kind enough to offer Lyft service to an More

by MTAYLOR42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick
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Jun 05, 2021 -

Nissan of Torrance responded

Hi, thank you so much for your positive comments about Nissan Of Torrance! We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 02, 2021

Howard and Albert and Mike at this dealership made the experience easy and fast I was really pleased with the service and how simple it was More

by DFAAMATAU
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Mims, Albert Vu
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Jun 05, 2021 -

Nissan of Torrance responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Torrance. We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

June 01, 2021

Paid 1500$ to have my car check and fixed an now a week later the light is on again, another sensor I believe it is More

by CFACIO90304
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Figueredo
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2021 -

Nissan of Torrance responded

Hello, Thank you for taking the time to provide us with this feedback. I am sorry that another sensor came on after servicing your vehicle. The light that is on may have no relation to the repairs that were performed on your vehicle the 1st time. However, if it has not been taken care of, we would b e happy to check your vehicle. Thanks again for taking the time to leave us this information about your recent visit. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 31, 2021

Delayed one hour more than initially estimated. I was at the dealership from 11:30 AM to close to 3:30 PM. Car not washed because it needed 30 more minutes. More

by AIYANNAKN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manny Villegas
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Jul 03, 2021 -

Nissan of Torrance responded

Hello, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you were not satisfied with your visit. We apologize for any miscommunication and extensive wait time. We have used your comments to coach our team and improve our service. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care. Kind Regards, Elizabeth Reyes Customer Relations Manager

May 29, 2021

Nissan of Torrance is great I get excellent service every time I come Claudio Gutierrez always keeps me updated with the next service when to come so far the people are great friendly. More

by nanettescott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudio Gutierrez
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May 29, 2021 -

Nissan of Torrance responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Torrance. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 29, 2021

They diagnose the problem and get started on fixing the car right away. I was in good hands here. Communicated very effectively and gave updates. More

by Cbass214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
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May 31, 2021 -

Nissan of Torrance responded

Hi, thank you so much for your positive comments about Nissan Of Torrance! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

May 28, 2021

We brought a Rogue everything great we will back to get another one I love the service department they got me out in time I Wil back a friend back too More

by Roys
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mandez Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2021 -

Nissan of Torrance responded

Hello, we are so pleased you enjoyed your visit to Nissan Of Torrance! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 27, 2021

Mia Young provided knowledgeable and resourceful resources, and maintained a positive attitude. She kept me informed about my vehicle that was in for service. Great customer service! More

by EMSANDOV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mia Young
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May 28, 2021 -

Nissan of Torrance responded

Hello, we're happy you found our staff to be so supportive during your experience here at Nissan Of Torrance. Your wonderful feedback and rating mean a lot to us. Until the next time we meet, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 27, 2021

Great service and Jorge was very informative when it came to letting me know what repairs needed to be done still. Detailed list of service needed. More

by RBSUBARUPARTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Villegas, Claudio Gutierrez, Albert Vu, Mia Young
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May 29, 2021 -

Nissan of Torrance responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! We're looking forward to your next visit with us! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 27, 2021

Very courteous and customer oriented. Very professional . The facility and showroom is clean and sanitized. Offered a free wash for my car, 30 min waiting More

by PERSAUD6
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier
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May 29, 2021 -

Nissan of Torrance responded

Hi, thank you so much for your positive comments about Nissan Of Torrance! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Kind Regards, Elizabeth Reyes Customer Relations Manager

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