Nissan of Irvine

I wish the scale above had a 10, because I would give PERRY a 12!! Don't deal with anyone else but PERRY!! I repeat PERRY!! If he isn't working, find out when he is and come back! I am serious. I'm su PERRY a 12!! Don't deal with anyone else but PERRY!! I repeat PERRY!! If he isn't working, find out when he is and come back! I am serious. I'm sure others there are nice and friendly, but PERRY is the best. He treated us with upmost respect, he went to bat for us and got us a great deal. The guy knows what he's doing and he's not your typical sales person that gives you the same old spiel. Very upfront and courteous. Really a pleasure to work with, we went to other dealerships and had the deal we wanted, but Perry made such an impression on us that we had to come back to OC Nissan. It was my girlfriends first car and she was very nervous about the process. Nathan in finance was also very friendly and explained all the options to us. he didn't try to upsell us and try us to get into anything. very upfront and gave it to us straight. More

I stopped by OC Nissan Dealership looking for a used Nissan Rogue. As soon as I got there, Elvis greeted me with a big, friendly smile and made me feel welcomed. He asked me questions to make sure he Nissan Rogue. As soon as I got there, Elvis greeted me with a big, friendly smile and made me feel welcomed. He asked me questions to make sure he knew what I was looking for. He showed me couple of cars and took me for a test drive. He was very professional and answered all my questions with patience. He had a great personality and a nice sense of humor which really helped make the experience fun and relaxing. I didn't purchase a car that day. Couple of weeks later I went back to the dealership, when he saw me he greeted me with a big smile and welcomed me back. He took me for a test drive, took time answering all my questions. He was very nice, professional, friendly and funny. He wanted to make sure that I was happy with my choice. He wasn't pushy and never made me feel pressured. I also met the General Sales Manager Mark Dodd. He was such a nice, professional, friendly man and tried to give me the best deal possible. I also met Robert, the finance manager. He was also very helpful, friendly and nice. Dave Reed and Q were really good to me too, the whole team tried to make me feel relaxed and comfortable and made sure that I had a great experience. I bought my Nissan Rogue, they detailed my car and made it look so nice and clean. I absolutely had a wonderfull experience and was never felt pressured. I guess they mean when they say "the only pressure is in the tires " :) Thank you guys for the great experience! More

Everyone at the dealership was nice and knowledgeable. My salesman Perry, really closed the deal for me. I respected the way Perry treated me, it made me feel comfortable about the purchase. If not for Perry salesman Perry, really closed the deal for me. I respected the way Perry treated me, it made me feel comfortable about the purchase. If not for Perry, I probably would of purchased elsewhere!! More

The sales team are the best we have experienced in our new car purchasing history. If we have not met this sales team we will never realize there is such wonderful, honest, and professional sales team ex new car purchasing history. If we have not met this sales team we will never realize there is such wonderful, honest, and professional sales team existing. Chris Olson presented very honest and clean, down to the bottom deal and understanding our personal issues. Johni Stoller is super young lady, test drive, and taking time to go thru the detailed new features of this Maxima we are not familar with. Finally we met the excellent and very professional Sales Manager, Thomas Cho with his expertise, patience, understanding, and finally pull thru the deal. We even questioned Thomas Cho how can he being so succussful at his such very young age, he told us just Working Hard. We like Thomas very much with such good working attitude and excellent characters. We were very happy the Sales Manager could resolve all the issues. Overall, we have wonderful car buying experience with OC Nissan - Irvine. We will highly recommend your dealership to anybody we know in the future! More

I have always has excellent service at this dealer until a few months ago when I was trading in my lease. I worked with Leslie Sims. I knew what I wanted, picked out a car and started the paperwork. I was a few months ago when I was trading in my lease. I worked with Leslie Sims. I knew what I wanted, picked out a car and started the paperwork. I was all set to pick up the car assuming all the paperwork was in order. Unfortunately, when I was following up about the paperwork, she never called me back. The receptionist said she was there so I kept leaving messages. I finally talked with someone else 3 days later who profusely apologized and told me to come down and pick up the car. (It turns out that I could have picked it up three days earlier) When I arrived, she greeted me with ZERO apology. I would have taken the business elsewhere if all the paperwork hadn't already been submitted. RUDE. I will continue to go to this dealer because my experiences there have been very positive over the last 7 years with EVERYONE else other than her. More

