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Nissan of Torrance

Torrance, CA

4.4
2,338 Reviews
Welcome to Nissan of Torrance, serving the Torrance area with a wide selection of new Nissan vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Nissan that is right for you. Please feel free to browse our new and used inventory, research financing options, or request a quick quote on a vehicle. You can even schedule service or order parts for your vehicle. If there's anything we can help you with, please send us an email or call us at (424) 269-6255. We look forward to serving you!
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20550 Hawthorne Blvd

Torrance, CA

90503

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Showing 2,338 reviews

August 10, 2021

Appreciate the quick help & fast respond. My friend, Shinji Kokubo, is a regular customer there & he recommends this place. I will definitely come back soon! More

by CUTIEHARRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2021 -

Nissan of Torrance responded

Hello, we are so pleased you enjoyed your visit to Nissan Of Torrance! We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 10, 2021

Manny was very professional and proficient with my service case! I really appreciate his friendly demeanor. He was very calm and confident that my car would get the service it needed. Thank you for yo More

by LROBBS24@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Aug 13, 2021 -

Nissan of Torrance responded

Hello, thank you for the high star rating! We appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 09, 2021

Nissan of Torrance is the place to have your Nissan vehicle serviced. Manny the service advisor made sure my vehicle was well taken care of. More

by jbelmont01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Aug 13, 2021 -

Nissan of Torrance responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 09, 2021

I am usually very pleased with Nissan Torrance but my last experience left a bad taste in my mouth. I waited two hours for an oil change with no instructions on how to receive my car back. I asked numero More

by VICKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Na
Aug 25, 2021 -

Nissan of Torrance responded

Hi Vicky, we regret your most recent visit with us was not up to your standards. We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We understand that your time is invaluable and that waiting for an excessive amount of time was not ok and could have been prevented. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care. Kind Regards, Elizabeth Reyes Customer Relations Manager

August 07, 2021

Although there were some hiccups this time the service department always ends up doing a great job. There was some miscommunication in the beginning but Claudio took care of me once everything was ironed More

by IBEJAYBIRD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudio Gutierrez
Aug 13, 2021 -

Nissan of Torrance responded

Hello, we're happy you found our Claudio to be so supportive during your experience here at Nissan Of Torrance. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 07, 2021

I really appreciate Richard. He has made sure the service that my car has needs, gets done right away, or at least to the best of his ability. Mia, was also very helpful to me when I first came to this Nissa More

by PASADENAVK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mia Young
Aug 13, 2021 -

Nissan of Torrance responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

August 06, 2021

Very helpful and respectful and very good service they help cover all my needs for my car and also got my all cleaned up thank you More

by VARONDIAZ_DE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Villegas, Jordan Blas, Mia Young
Aug 13, 2021 -

Nissan of Torrance responded

Hi, thank you so much for your positive comments about Nissan Of Torrance! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

August 06, 2021

staff like claudio and mia are very helpfull, nissan torrance are very excellent for helping and solve the issue of my 2 nissan rouge, thank u and god bless More

by VLADIMIR.AZURIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudio Gutierrez, Mia Young
Aug 13, 2021 -

Nissan of Torrance responded

Hi Vladimir, thank you so much for your positive comments about Nissan Of Torrance! Thank you again for the great review! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 06, 2021

Fast, efficient and professional with check in and pick up. Person at payment counter could have been friendlier. Generally good and am happy with service More

by GUSCOOK29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2021 -

Nissan of Torrance responded

Hello, we are very happy we could provide you with a positive experience! We're looking forward to your next visit with us! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 05, 2021

I appreciate that you were flexible to let me pick up my car with sales. However, I was given no paperwork or proof of service, I requested an alignment or alignment check and point inspection, and paid for More

by IDLER.JORDAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Figueredo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2021 -

Nissan of Torrance responded

Hello Jordan, Hello Jordan, I apologize that you did not receive a copy of your Repair Order nor your MPI. Your Advisor had been out of the office for 2 weeks and is now back. I will get with him and have him send you copies of the requested paperwork. As for the light reset, I brought it to the attention of our shop foreman and our Service Manager, if you are in the area and would like to stop by to have it reset please let us know. That shouldn't have been overlooked. Your feedback is very important to us as it truly helps us improve. We hope your are willing to give us another chance. Kind Regards, Elizabeth Reyes Customer Relations Manager

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