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Nissan of Torrance

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.4
2,338 Reviews
Welcome to Nissan of Torrance, serving the Torrance area with a wide selection of new Nissan vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Nissan that is right for you. Please feel free to browse our new and used inventory, research financing options, or request a quick quote on a vehicle. You can even schedule service or order parts for your vehicle. If there's anything we can help you with, please send us an email or call us at (424) 269-6255. We look forward to serving you!
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20550 Hawthorne Blvd

Torrance, CA

90503

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Showing 2,338 reviews

July 30, 2021

I was greeted upon arriving. Manny helped me with arranging my car maintenance. He was Kind, patient, answered all my questions. Everything after that went smooth. Everyone was great. The restroom w More

by R_S_V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
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Aug 13, 2021 -

Nissan of Torrance responded

Hi, thank you so much for your positive comments about Nissan Of Torrance! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 30, 2021

Respectful they immediately evaluated the problem which takes more than 4 hrs so they provided me with transportation home and pick me up when done. More

by RWPACIFICAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Report | Print
Aug 13, 2021 -

Nissan of Torrance responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! Thanks again for taking the time to leave us this information about your recent visit. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 29, 2021

Service was fine, car pick up process needs a bit of work to flow more smoothly. Never got a recap of work that was done More

by RUTH_DEARCOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudio Gutierrez
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Aug 13, 2021 -

Nissan of Torrance responded

Hello Ruth, thank you for your feedback as it helps us improve. I will get with your Service Advisor to get you a copy of the Repair Order. Thank you for your feedback as it helps us improve. We will work on a better process to make the pick up process seamless. Thank you for you for choosing Nissan of Torrance. Kind Regards, Elizabeth Reyes Customer Relations Manager

July 28, 2021

Nissan of Torrance is a great dealership. I appreciate the excellent customer service. The service department is always upfront about the maintenance work and the prices are fair. More

by LAMASE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shanarah Roberts
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July 28, 2021

Great service! Very helpful and happy to answer all of the questions that I had. Good service center. Took care of the issues with my vehicle quickly. More

by BEASLEYLAUREN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shanarah- 5 stars
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Aug 13, 2021 -

Nissan of Torrance responded

Hello, we are so happy to read such a great review about Nissan Of Torrance! We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 28, 2021

The young man that service me and explain everything about my vehicle was very professional and kind. I love the quality of the work that he has provided at this dealership always bring my car here for More

by ELIHANDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Report | Print
Aug 13, 2021 -

Nissan of Torrance responded

Hello, we're happy you found our staff to be so supportive during your experience here at Nissan Of Torrance. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 27, 2021

The dealer is poor for the services and the quality no good we have to wait to much time for oil changes about 2 hours More

by RAMOS78US
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Chris Figueredo
2.0
This rating includes all reviews, with more weight given to recent reviews.
David Campos
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Villegas, Claudio Gutierrez, Jordan Blas, Mia Young
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Aug 13, 2021 -

Nissan of Torrance responded

Hello, we apologize for the longer wait time. When we perform an oil change we also perform a multi point inspection and a car wash, all of this has to be taken into consideration. We apologize if we over promised and under delivered. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Kind Regards, Elizabeth Reyes Customer Relations Manager

July 25, 2021

On Time service and the car is working great .Everyone On Time service and the car is working great . Everyone is helpful .Easy to make an appointment.when car is ready you get text. Thank you More

by DAVIDMENDOZA434
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
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July 23, 2021

The service for this period was horrible. I had been trying to get my back seat fixed ever since the beginning of February. It was just taken care of on July 2nd. I was sent to an Upholstery shop More

by LORETTAWATSON
Customer Service
Recommend Dealer
No
Employees Worked With
Chris Figueredo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve
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Aug 13, 2021 -

Nissan of Torrance responded

Hi Loretta, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We would like to have a better understanding about your experience. Please reach out to us at (310) 536-4000 or for a quicker response email me at ereyes@ntnnissan.com at your earliest convenience and we will do our best to resolve this with you. Kind Regards, Elizabeth Reyes Customer Relations Manager

July 23, 2021

Some of the worker there this time and previously seem a bit rude yet my Service Advisor compensated for that rudeness. One worker as me to stand outside in front of my car. It was hot out there, but Richar More

by SEBASTIANKING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard
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