Back

Nissan of Torrance

Torrance, CA

4.4
2,340 Reviews
Welcome to Nissan of Torrance, serving the Torrance area with a wide selection of new Nissan vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Nissan that is right for you. Please feel free to browse our new and used inventory, research financing options, or request a quick quote on a vehicle. You can even schedule service or order parts for your vehicle. If there's anything we can help you with, please send us an email or call us at (424) 269-6255. We look forward to serving you!
Contact Dealership

20550 Hawthorne Blvd

Torrance, CA

90503

Directions

By Type

Showing 2,340 reviews

September 23, 2021

Chris was very kind, and quick to get my car checked in and take care of my maintenance. He took care of all the paperwork and made it easy for me More

by SITARSHAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2021 -

Nissan of Torrance responded

Hello Sitarshah, we are so happy to read such a great review about Nissan Of Torrance! We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

September 22, 2021

Everything was fine except I didn't receive a call when my car was finished and I had to call 3 times to finally get the status. 1st time someone was supposed to give her a message. 2nd time my service p More

by LAHENNIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shanarah Roberts
Sep 28, 2021 -

Nissan of Torrance responded

Hello Lahennis, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Thanks again for taking the time to leave us this information about your recent visit. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 17, 2021

The staff was friendly, efficient and very timely. I will be back because it was very easy to get my car serviced here. More

by LOURDES2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Nissan of Torrance responded

Hello Lourdes, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 16, 2021

Jose Enriquez was very helpful... Liz Reyes is amazing . Very good customer service inclusively this is the second time I deal with Jose and the third time I deal will Liz on 3 separate purchases and I woul More

by GUERILLO1986
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Enriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claudio Gutierrez, Mia Young
Sep 18, 2021 -

Nissan of Torrance responded

Hello Javier, congratulations on your brand new Altima! Thank you so much for your kind comments and for always choosing Nissan of Torrance. We truly value your business and look forward to being of assistance in the future. Thank you so much again for your feedback! We hope you have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 15, 2021

How about someone who really cares about a survey call me! Still don’t know why I have signed up for warranty when you wanted to charge me for a battery while i got the car from you less than a year ago. More

by SHOKOUFEHKOUSHANDEHFAR11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Figueredo
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Campos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Villegas, Claudio Gutierrez, Jordan Blas, Mia Young
Oct 01, 2021 -

Nissan of Torrance responded

Hi, we regret to hear that your recent experience was anything less than exceptional. We would like to have a better understanding about your experience. Please reach out to us at ereyes@ntnissan.com at your earliest convenience and we will do our best to resolve this with you. Please provide your full name and best method of contact. I look forward to hearing from you. Kind Regards, Elizabeth Reyes Customer Relations Manager

September 14, 2021

Check-in was really quick and Chris was awesome. He kept me informed of the status of my car. Unfortunately, there were still problems with my car, and I brought it back the next day. Everyone were very hel More

by MIDEASANCHEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard
Sep 18, 2021 -

Nissan of Torrance responded

Hello Midea, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Torrance. We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 14, 2021

Very friendly and professional staff. You are greeted and attended to right away. The car is always ready when promised. More

by BENREKIAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudio Gutierrez
Sep 18, 2021 -

Nissan of Torrance responded

Hi Benrekiah, thank you so much for your positive comments about Nissan Of Torrance! We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 14, 2021

Asked the service center to check my tire pressure while my car was there for service. They gave me my car back with the low pressure warning still active on my dash. Failure. More

by Scrappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Villegas, Claudio Gutierrez, Jordan Blas, Mia Young
Sep 30, 2021 -

Nissan of Torrance responded

Hello, we apologize that your tire pressure was overlooked. We have addressed your concern with our Technicians to ensure they inspect what they expect. If you are ever in the area come by and we will reset your tire pressure light. We hope you are willing to give us a 2nd chance. Kind Regards, Elizabeth Reyes Customer Relation Manager

September 11, 2021

They tried to upsale for me to purchase new tires and shocks for over $1,300. Tires are less at other places like Sam’s club. Also, the young lady said she’d try to find me a discount, senior, military, More

by DGHINSOCAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shanarah Roberts
Sep 30, 2021 -

Nissan of Torrance responded

Hello, we are sorry you felt that our team was trying to up sale you. Our prices are very competitive with those in the area if not better. We hope you were able to get the tires replaced at a price that met your needs. Thank you for your feedback and take care. Kind Regards, Elizabeth Reyes Customer Relations Manager

September 11, 2021

They are friendly ,their service is wonderful,on time,quality,doing car wash before turn over to the costumer.the part is genuine and durable. More

by Lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Campos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Camacho
4.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Madrigal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alfonso Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Villegas, Claudio Gutierrez, Jordan Blas, Albert Vu
Sep 14, 2021 -

Nissan of Torrance responded

Hello Lynn, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

...
173
...