Nissan of New Rochelle
New Rochelle, NY
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312 Reviews of Nissan of New Rochelle
Thank you so much to Nissan at New Rochelle for your help in purchasing my car. Keith’s kind and caring approach made the process easy for my family and I. Which made the experience one to remember. Again, t in purchasing my car. Keith’s kind and caring approach made the process easy for my family and I. Which made the experience one to remember. Again, thank you. More
It was a pleasure to work with Keith. He was responsive, helpful, well-informed, honest and made the whole process very smooth. We are glad he was our sales rep when we went to purchase. He was responsive, helpful, well-informed, honest and made the whole process very smooth. We are glad he was our sales rep when we went to purchase. More
FYI to any customers using , Service dept. it is to be avoided. While the service manager seems to care. The service rep. really had no clue what he should be doing and really did not seem it is to be avoided. While the service manager seems to care. The service rep. really had no clue what he should be doing and really did not seem to care about what is best for customer or really the dealership. Brought in a 2014 Nissan Sentra that was running poorly. Charged for diagnostic, general check. I had been specific about what I wanted looked at, but I understood that they needed to run there own test. However, once "check" had been done, the service rep handed me an est. over $3000 dollars to get everything done. How stupid did he think I was, he should know the value of that car did not warrant the repairs. Will never use them again, will never buy a car from that dealership! PS $70.00 part self install solved problem. Thanks to one of their mechanics who thought part might be problem. More
Keith and Alex made the process very easy. I was able to get everything done over the phone and they had all of the paperwork waiting for me when I arrived a few hours later. The whole proces I was able to get everything done over the phone and they had all of the paperwork waiting for me when I arrived a few hours later. The whole process took no more than 30 minutes between the time I showed up at the showroom and I drove off in my new car. More
Donell was amazing. Got me approved with my low credit score with not my whole account as a down payment. Thank you Alex as well appreciate you and Donell more than word Got me approved with my low credit score with not my whole account as a down payment. Thank you Alex as well appreciate you and Donell more than words can express More
I really can't put into words how gratified I am to have dealt with Keith and Wayne. I had previously purchased a Rogue, which I liked, but it was time to get a new one. I visited multiple dealers and had t dealt with Keith and Wayne. I had previously purchased a Rogue, which I liked, but it was time to get a new one. I visited multiple dealers and had the pleasure of speaking with Keith, who presented me with various options. Initially, I was planning to go with another dealer because I was given a lower price. As I was attempting to finalize with them, information kept changing, and I was eventually even told by their manager that they never really looked at my car, so he was not even sure he would honor the prior offer. I told them I no longer felt comfortable working with them and hung up. Before I even had a chance to call Keith, the general manager of the other dealership called apologizing and offering to take another $1000 off the price. I told him no, and he said what about $1500 off, and I again refused. He couldn't believe I would turn down $1500, and I told him you're actually offering me a $2000 better deal, but I don't feel comfortable working with your store.'I immediately called back Keith, and as I was paying cash and financing a part of the deal, I was trying to work out the numbers with Keith and Wayne, and they realized that I hadn't realized the deal offered me had included the additional tax title license fees that in essence significantly lower the cost of the car! Had they wished, they could have charged me more, and I never would have known, but these gentlemen have too much integrity. It is a pleasure to work with this dealer, and all I can say to anyone looking for a Nissan is to check them out because their integrity and honesty can not be questioned. More
xxxxx…I felt very uncomfortable as a member of a class covered by laws of discrimination. The floor manager conducted himself like a bully. Actually invited me to a fist fight outside when I called him covered by laws of discrimination. The floor manager conducted himself like a bully. Actually invited me to a fist fight outside when I called him out for improper tactics I’m an Ivy League graduated attorney. Couldn’t believe the lowlifes. Bait and switch shop. They had plenty of opportunity to apologize. They wouldn’t. Nissan of USA was great though and took responsibility. I don’t like to call people out but it really felt like the management here is just not good from the top down and are prejudiced people. Id stay away. there are plenty of decent other places. More
If you are looking for a new or used car, you MUST see Rafael. We went in looking for one car and ended up buying TWO brand new Altima’s SL. Buying a new car could be very stressful and overwhelming, but Rafael. We went in looking for one car and ended up buying TWO brand new Altima’s SL. Buying a new car could be very stressful and overwhelming, but Rafael made our experience stress free. He is the type of salesman you want to buy from. Not only is he very knowledgeable and personable but he really listens to the customer. Rafael took the time to understand what we were looking for, provide us with info and did not push us into something we did not want. He is very thorough, attentive, quick to respond and even gets back to you right away on his OFF days. He worked diligently with management to get us what we needed and kept us updated every step of the way. Rafael really cares about getting his customers what they want and treats them as family. If you are looking for a Nissan, do not hesitate to go see Rafael at Nissan of New Rochelle! More
My son needed his first car. I knew the owner so we took him there. What a great deal we got. No question. I knew the owner so we took him there. What a great deal we got. No question. More
I had an AMAZING experience at this dealership. Donell VanCleave Is fantastic at his job. I received my nissan so fast and he was super helpful !! Thank you so much Donell VanCleave Is fantastic at his job. I received my nissan so fast and he was super helpful !! Thank you so much More