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Nissan of Torrance

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.4
2,341 Reviews
Welcome to Nissan of Torrance, serving the Torrance area with a wide selection of new Nissan vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Nissan that is right for you. Please feel free to browse our new and used inventory, research financing options, or request a quick quote on a vehicle. You can even schedule service or order parts for your vehicle. If there's anything we can help you with, please send us an email or call us at (424) 269-6255. We look forward to serving you!
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20550 Hawthorne Blvd

Torrance, CA

90503

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Showing 2,341 reviews

October 29, 2021

Excelent costumer services they call me or text me before my appointment thanks for your services More

by AMALIAMORALES1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Villegas, Claudio Gutierrez, Jordan Blas
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Nov 01, 2021 -

Nissan of Torrance responded

Hello, we're happy you found our staff to be so supportive during your experience here at Nissan Of Torrance. We're looking forward to your next visit with us! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 29, 2021

Poor communication, disorganized, and a couldn’t-care-less attitude. Communication issues are not only with customers, but also clearly within the team of advisors, cashiers, and technician More

by Chenz18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Figueredo
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2021 -

Nissan of Torrance responded

Hello, we're disappointed to hear of the negative experience you had at our location. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (310) 536-4000 x2249 or for a quicker response email me at ereyes@ntnissan.com. Kind Regards, Elizabeth Reyes Customer Relations Manager

October 29, 2021

Third experience: service fails to communicate timely. Promised communication re status of service late and incomplete More

by SANDREAYOUNG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
2 unnamed service providers
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Nov 16, 2021 -

Nissan of Torrance responded

Hello Sandrea, we're disappointed to hear of the negative experience you had at our location. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (310) 536-4000 x2249 or for a quicker response email me at ereyes@ntnissan.com. Kind Regards, Elizabeth Reyes Customer Relations Manager

October 29, 2021

This experience was beyond amazing just because of Manny. It took a lot of time to have my car drop once I paid, but Manny went to pick it up for me. I appreciate it very much because I was running late fo More

by NBERRIO89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
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Nov 01, 2021 -

Nissan of Torrance responded

Hi, thank you so much for your positive comments about Nissan Of Torrance! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 29, 2021

Frank and his staff is really friendly I will have my friends come and check out a Nissan for the friendly service. More

by Queen tee 59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Report | Print
Nov 01, 2021 -

Nissan of Torrance responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Torrance. We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

October 29, 2021

Excellent service very pleased great customer experiences always pleased to bring my car in for service More

by RONALDMCGHEE
Recommend Dealer
Yes
Employees Worked With
Sharshana, Sharina sorry for her first name
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Nov 01, 2021 -

Nissan of Torrance responded

Hi Ronald, thank you so much for your positive comments about Nissan Of Torrance! Thank you so much again for your feedback! We hope you have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 28, 2021

So far as I am concern and ever since I purchased my car from this center they offer good maintenance deal anytime my service is due. More

by BOHNDUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Blas, Mia Young
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Oct 30, 2021 -

Nissan of Torrance responded

Hello Bohndus, we're happy you found our staff to be so supportive during your experience here at Nissan Of Torrance. Please don't hesitate to reach out if there's anything additional we can do for you. Kind Regards, Elizabeth Reyes Customer Relations Manager

October 28, 2021

Mia thank you and your team for helping out same to the mechanics working on my car. More

by Ana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Blas, Mia Young
Report | Print
Oct 30, 2021 -

Nissan of Torrance responded

Ana, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! We look forward to your next visit! Take care!

October 27, 2021

Staff was very friendly and efficient. They shared information with me they didn’t have to disclose. More

by Gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mia Young
Report | Print
Oct 30, 2021 -

Nissan of Torrance responded

Hello Gary, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Torrance. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 27, 2021

Great service. Great updating from Richard and Rick on service status of my car along with info on additional repairs that were needed. EXCELLENT turn around time. Thank you to the whole teem at Torra More

by C-LAMERE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Burns
Report | Print
Oct 30, 2021 -

Nissan of Torrance responded

Hi C-lamere, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

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