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Nissan of Cool Springs - Service Center

Franklin, TN

4.5
162 Reviews

162 Reviews of Nissan of Cool Springs - Service Center

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December 19, 2011

Went in for my 30k service and worked with Jennifer the service person. I had to take the shuttle to get to work,but she called me when the work was done and I picked it up after work. I have serviced my c More

by Bannister
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
December 14, 2011

My experience with the dealership was amazing... i was actually pleasantly surprised at the service and help with my car. With temperatures in the 30's, my drivers side window would not roll up. i took More

by rfisher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
gary
December 07, 2011

service personnel... bob shank, parts dept, cashier and others were very friendly and helpful in providing service to my car. My first visit. At this point, I feel I can trust the service dept. to provide More

by rgsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
bob shank and others
December 03, 2011

Bob was extremely friendly, helpful, and knowledgeable when I came in to get my car serviced. He made sure that I had everything I needed, and that I knew all the options that were available. The car look More

by Magnitude10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Shank
November 14, 2011

Thanks Justin, you got me in and out very quickly with excellent service. Your help and assistance was extremely thorough and was greatly appreciated. Thanks again. More

by hct
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Moore
October 26, 2011

My overall experience is always great. I'll certainly recommend this dealer not just to buy or lease a vehicle, but most importantly for regular services. The staff is very friendly, responsible and prof More

by rapineyro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenifer Spaulding
October 25, 2011

Nissan of Cool Springs has been BY FAR the BEST Nissan dealership I have EVER been to. Aside from the beautiful, well kept facilities, the service outstanding with friendly employees. I would recommend th More

by alexhoffman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.J. Moore
October 25, 2011

The service was great. I got there 20 minutes before they closed and they still helped me out, and I didn't have to wait long at all. After they took care of my car they drove it through their car wash for m More

by rachel12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Moore (J.J. Moore) [Express Service Advisor]
October 22, 2011

Justin was very informative and helpful with my service and I would recommend Nissan Of Cool Springs to friends and relatives. Thanks for doing a good job. More

by jokertozer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Moore
September 30, 2011

Mary, We wanted to take a moment and thank you, Bob Mary, We wanted to take a moment and thank you, Bob Shank, and the service staff again for the wonderful service we received on our 2008 Nissan Pathf More

by srhill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Greer, Bob Shank
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