Nissan of Lebanon

Zane Peters is awesome! Talk about excellent customer service he is the guy. He goes the extra mile to help with any questions you might have and he finds answers for you. Talk about excellent customer service he is the guy. He goes the extra mile to help with any questions you might have and he finds answers for you. More

We've used them for years and have been very happy overall with the service. overall with the service. More

The entire staff is excellent. Sales department treats you with respect and the service department is very helpful and friendly. Great Car Dealership. Sales department treats you with respect and the service department is very helpful and friendly. Great Car Dealership. More

Predatory crooks. These people should be ashamed of themselves. My father went in for an oil change, he came out with a 6,000 bill for rack and pinion, tie rods, compu These people should be ashamed of themselves. My father went in for an oil change, he came out with a 6,000 bill for rack and pinion, tie rods, computer module ect. They charge for parts upfront, I've never seen this practice in my many years , then while they are telling him all the bad news about his car they are trying to sell him and extended warranty. The car drives fine it has had no symptoms at all to warrant any of this work being done , and it only has 50,000 miles on it. When I called to cancel the work for him I was told there would be a %20 restocking fee. The parts dept tried to tell me they couldn't return the 1600 module because it was electronic. These people are dishonest and I'm not sure how they sleep at night. He will be taking his car elsewhere from now where he's not at risk of being robbed. Taking advantage of the elderly is criminal and if you care for your family keep them far away from Nissan in Lebanon. More

I booked an appointment for service through their program and they said they would contact me. I never received an email confirming my appointment, even though I purchased the Oil Change free for the vehicl and they said they would contact me. I never received an email confirming my appointment, even though I purchased the Oil Change free for the vehicle when I bought the vehicle I went to pronto oil change and was told the could not do my oil change because of some plastic valve that they could not be responsible for. I have scheduled for VIP but not sure if they will be able to do my oil change either. Really disappointed I was not contacted back about my initial appointment at this establishment. Very disappointed of their care for their customers vehicles they sold. More

Lukas Ireland was excellent to work with. In finding I had a flat tire while at work, he was able to get me right in and take care of this immediately. Great timing as we really needed the tr In finding I had a flat tire while at work, he was able to get me right in and take care of this immediately. Great timing as we really needed the truck for the wknd. Thank you again! More

Went to dealership for oil and filter change and approximately 2 hours and almost 45 minutes later my truck was done . I had to go out to the service desk and inquire about my truck. In the past any approximately 2 hours and almost 45 minutes later my truck was done . I had to go out to the service desk and inquire about my truck. In the past anytime there was a delay I would be informed. Most of the time my oil or filter changes in the past took approximately 45 minutes or so. When I got my truck back there was no review of any work that might be needed on my truck , only comment was that my receipt stated truck needs service. To top it off because I used debit card they stated they had to charge me extra above the quoted price. What they should do is have the price already factored into the set price and not nickel and dime a set price. This is the first time this has ever happened to me at this dealership. No explanation or apology for the length of time it took. I think they should have comped all or half the bill. I also found out the dealership has once again changed hands,and based on this latest experience I feel not for the better. Will not be returning to this dealership, but then again I don’t think they care in general More

Had service done on my Rogue. Dave was profession, giving excellent customer service explain the work need. Thank you Christine Coffey Dave was profession, giving excellent customer service explain the work need. Thank you Christine Coffey More

I went in today to have my car looked at the everything was good in it had my recall looked at as well that's still good. I was have issues with my card and the wonderful guys in the service department we was good in it had my recall looked at as well that's still good. I was have issues with my card and the wonderful guys in the service department we very kind and helped me out. I've always enjoyed my visit at Nissan of Lebanon New Hampshire. I will continue taking my vehicles to them. There very great and amazing team. Thanks again guys for everything you guys did for my on 11/28/2023. More

Took 2015 Sentra in for repair. Told it would cost $4,250 to repair CVT transmission. Salesperson said they would give us $1,500 for vehicle. When we went there we were told that they would give us $4,250 to repair CVT transmission. Salesperson said they would give us $1,500 for vehicle. When we went there we were told that they would give us $500 for vehicle (which we brought brand new in 2016) but that they had started to work on vehicle per discussion with sales manager Matt who said they would have to change the transmission to sell vehicle. I told them I never authorized work. They now want $750 for 4 hours of work to release vehicle but when I asked what they had done for 4 hours they said "start prep". I asked if they had even turned one bolt. No and vehicle has not moved from spot we had it towed to. Extortion. We were very loyal Nissan customers. Never again. More