On Labor Day, 9/6/10, I visited the OC Nissan Irvine dealership. As soon as I got out of my car, Elvis Downs, the Sales Consultant, came over to greet me. He was so friendly and made me feel so welcome dealership. As soon as I got out of my car, Elvis Downs, the Sales Consultant, came over to greet me. He was so friendly and made me feel so welcome. I had just come from another dealership where I had the opposite experience and I was feeling a bit tentative. Initially, I wanted to look at the 2010 Versa. As we went over to see the Versa, we passed the 2010 Sentra and I really liked it. Elvis took me out for a test drive in the Sentra first. I had a checklist which I gave him to use during the test. He was so patient and let me go on different roads (freeway, residential, business and even a steep grade). Elvis is so knowledgeable and provided me with so much information about the car. Elvis also has a great personality and professional manner. In addition to being warm and friendly, he has a good sense of humor, which really helped. He was not pushy, nor did he pressure me. He was able to communicate that he really cared that I would be happy with my choice. I prayed that morning that I would get a really good sales consultant and God certainly answered my prayer with Elvis. We did take the Versa out for a short test drive, but I was sold on the Sentra and bought it! Elvis introduced me to his manager, Majid Vahdatiasl, and he was also very helpful and great to work with as we went through the process. My good experience continued even as I met with Robert P. in the finance department. Everyone I met at OC Nissan Irvine are just super people! More

From the moment we walked on the lot, there was no pressure. We were met by the best and dealt with the best. Herbert was initally the one who wanted to give us the deal. He was willing to do whateve pressure. We were met by the best and dealt with the best. Herbert was initally the one who wanted to give us the deal. He was willing to do whatever we needed to get us in the price range we could afford. Herbert took us on two test drives of the Murano and the Rouge. Very willing to just make us comfortable and allowing us to take our time to make a decision. When stopping back at the dealership we were met with Alex who was also very helpful. He was honest and willing to show us a 2009 Murano so we could see the interior and how it was different from the 2010. After we left that night I went home and did my research. Since I'm a USAA member I was able to use their online car buying guide which allowed me to type in the model I wanted with all the amenities I was looking for and lock in a no haggle price. It referred me to OC nissan Irvine and the next morning Sam called me to try and make a deal. Our next visit we were met with Sam and Ken. Sam was one of the nicest GM's i've ever met. He knew the quote that USAA gave me, he personally took a look at my trade in, and set us up with Ken. Ken took us out on another test drive and he was so laid back. I would have to say with each Nissan employee that we came in contact with we definately felt like we knew them personally which made us feel apart of their family. Sam gave us a great deal on our trade in and a great deal on the price of the Murano. We have no complaint about this dealership. We had such a great experience that I want to find someone who wants a car so they can get a great price like we did. 200% satisfaction!!! If you are in the market for a Nissan, this is the dealership you want to deal with. More

Well, about seven months out of BK we needed to buy a truck. My wife and I decided on purchasing a Nissan Frontier (we were thinking new at the time), but we have had very little experience with Nissan d truck. My wife and I decided on purchasing a Nissan Frontier (we were thinking new at the time), but we have had very little experience with Nissan dealers. Years ago we tried a Nissan dealer in N. OC (near Knotts) and we wound up walking off the lot after having a verbal altercation with quite possibly the worst car salesman in the world. So clearly we weren't going back there. Fortunately we found this website, which led us to OC Nissan in Irvine. I was a bit skeptical at first, figuring many of the good reviews could have been written by the dealership. But it was the only information I had, so we picked up the phone and called Sam, the GM. I told Sam my situation (credit) and what I needed, and also told him that my wife is has a fair amount of industry knowledge (i.e. we knew what to expect as far as interest rate, down payment, etc., and that we needed a straight, no BS deal). Sam was great. Very friendly and straightforward, and no pressure. Good start! We gathered our documents and headed down to the dealer. Once there we met Sam, who hooked us up with Ken "The Doctor" Yates, their most experienced sales rep. Ken lived up to the reviews on this site. Friendly, knowledgeable, no pressure and no BS. Ken showed us some new Frontiers, but then suggested that we check out a used loss-leader type Frontier that only had 2400 miles. It was a perfect fit, and we saved around $6K or $7K versus a new truck. Nathan, the finance director, got us a very fair interest rate considering our recent CH7 discharge. Again, no pressure and no games. Bottom line: We left OC Nissan with a good deal on a good truck, with no pressure and no nonsense. Everyone was as friendly as could be, and we would gladly recommend this dealer. (...glad we found this website also...) More

My comments are for the service department. Over the years, I have always had high expectations of customer service of whom ever I have done business with. Unfortunately, at the age of 68 I have been di years, I have always had high expectations of customer service of whom ever I have done business with. Unfortunately, at the age of 68 I have been disappointed many times. Except for the folks in your service department. No matter how challenging or difficult the situation was at hand, they have always maintained a very high degree of professionalism, and the willingness to go to any lengths to take care of our Nissan. And to that extent, I always recommend to my friends, and business associates, young and old that your people can be trusted with their car. More

Julie Prescott has helped me eveytime I had my car serviced at OC Nissian in Irvine. She gives me great customer service! She is always watching out for me. Making sure I am educated on what my car n serviced at OC Nissian in Irvine. She gives me great customer service! She is always watching out for me. Making sure I am educated on what my car needs. She is full of knowledge and update on her work. I really appreiciate her. Julie takes pride in her work! More