Nissan of New Rochelle

I came here last year looking for a Nissan under 340 a month. Luckily sales manager Junior was able to show us around the place and help answer all our questions. Being first time buyers we were not confi month. Luckily sales manager Junior was able to show us around the place and help answer all our questions. Being first time buyers we were not confident in committing to a 3 year lease but Junior explained all the details of such a deal and gave us a great deal. I highly recommend this place to anyone looking for a Nissan or just a good deal and great customer service. -Steve More

The above individuals truly stand up to the dealership name, because tney truly are "Premium." My new car experience was truly exceptional. If if were not for those individuals, I would not be driving in name, because tney truly are "Premium." My new car experience was truly exceptional. If if were not for those individuals, I would not be driving in a new car. Keep up the good work, Mark, Shay and Kevin. More

I bought a 2011 CPO Nissan Maxima from sales manager Junior. After 2 months and driving 3000 miles, I went for oil change at Midas. The midas told me all 4 tires need to be replaced as the threading was Junior. After 2 months and driving 3000 miles, I went for oil change at Midas. The midas told me all 4 tires need to be replaced as the threading was 3/32". I checked it myself and wash shocked. I called Nissan and they asked me to bring the car to their service center for checkup. They told me the thread is 4/32" ( I disagree as I checked it myself) and the tires will last for couple of months. I told them that it does not satisfy the CPO condition which clearly states that car tires should have 50% tread life left. I was asked to speak to Junior. I called Junior and he spoke very rudely to me and said I have bought a second hand car and car tires only last for 15,000 miles. I have already driven over 3000 miles and the tires can go bad. He refused to acknowledge that CPO cars are suppose to have 50% tread life left. I feel cheated as I need to spend over $ 1100 to replace them. I read that this is a very common practice among some dealers ( they are aware the that tires need to be replaced but still sell it as CPO car). I would not recommend anyone to but car from this dealership and especially from Junior. More

I purchased a 2011 rogue with 21,000 miles and they gave me it with out inspection with bad tires and dirty.. Brian said to bring it back bc they didn't have time to check on it because they just got the ca me it with out inspection with bad tires and dirty.. Brian said to bring it back bc they didn't have time to check on it because they just got the car from the auction the day before.. After they "check" everything and say that the tires pass the inspection I got a postal card with coupon saying that tires needs to be replaced soon.. Really? I paid $17,000 and now I have to change the tires?... I've been calling for 3 weeks and Brian never return phone calls, Igor(general manager) is never there and the service manager don't want to deal with it.. Very dissapointed.. Also I called the 1800 number to complain and they can't do anything. More

They do not keep their sales promises! They told me I'll get 90 days of XM radio subscription but they have never sent it to me. Whenever I call about it they forward my call to an answering machine t I'll get 90 days of XM radio subscription but they have never sent it to me. Whenever I call about it they forward my call to an answering machine that does not accept any messages. The dealer stated that the vehicle will include a blue tooth connection but it was not included. I called Nissan's consumers affairs and nothing is being done. I will file soon a BBB report and will find every opportunity to complain about then in the internet and every possible other media. More

I went here mainly to just get information being that my car at the time was slowly falling apart. I told the sales man right away that I wasn't buying a car being I had horrible credit, ect.. Long story sh car at the time was slowly falling apart. I told the sales man right away that I wasn't buying a car being I had horrible credit, ect.. Long story short. He got me approved. But I didn't like that I wasn't offered a test drive, he never went over the car with me. My monthly payment changed in a matter of a hour. It went up by $80! I'm sorry but that is a lot of money! Overall it was a ok experience but I didn't feel as though he was personal with me but instead I was just another commission check for his end of month numbers. Double check everything before you leave !!! More

Jonathan Ballin (Internet sales mgr) gave us an awesome leasing experience. This was by far the most straight forward car leasing experience for us. He is Honest and does not believe in typical, dirty sa leasing experience. This was by far the most straight forward car leasing experience for us. He is Honest and does not believe in typical, dirty sales tactics. I'm very pleased with his service and ethics. Premium Nissan is worth the short drive out to New Rochelle - it's worth it to get a fair & straight-forward deal while being treated respectfully and truthfully. Thank you again Jonathan! More

Found a beautiful Infiniti FX35 on premium nissan website at a ridiculous price. I was hesitant that a price that low was possible on this vehicle. I called the used car manager junior. I asked what was wron at a ridiculous price. I was hesitant that a price that low was possible on this vehicle. I called the used car manager junior. I asked what was wrong with the vehicle that he had it so cheap? Junior says the car is in immaculate condition. I didn't believe him till I got there at the dealership, by the way he told me also that he would have the car pulled out and cleaned so I was able to test drive the vehicle, junior was a man of his words the car was immaculate and drove like it was new, junior put on a plate on the car and said enjoy your test drive? I asked are you coming he said no, I was thinking are these guys nuts letting a customer take the car on a test drive myself? He said he doesn't believe in pressure sales tactics at premium, the car drove like a dream, and I'm thinking I have a trade lets see if they try to low ball me on my trade, to my surprise they gave me what I was expecting for my trade. Did I mention this was the day after the snow storm we had? I couldn't be more satisfied with my purchase if my pre owned FX35. Shay also the finance manager was also exceptional, these guys at premium nissan is grateful to their customer. This was a hard things to write especially when All I have had bad experiences at most all dealerships. If anybody is looking for a car and want to be treated like a human being go to premium nissan! Wow! Exceptional service and no bull. Thanks to you Junior and Shay! More

This was an excellent experience for me. I was very intimidated about buying a new vehicle, and Jonathan made the entire experience easy and fun. Right from the beginning, we trusted Jonathan. He found intimidated about buying a new vehicle, and Jonathan made the entire experience easy and fun. Right from the beginning, we trusted Jonathan. He found us a better price than any of the dealerships I had contacted- which was quite a few, spanning over 4 states! This dealer made the event of buying a new car seem an enjoyable, fun task, as opposed to the terrifying experiences of so many people I had read about online. I highly recommend this dealership and their wonderful associates to anyone who is looking to save time and money in buying a new car. More

I purhcased a Nissan Sentra in 2008. I thought, I had a great deal except that of all my friends who owned Nissan's, I was the only one without an automatic door key. I later learned from having my car ser great deal except that of all my friends who owned Nissan's, I was the only one without an automatic door key. I later learned from having my car serviced at other dealships that the automatic door key was provided to all new customers and it would cost 250 to me as a replacement. I wouldn't purchasing anything from this dealership ever. More