Nissan of New Braunfels

Everyone I interacted with was friendly and efficient, and I never felt pressured or rushed. The atmosphere at the dealership is welcoming, and it’s clear that customer service is their top priority. I and I never felt pressured or rushed. The atmosphere at the dealership is welcoming, and it’s clear that customer service is their top priority. I’m so happy with my new car and the exceptional service I received. If you’re looking for a dealership you can trust, Nissan of New Braunfels is the place to go. Thank you, Garrett and team, for making this such a positive experience! More

Nissan of New Braunfels made everything extremely easy. As a first time car buyer, I had a ton of questions about the process. They greatly helped me every step of the way, especially in the finance depart As a first time car buyer, I had a ton of questions about the process. They greatly helped me every step of the way, especially in the finance department. Garrett in the finance department patiently answered all of my questions. I felt I got exactly what I was looking for, at a great price, and without feeling pressured. This is how you build loyalty and repeat business, and you can count on me coming back for my next vehicle. More

I had a fantastic experience at Nissan of new Braunfels, and I highly recommend them! Sierra went above and beyond to make sure I had all the information I needed and made the entire process, smooth and str and I highly recommend them! Sierra went above and beyond to make sure I had all the information I needed and made the entire process, smooth and stress-free. She was super friendly, knowledgeable, and attentive. More

OUTSTANDING experience. I have challenged credit, and Nissan of New Braunfels made me feel like the only customer that mattered. Garrett in finance was able to get me the I have challenged credit, and Nissan of New Braunfels made me feel like the only customer that mattered. Garrett in finance was able to get me the car I wanted at a payment I could afford. More

I had a fantastic experience at Nissan of New Braunfels! From start to finish, the entire process was smooth, professional, and stress-free. A special shoutout to Garrett, the finance manager, who went abov From start to finish, the entire process was smooth, professional, and stress-free. A special shoutout to Garrett, the finance manager, who went above and beyond to make everything seamless and easy to understand. He was knowledgeable, patient, and took the time to ensure I was comfortable with every step. The rest of the team was equally impressive—friendly, attentive, and genuinely focused on customer satisfaction. Whether you're buying a car for the first time or adding to your collection, I highly recommend visiting Nissan of New Braunfels. They truly care about their customers and make the entire experience enjoyable. Thank you, Garrett and the team, for helping me drive away with confidence and a smile! More

I had an amazing experience at Nissan of New Braunfels, and I can’t recommend them enough! A huge shout out to Sierra for being so helpful and friendly throughout the whole process. She made everything so and I can’t recommend them enough! A huge shout out to Sierra for being so helpful and friendly throughout the whole process. She made everything so easy and enjoyable, answering all of my questions with a smile. If you’re looking for a great car buying an experience, go see Sierra at Nissan of New Braunfels - you won’t be disappointed! More

Worst experience ever and I am 66 yrs. False advertising and deceptive practices. Price was 10k over advertised and advertised was realistic but not great. The owner and upper management False advertising and deceptive practices. Price was 10k over advertised and advertised was realistic but not great. The owner and upper management should be fired and banned from Nissan dealerships. Any dealership period. Do not waste your time. One star is too much. More

The second time around, 12/18/2024, experienced the most unprofessional treatment by Cory. After doing everything online to include financing, I was told the advertised price online was not for me … he neve unprofessional treatment by Cory. After doing everything online to include financing, I was told the advertised price online was not for me … he never gave me a reason. I would have bought the new vehicle at your advertised price… Update as of 12/21/2024 … 15:30 hrs CST … per the General Manager Ben Nash request, I called 3 times and in all instances, he was not available nor did he returned my calls. I understand that as a GM, we customers, are not his immediate concern. Future buyers, be prepared and do your homework. I did mine and was able to prevent a regrettable buy….happy holidays, and be safe going into 2025 … As a final note for 2024, Nissan NB is a place 100% bait and switch. They advertise attractive prices just to lure you in and the whole Team is incredibly unprofessional. When I confronted them about their bait-and-switch tactics, they immediately got defensive and told me, "either purchase the car or leave."… they assumed that because I’m 70 years old, army veteran, and retired they could easily take advantage and sell me the fake pot of gold.. 🤔🤔🤔.. More

My spouse and I went to Nissan of New Braunfels today(12/13/2024) looking to purchase a new car. Quick recap of the experience: Pros: Nissan is a good brand reliable with a variety of vehicle opt today(12/13/2024) looking to purchase a new car. Quick recap of the experience: Pros: Nissan is a good brand reliable with a variety of vehicle options. I have personally owned 3 Nissans previously. The Nissan New Braunfels building looks new, beautiful and is well maintained. We were greeted by the receptionist when we arrived and met the online sales consultant we had spoken with earlier. We were quickly assigned a sales agent Allen., and were able to see the vehicle we were interested in. Cons: The vehicle price advertised on the Nissan New Braunfels Website was not offered to us. Nissan New Braunfels finance wanted to sell the vehicle at more than $2000 OVER MSRP. The finance officer price was more than $15,000 OVER the advertised price. When we told them about the price they asked what is the online price on THEIR website. Finance in a separate office with someone named Jake/Jack/Jason (would not give his name also would not clearly state a price to Allen) and did not want to directly speak to us, even though it was not busy on Friday morning at 10AM. Nissan New Braunfels did not want to honor Nissan authorized discounts that we were qualified for. Finance finally agreed to the price on their website but wanted to decrease my trade from the Kelley Blue Book value for my car by $5,000. This was ridiculous no logic or reason was given by Jack/ Jake/ Jason Jack/ Jake/ Jason (6ft tall white gentleman with white hair) told us that we did not need to know his name and to leave the dealership but didn’t want to say where our car was after they had checked it. Bottom Line Up Front: If you want to be disrespected, treated like a financial novice, overcharged and have your valuable time wasted this is your place- Nissan New Braunfels is waiting for you. Otherwise, there is Nissan of San Marcos, Gunn Nissan, Cavender Nissan, World Car Nissan, Ancira Nissan and more within 50 miles. More