Nissan of Elizabeth City

Loyalty I guess that one may say that I am a loyal customer. I have bought several nissan's throughout the years. I keep coming back to this dealership becaus I guess that one may say that I am a loyal customer. I have bought several nissan's throughout the years. I keep coming back to this dealership because of the sales people & the nissan experience. I will be back again because they took great care of me. Thanks, and I really appreciate you all. More

Passion Meets Work; Extraordinary service I was referred by a friend so I set the appointment up to go in and discuss options to find a car within my price range. The sales Representative Step I was referred by a friend so I set the appointment up to go in and discuss options to find a car within my price range. The sales Representative Stephanie Mitchell was very friendly and passionate about not just selling me a car but making sure that at the end of our meeting I walked away better than when I walked into the dealership. She even came to get me from home! My experience with her was absolutely life changing and I am glad I took the first step to getting the car I so desperately need. However I did not drive away with a car due to personal reasons but I know that in the near future I will return and get an offer I can't resist. She was amazing and the others that assisted her were great as well, proving that customer service is still priority and providing a family friendly atmosphere is a must. My overall experience was outstanding and I am excited to see what the future holds. More

DISHONEST I purchased a 2016 Nissan Maxima in February 2017. I drove 4 hours to make this purchase. All documents were signed and 30 day tags were placed on the I purchased a 2016 Nissan Maxima in February 2017. I drove 4 hours to make this purchase. All documents were signed and 30 day tags were placed on the vehicle. I received my hard licensed plate in the mail about 14 days after the purchase. When it was time to pay my first payment I had not received any information from my lender. I called my lender and was advised that I needed to contact the dealership. I called Nissan of Elisabeth City and was advised that the deal fell through. I asked if I needed to return the vehicle and I was advised NO they were going to get the financing done. I called time after time for months and was always told "not to worry" and EVERYTHING was fine. After having the vehicle for 7 months, on September 1, 2017 my car was recovered. When I called the dealership and spoke with the Sales Manager (who was very RUDE) I was advised they were not able to get me financed and that's why the vehicle was recovered AFTER 7 months! Nissan of Elizabeth City refused to refund my $3000 down payment! The dealership never contacted me...I always initiated all contact. DO NOT TRUST THIS DEALERSHIP! More

New car purchase They were friendly, accommondating, and made my experience go off without a hitch. Will continue to use them for my vehicle needs. Thanks for the grea They were friendly, accommondating, and made my experience go off without a hitch. Will continue to use them for my vehicle needs. Thanks for the great service. More

New definition to the term “dishonest”! Team members were dishonest at every turn and were only concerned with one thing…Their profit margin, If they tell you something please, ask to see it Team members were dishonest at every turn and were only concerned with one thing…Their profit margin, If they tell you something please, ask to see it in writing. Very condescending and provided horrible customer service. Buyer beware! This is NOT the place to but your next car! More

Horrible Customer Experience Awful communication. Nobody is available to help answer your questions. Each time i called they said they were too busy and i would never get a return Awful communication. Nobody is available to help answer your questions. Each time i called they said they were too busy and i would never get a return phone call. More

Worst Customer Service Experience Bar None! Shaun, Anton and the General Manager Aaron are the worst people to deal with! They do not have time to call customers back in a timely manner! They qu Shaun, Anton and the General Manager Aaron are the worst people to deal with! They do not have time to call customers back in a timely manner! They quoted my wife a car in writing only to back out from the deal! Take my word of advice and take your business to another dealership! More

Awesome!!! Nissan of Elizabeth City is the best hands down!! Angela Ferebee was very knowledgeable. She made the entire process easy she went the extra mile to h Nissan of Elizabeth City is the best hands down!! Angela Ferebee was very knowledgeable. She made the entire process easy she went the extra mile to help me get a great deal!! Angela, Rocks!! More

Angela knows best!!! Angela had great customer service and really made the car buying process simple! She was truly the best carsales men "woman" we ever have bought from. Angela had great customer service and really made the car buying process simple! She was truly the best carsales men "woman" we ever have bought from. Great attitude. Great smile. Great all around! Thrilled for our new 2016 Nissan Pathfinder platinum!!!!!!! Amazing job Angela!!!! More

Pleasurable car buying experience From Sales to service an excellant car buying experience. Mike Harrell and Mike Lilley in sales pleasure to work with. Joe Wise in service was attenti From Sales to service an excellant car buying experience. Mike Harrell and Mike Lilley in sales pleasure to work with. Joe Wise in service was attentive to our questions and forthright. All of the staff were friendly, professional and made us feel valued as customers. More