Nissan of Cool Springs - Service Center

Mary, We wanted to take a moment and thank you, Bob Mary, We wanted to take a moment and thank you, Bob Shank, and the service staff again for the wonderful service we received on our 2008 Nissan Pathf Mary, We wanted to take a moment and thank you, Bob Shank, and the service staff again for the wonderful service we received on our 2008 Nissan Pathfinder on Thursday, 09-22-11 while visiting your great city from out of town. It is always disconcerting to be far away from home and have vehicle trouble. Your concern and care helped very much to put our minds at ease. Please relay our thanks to Bob as well and the dealership owners. We have been a Nissan family for several years now having previously owned a 1994 Nissan Sentra, and currently own a 2003 Nissan Altima, as well as the Pathfinder. The type of service and care we received from your dealership will certainly make us want to stay a part of the Nissan family. Thank you so much and have a blessed day. Sincerely, Steve Hill Shreveport, LA More

The reception and friendliness I received when I just drove my car in for service was great. The attention I received was wonderful and the service manager that helped me, Bob Shank, was a delight to wo drove my car in for service was great. The attention I received was wonderful and the service manager that helped me, Bob Shank, was a delight to work with and you can't beat having Starbucks when you're waiting in the customer waiting area is fantastic. More

Being a loyal customer to this dealership since 2007, today was the FIRST time I had an amazing experience! Mary called me yesterday to confirm my appointment. Today I was greeted by Robert Epps, he was today was the FIRST time I had an amazing experience! Mary called me yesterday to confirm my appointment. Today I was greeted by Robert Epps, he was professional and friendly from the start. My wait time was short. And my car was even washed on a rainy day!! This dealership has changed from a place that I once dreaded going to, but now I won't hesitate:) What an amazing team & excellent customer service!! Thank you! More