Nissan of New Rochelle

Unlike any previous auto dealer visit. I haven’t dealt with a dealer in over ten years but went in for information about a model I was interested in. I assumed I’d talk to a leasing company I haven’t dealt with a dealer in over ten years but went in for information about a model I was interested in. I assumed I’d talk to a leasing company if I liked the car. In the end, because of the staff’s attention I closed the deal with the dealership and did not lease from the leasing company that had procured my last four cars. More

Top of the line Once I walked in I was greeted by the nice lady behind the desk (offered some popcorn). Then she introduced me to Joe ( one of the best salesmen I’ve Once I walked in I was greeted by the nice lady behind the desk (offered some popcorn). Then she introduced me to Joe ( one of the best salesmen I’ve met). When I rust went there I wasn’t to sure exactly what I was looking for, Joe sat down with me and we went over everything I needed/wanted in a vehicle. Then he proceeded to show me some of cars that fit what I want. There were so many options, was pretty hard to decide, but Joe was very patient with me and showed me them all. After I’ve decided what car I wanted (Rogue SL), he brought me out to see the exact one we built on the computer, it was perfect. A couple minutes of paper work and the car was mine. Quick, easy, and even through in the winter Mats, and lug nut locks. Overall a 10 out of 10 experience and I would recommend everyone to give them a visit. More

Excellent service. In my search for a car I visited New Rochelle Nissan and received a very pleasant service. I would definitely recommend this dealership for courteous In my search for a car I visited New Rochelle Nissan and received a very pleasant service. I would definitely recommend this dealership for courteous service. More

Excellent service I was treated well. Service was efficient. Waiting area was comfortable. Questions were adequately answered. I will return to this dealership for I was treated well. Service was efficient. Waiting area was comfortable. Questions were adequately answered. I will return to this dealership for future service. I was very satusfued, More

Wait for ODO & get exact price before applying for loan First I will say I love the 2018 Nissan Leaf so far. The EV range fists my needs and it has the adaptive cruise control, size and comfort I needed. H First I will say I love the 2018 Nissan Leaf so far. The EV range fists my needs and it has the adaptive cruise control, size and comfort I needed. However I did have three issues, I did not like and they are: 1. When I was given a price to drive off and used that as the basis for my loan, the price due at signing increased by $387 dollars because the salesman applied the taxes incorrectly. He stated taxes are applied to the $2,000 NYS rebate and the $3,000 discount. So the price I was told was incorrect!! 2. I may have been able to get a lower price, since I did not check the odometer before signing the papers. When I got home I found that the odo was not the 10 miles I expected, but instead was 487 miles instead and I only live 2 miles from the dealer. That may be why when I insisted the Sustainable Westchester incenitve of a free Charging station, not just a L2 (240 Vac) Charging cord, I got in writing, I would get a Charging Station. I got it a day or so later, installation not included, of course. 3. There was a scratch by the driver kick plate, down to the metal, that the dealer did correct. This may have been incurred during that 487 miles put on the odometer before I took delivery of the car. Another reason to get a lower price on a vehicle, if the mileage is above 10 miles on delivery. More

Exceptional Customer Service From the parking lot service personnel, our good fortune to have Louis as our salesman, we truly enjoyed buying a car for the first time in a very lon From the parking lot service personnel, our good fortune to have Louis as our salesman, we truly enjoyed buying a car for the first time in a very long time.This year alone my immediate family purchased 4 vehicles and this was the most enjoyable one of all. Luis is a diamond in the ruff. Best of Luck to you in the future. More

Wonderful staff!! Always feel comfortable and welcomed at Nissan of New Rochelle. Good work and the tech keeps you updated on the work being performed. The sales staff Always feel comfortable and welcomed at Nissan of New Rochelle. Good work and the tech keeps you updated on the work being performed. The sales staff are also very welcoming. More

Awesome great care Luis was the best but words can’t even begin to say how comfortable he made me feel and all the details about the vehicle it choose he explained and h Luis was the best but words can’t even begin to say how comfortable he made me feel and all the details about the vehicle it choose he explained and he was able to make my experience awesome we need more like him More

A great experience From the quick calll from Jack after looking at the website to meeting with Nicole who was ready and waiting with the Rogue I ultimately purchased rea From the quick calll from Jack after looking at the website to meeting with Nicole who was ready and waiting with the Rogue I ultimately purchased ready to test drive. The manager Wayne was also awesome. The Finance guy was great and the entire staff congratulated me with bells and whistles. More

Mostly good. Odometer + down payment change I shopped for a new car and was able to use the sustainable Westchester fleet discount that included a free home charging station. (installation not i I shopped for a new car and was able to use the sustainable Westchester fleet discount that included a free home charging station. (installation not included). Price I was told as due at signing increased by ~$387 due to “error” by salesman who said rebates and discounts were taxed, so I had to add an additional down payment. I also noticed the odometer at drive off was 487 miles instead of 10 miles on delivery. Anyway per the dealer the $3,000 Sustainable Westchester discount and NYS $2,000 rebate were taxable and the price they quoted, that was the amount of the check my credit union sent, was not enough and I had to put an additional down payment in order to drive off with my new 2018 Red Nissan Leaf SL. More