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Nissan of Richmond

Richmond, VA

Overview
Employees
Reviews
Vehicles
4.5
7,250 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
Contact Dealership

11401 W Broad St

Richmond, VA

23233

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Showing 7,250 reviews

August 02, 2024

She’s amazing and easy to talk with. She explains everything in real terms and keeps you updated. Very friendly and helpful. I will always look out for her when ever I visit More

by Frank.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mahamadou Toure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie Conyers
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Aug 02, 2024 -

Nissan of Richmond responded

Thank you so much for choosing Nissan of Richmond! Please let us know if we can be of any more assistance. Jennifer Herrera Owner Loyalty Manager

August 01, 2024

All personnel were very kind, however I didn’t realize when I didn’t trade in my vehicle and bought a brand new one I would responsible for towing it off the lot. More

by steelejoshuam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mahamadou Toure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yousuf Bharde
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Aug 01, 2024 -

Nissan of Richmond responded

Thanks for sharing about your experience with Nissan of Richmond. We appreciate your business and hope to see you again soon! Jennifer Herrera Owner Loyalty Manager

August 01, 2024

Ryan and Bull did a great job helping us get a new Sentra S! I will enjoy it. More

by faisal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Gaaserud
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Aug 01, 2024 -

Nissan of Richmond responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Nissan of Richmond. Jennifer Herrera Owner Loyalty Manager

July 29, 2024

Great staff and very knowledgeable about the products. They don’t try to hassle you. More

by F McGee
Recommend Dealer
Yes
Employees Worked With
Mahamadou Toure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2024 -

Nissan of Richmond responded

Thanks for sharing your thoughts about your experience with Nissan of Richmond. Mahamadou and our team appreciate your business and hope to see you again soon! Jennifer Herrera Owner Loyalty Manager

July 27, 2024

Great salesman. Very respectful. Great customer service! Willing to help customer with their needs/wants More

by Michelle4sade
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mahamadou Toure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 28, 2024 -

Nissan of Richmond responded

Michelle, it's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Nissan of Richmond! Jennifer Herrera Owner Loyalty Manager

July 26, 2024

Michael and Yousef helped me out in a big way with the purchase of my Barnard new 2024 Nissan Sentra More

by NY924
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
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Jul 28, 2024 -

Nissan of Richmond responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Michael and Yousef met your expectations. Thank you again for choosing Nissan of Richmond. We look forward to having you as one of our valued customers for many more years to come! Jennifer Herrera Owner Loyalty Manager

July 16, 2024

I am very pleased with the customer service of Nissan of Richmond. Received two cars with this dealership, they’re the best! More

by vwinston3p61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
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Jul 16, 2024 -

Nissan of Richmond responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Nissan of Richmond. Jennifer Herrera Owner Loyalty Manager

July 12, 2024

Good car salesman! 10/10 experience. Great customer service and good communication, honesty. Mohamed was so nice and helpful. Thank you! More

by Kaila Marine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mahamadou Toure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 13, 2024 -

Nissan of Richmond responded

Thank you so much for taking the time to share your feedback with us, Kaila. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Jennifer Herrera Owner Loyalty Manager

July 12, 2024

Michael & Covey made the process quick and easy, with having all the paperwork ready when we arrived to pick up our nissan rogue More

by ULJ660
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
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Jul 13, 2024 -

Nissan of Richmond responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Nissan of Richmond, we hope you enjoy your new Rogue! Jennifer Herrera Owner Loyalty Manager

July 12, 2024

This is the worst dealership stay away from this people a all cost. They have the worst customer services, the worst sales agents and the management is the most rudest one I ever face during business. No goo More

by sandro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Scott Hornbeck
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jamee Robinson
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2024 -

Nissan of Richmond responded

Thank you for providing this feedback, and we apologize for not providing you with a better experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jennifer Herrera Owner Loyalty Manager (804) 346-4200 ext 1045

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