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65 Reviews of Nissan South Morrow - Service Center
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May 03, 2018
Great Custumer Care Lakeside and Ms. Rosie, really took care of me.. nice people..... Recommend this dealership. They prompt in there service. Lakeside knew about the car Lakeside and Ms. Rosie, really took care of me.. nice people..... Recommend this dealership. They prompt in there service. Lakeside knew about the car. Me. Rosie took time to show me the I and out of the car. Lakeside also put me on to a cheaper insurance. More
by MsCola78
April 19, 2018
Poor Service I took my car in for repairs. Alternator was not charging and cluster didn’t work. I was told they needed more time to diagnose the problem. That was I took my car in for repairs. Alternator was not charging and cluster didn’t work. I was told they needed more time to diagnose the problem. That was $500. Then I was told the cluster and the neutral and reverse switch had to be replaced. $1100. After being told several times the car would be ready the next day. I went a week later to pick the car up. Cluster was not replaced, the light for the speedometer is not working. The car was dirty tires were low in pressure. $1000 price tag. $800 in Labor. Definitely will never with this dealer again. I will be spreading the word. More
by Dawson
Employees Worked With
I believe her name was Terry
March 24, 2018
Great customer service, lakeside understood my needs, not pushing, knew his stuff. Pleasant. So was Rosie. Finance department worked with me. Will defini customer service, lakeside understood my needs, not pushing, knew his stuff. Pleasant. So was Rosie. Finance department worked with me. Will definitely recommend Love my experience More
by PATRICIA KOUASSI
March 17, 2018
My first car I love the service here from the Nissan in south morrow they have the best service every and I would love for everybody to come here. I love the service here from the Nissan in south morrow they have the best service every and I would love for everybody to come here. More
by Kira1234
February 20, 2018
Super experience! Went In For Service On My 2015 Versa...While Waiting was Asked About Upgrading .Drove Out In My Newest Baby 2018 Sentra, I was Hooked after My Test Dr Went In For Service On My 2015 Versa...While Waiting was Asked About Upgrading .Drove Out In My Newest Baby 2018 Sentra, I was Hooked after My Test Drive!!! Truly Made My Impossibe. POSSIBLE More
by Berths Jewel Bloodworth
December 16, 2017
Had a great experience with Nick found the car i loved.. Had a great experience with Nick at the dealership got the car that I always wanted will be back and recommended others...and thanks nissan south.. Had a great experience with Nick at the dealership got the car that I always wanted will be back and recommended others...and thanks nissan south.. More
by Lawrence Sweet
October 29, 2017
Missing Laptop My work laptop took missing from the trunk of my car on the day I went for service. I asked for the tape to be reviewed in the service department and My work laptop took missing from the trunk of my car on the day I went for service. I asked for the tape to be reviewed in the service department and was told I can not be there to view the tape with security. On top of that, its been 7 days and I never heard anything back from the service manager (Ralph Gray). I have been a loyal customer since since 2014, currently on my second vehicle purchase from Nissan South Morrow. Absolutely dissatisfied with the way this matter was handled and do not believe I will be returning back to this location! More
by Naysha Jackson
Employees Worked With
October 04, 2017
NISSAN SOUTH MORROW SERVICE DEPT. Their service dept is the worst. Consumers beware!!!!! I had a scheduled appointment and needless to say it took 6 long hours for my car to be service Their service dept is the worst. Consumers beware!!!!! I had a scheduled appointment and needless to say it took 6 long hours for my car to be serviced. I requested tires because of the price scrolling across the board in the customer waiting room and i was informed I'll need tires soon. The service manager said the sale was over and he will not honor the price. My service coordinator was very nice, but the service dept manager is a idiot. The right way to handle the situation was to honor the price since it was still posting on the price board for their services offered. I will be contacting Nissan Corporate office and spread the word to my friends DO NOT go to Nissan South Morrow!!! More
by Skye
July 26, 2017
dishonest agents at service department took my car for an easy campaign recall, and left with a CHECK ENGINE LIGHT cause by the repair as the agent HEATH STEPHEN STATED. BUT WHEN THE ISSUE took my car for an easy campaign recall, and left with a CHECK ENGINE LIGHT cause by the repair as the agent HEATH STEPHEN STATED. BUT WHEN THE ISSUE DIDN'T GO AWAY, HIM AND HIS SERVICE DEPT DIRECTOR RALPH GRAY CHOSE TO LEAVE ME HANGING, STATING THAT THEY WERE NOT RESPONSIBLE FOR THAT MATTER. THEY WENT FROM NICE TO NASTY AND ARROGANT REAL QUICK. More
by souche
March 04, 2017
Poor Service.... I've purchased 3 cars in the last almost 2 years from this place and with each purchase there's been an issue with the vehicles. Most recently I had I've purchased 3 cars in the last almost 2 years from this place and with each purchase there's been an issue with the vehicles. Most recently I had issues with the exterior and sound coming from the trunk. They made the attempt to fix it but it was a failed attempt, the issues still persist. Ed Jackson, I assume is the manager that oversees this process is a complete failure in my opinion. He's yet to return my calls from a number of messages. Recently, I was told that they would follow up with me again after speaking with him about my continued issues. A week later I still have not heard back from anyone at the dealership - poor service at its best.. I will never in this lifetime do business with them ever again.. Also, I will ensure that everyone I come in contact will know about my experience..... Charles B. Jordan More
by cbj1911
Employees Worked With
Ed Jackson
