162 Reviews of Nissan of Cool Springs - Service Center
Went in for my 30k service and worked with Jennifer the service person. I had to take the shuttle to get to work,but she called me when the work was done and I picked it up after work. I have serviced my c service person. I had to take the shuttle to get to work,but she called me when the work was done and I picked it up after work. I have serviced my car there when it was not the "auto mall" but now the service department seems to have gotten it together. I like the place, I'll be back. More
My experience with the dealership was amazing... i was actually pleasantly surprised at the service and help with my car. With temperatures in the 30's, my drivers side window would not roll up. i took actually pleasantly surprised at the service and help with my car. With temperatures in the 30's, my drivers side window would not roll up. i took it in without an appointment and i was shuttled to work, once they looked at the car they realized it would need a part that wouldn't be in until the next day Without hesitation i was given a rental car and sent on my way.... as promised the next day my car was ready, and cleaned. WOW.... what amazing service... it was all about my schedule and how i was going to get around in this weather!! thank you! Regina More
service personnel... bob shank, parts dept, cashier and others were very friendly and helpful in providing service to my car. My first visit. At this point, I feel I can trust the service dept. to provide others were very friendly and helpful in providing service to my car. My first visit. At this point, I feel I can trust the service dept. to provide service that is needed, not excessive and fairly priced. To be continued. Thanks for asking my opinion. Bob Smith More
Bob was extremely friendly, helpful, and knowledgeable when I came in to get my car serviced. He made sure that I had everything I needed, and that I knew all the options that were available. The car look when I came in to get my car serviced. He made sure that I had everything I needed, and that I knew all the options that were available. The car looks great, especially for the low price that they charge. I would definitely go back again. More
Thanks Justin, you got me in and out very quickly with excellent service. Your help and assistance was extremely thorough and was greatly appreciated. Thanks again. excellent service. Your help and assistance was extremely thorough and was greatly appreciated. Thanks again. More
My overall experience is always great. I'll certainly recommend this dealer not just to buy or lease a vehicle, but most importantly for regular services. The staff is very friendly, responsible and prof recommend this dealer not just to buy or lease a vehicle, but most importantly for regular services. The staff is very friendly, responsible and professional. I have been a Nissan customer for the past 6 years and this has been the best dealer & staff. Thank you so much !! More
Nissan of Cool Springs has been BY FAR the BEST Nissan dealership I have EVER been to. Aside from the beautiful, well kept facilities, the service outstanding with friendly employees. I would recommend th dealership I have EVER been to. Aside from the beautiful, well kept facilities, the service outstanding with friendly employees. I would recommend this dealership to anyone! More
The service was great. I got there 20 minutes before they closed and they still helped me out, and I didn't have to wait long at all. After they took care of my car they drove it through their car wash for m closed and they still helped me out, and I didn't have to wait long at all. After they took care of my car they drove it through their car wash for me, and gave me a coupon for the next time I go. I definitely recommend taking your car there. They have a very friendly/helpful staff! More
Justin was very informative and helpful with my service and I would recommend Nissan Of Cool Springs to friends and relatives. Thanks for doing a good job. and I would recommend Nissan Of Cool Springs to friends and relatives. Thanks for doing a good job. More
Mary, We wanted to take a moment and thank you, Bob Mary, We wanted to take a moment and thank you, Bob Shank, and the service staff again for the wonderful service we received on our 2008 Nissan Pathf Mary, We wanted to take a moment and thank you, Bob Shank, and the service staff again for the wonderful service we received on our 2008 Nissan Pathfinder on Thursday, 09-22-11 while visiting your great city from out of town. It is always disconcerting to be far away from home and have vehicle trouble. Your concern and care helped very much to put our minds at ease. Please relay our thanks to Bob as well and the dealership owners. We have been a Nissan family for several years now having previously owned a 1994 Nissan Sentra, and currently own a 2003 Nissan Altima, as well as the Pathfinder. The type of service and care we received from your dealership will certainly make us want to stay a part of the Nissan family. Thank you so much and have a blessed day. Sincerely, Steve Hill Shreveport, LA More