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Nissan of Torrance

Torrance, CA

4.4
2,346 Reviews
Welcome to Nissan of Torrance, serving the Torrance area with a wide selection of new Nissan vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Nissan that is right for you. Please feel free to browse our new and used inventory, research financing options, or request a quick quote on a vehicle. You can even schedule service or order parts for your vehicle. If there's anything we can help you with, please send us an email or call us at (424) 269-6255. We look forward to serving you!
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20550 Hawthorne Blvd

Torrance, CA

90503

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Showing 2,346 reviews

December 08, 2021

They go a great job but the customer service could be better .I went with cash the the customer service told me they didn't have change for my bill and had me waiting for awhile More

by CHARLESLOPEZ310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Villegas, Claudio Gutierrez, Jordan Blas, Mia Young
Dec 11, 2021 -

Nissan of Torrance responded

Hello Charles, thank you for taking the time to tell us about your recent service visit. Your feedback helps us improve our service. We are happy to pass along your comments to the team here at Nissan of Torrance! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 06, 2021

Bad will mover came back to Torrance Nissan I’m still having the same problem with my car More

by Patricia
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Brandon, Jordan Blas
Jan 07, 2022 -

Nissan of Torrance responded

Hi Patricia, we regret to hear that your recent experience was anything less than exceptional. We would like to have a better understanding about your experience. Please reach out to us at (310) 536-4000 x2249 or for a quicker response email me at ereyes@ntnissan.com at your earliest convenience and we will do our best to resolve this with you. Kind Regards, Elizabeth Reyes Customer Relations Manager

December 06, 2021

The people friendly and let me stay to do may oil change even do I need to make an Appoiment I don’t have any you should go back to first came first serve More

by LUADMOGA11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Nissan of Torrance responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Torrance! We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 05, 2021

They try, but I feel like I’m bothering themAnd if u They try, but I feel like I’m bothering them And if u make an appointment for noon, be prepared on not being seen till 3 or 4 pm. They need to wor More

by M.LAMORIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Nissan of Torrance responded

Hello, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We will use this as an opportunity to improve. Thanks again for taking the time to leave us this information about your recent visit. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 05, 2021

Service director Steve Quintero was condescending when told corporation had sent me to replace transmission after they, Nissan of Torrance, had diagnosed my car a week before with needing to replace my tr More

by Yvmarro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Quintero
Jan 07, 2022 -

Nissan of Torrance responded

Hello, thank you for taking the time to tell us about your experience. We are disappointed to hear that you did not receive the top-notch service we strive to provide from all of our staff, however, we are glad that David provided quality service and did his best to assist you. Please don't hesitate to reach out if there's anything additional we can do for you. Kind Regards, Elizabeth Reyes Customer Relations Manager

December 04, 2021

Good, excellent, Great attention, good Service, good communication, excellent service, respectful, kind, good helping, and the best service. More

by JOSE.A.CASTANEDA15
Customer Service
Recommend Dealer
Yes
Employees Worked With
David Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Nissan of Torrance responded

Hello Jose, thanks for your praise and kind comments about our team. We are happy you found our staff to be so supportive during your experience here at Nissan of Torrance. Thank you again for the great review! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 03, 2021

I came in with an issue and they did not address my concern. Wasted half of my day. More

by CHAIMDAVID03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jan 07, 2022 -

Nissan of Torrance responded

Hello, we're disappointed to hear of the negative experience you had at our location. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

December 03, 2021

The person that helped me was an excellent salesmanship made sure I understood the transaction he and the staff do awsome work they let me know I was going to get the car before I knew thank you Torrance N More

by MILDREDCARTER2013
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mandez Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The finance lady was very nice also the manager tried to keep me calm I thank everyone
Dec 08, 2021 -

Nissan of Torrance responded

Hello Mildred, we're happy you found our staff to be so supportive during your experience here at Nissan of Torrance. We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 03, 2021

Service was done very well—in the time promised and with no surprises. Very pleased. More

by FREDNANNP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Nissan of Torrance responded

Hi, thank you so much for your positive comments about Nissan of Torrance! Your satisfaction is our top priority. Thanks again for taking the time to leave us this information about your recent visit. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 02, 2021

Nissan alway helps me with my needs. My issues are so great the manager is personally reviewing and assisting me. Please have the Sales Department fix the Coffee ☕ machine. More

by CAGMEG
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2021 -

Nissan of Torrance responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Torrance! We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

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