Nissan South Morrow

I highly recommend avoiding South Morrow at all costs. I was looking to buy a 2024 Nissan Frontier SV and submitted a fair, market-value offer. To prove I was a serious buyer, I even provided them with da I was looking to buy a 2024 Nissan Frontier SV and submitted a fair, market-value offer. To prove I was a serious buyer, I even provided them with data and examples of identical trucks for sale, including one within 1,600 miles. Instead of working with me, they completely ignored me. It took them three full days just to tell me they could not accept my offer. To make matters worse, they didn't even bother to give me a counter-offer to open up a negotiation. During those three days, I made multiple attempts to reach out to the sales team via phone calls, emails, and text messages. I received absolutely no response. This dealership's total lack of communication and ghosting tactics prove they do not care about customer service. Save yourself the frustration and buy your next vehicle somewhere else. I'm forced to give them 1 star. I wish I didn't have to do that! They don't deserve even 1 star! I wish I could give them a -5 star rating, they were so bad! More

I highly recommend avoiding this dealership at all costs. I submitted a fair, market-value offer on a truck. To back up my offer, I even provided them with data and examples of identical trucks for sale, inc I submitted a fair, market-value offer on a truck. To back up my offer, I even provided them with data and examples of identical trucks for sale, including one within 1,600 miles. Instead of treating me like a serious buyer, they completely ignored me. It took them three full days just to tell me they could not accept my offer. To make matters worse, they didn't even bother to give me a counter-offer to negotiate. During those three days, I made multiple attempts to reach out via phone calls, emails, and text messages. I received absolutely no response. A legitimate business should possess basic communication skills. This dealership's total lack of professionalism and ghosting tactics prove they do not care about customer service. Save yourself the frustration and take your business elsewhere. More

Good morning, I would like to file a complaint regarding my recent experience with my service advisor, Mike Ponder. Unfortunately, I received very poor customer service throughout the entire proce regarding my recent experience with my service advisor, Mike Ponder. Unfortunately, I received very poor customer service throughout the entire process. When I first brought my car in for repairs, I explained to Michael Ponder that I needed a loaner vehicle because I only have one source of transportation. He initially told me that would be fine and that he would take care of it. However, when I dropped my car off, he changed his story and became rude and loud during our conversation. During the time my vehicle was being serviced, I did not receive any phone calls or updates regarding the status of my car. I had to continuously check text messages myself and call the dealership to get updates. When I came to pick up my vehicle, I was not properly acknowledged by the service advisor. I was simply handed my keys and told my car was outside. There was no explanation of the repairs completed, no review of the paperwork, and no professional communication about the work done on my vehicle. I have worked in customer service for over 20 years, and I understand the importance of professionalism, communication, and respect. Customers deserve transparency and courtesy, especially when dealing with vehicle repairs and transportation concerns .I felt disrespected during this experience, and I do not appreciate being treated as though I do not understand vehicles or the repair process. I know right from wrong, and this was one of the worst customer service experiences I have had. I hope this matter will be addressed appropriately so future customers are treated with professionalism and respect. Thank you for your email More

mia is the best sales person in atlanta she not only knows her stuff but she is a good christian girl and she is passionate about her customers, she takes her time and listens to my needs and gives grea knows her stuff but she is a good christian girl and she is passionate about her customers, she takes her time and listens to my needs and gives great service good follow up and the best possible financing and price, if you are in need of transportation go see mia she is absolutely amazing, i love you mia and thanks again for such great service and price i dont trust alot of sales people but mia is easy on the eyes and always greets me with a smile and she deserves the very best because she is my number one hero always there when i need her she is a very successful business professional, she deserves respect and honesty on the application dont waste her time she is amazing and a very proud person to work with she is like a wind up bunny she keeps going and going and going, keep going mia you are doing a fantastic wonderful job. keep it up. chris it's electric morrow GA More

IIA Bankston is the most efficient and best sales person ever!!! I always ask for her when I want to purchase a car. I will definitely send all family and friends her way!!!! Thank you IIa!!!! ever!!! I always ask for her when I want to purchase a car. I will definitely send all family and friends her way!!!! Thank you IIa!!!! More

The salesperson was good; but the peripheral processes and personnel I was unsure of; accept looking back; their interest was mostly to make a sale instead of my best interest. At first I wrote a review and personnel I was unsure of; accept looking back; their interest was mostly to make a sale instead of my best interest. At first I wrote a review that didn't reflect my taking the time to correctly assess matters. I both felt pressured and somewhat coerced to buy a car that was outside of my budget by almost double with double the insurance and gap added; from 533 dollars to 1003 total a month by finalization. Also the 2026 car in less than one month and a half was in the shop for major repairs and fourteen days worth rental total; computer wiring harness pin connector solder and splice (when another dealership said it was odd because I had a full warranty and it wasn't replaced altogether but the work was approved industry standard) and the car actually needed a replacement of both a new front right and left CV axle! Major repairs for a new 2026 car with less than some 1,500 miles! Although not setting out to buy a car nor in another state; went to visit fam and the existing car 2019 Nissan Rogue had battery problem or something that I went there to get inspected. After car purchase realized Nissan dealerships were franchised; and had problems having to deal with Nissan dealerships out of state regarding diagnostic fees; warranty issues and several back and forth calls culminating in having to deal with four different Nissan dealerships and one certified mechanical establishment for second look written assessment as to problem with car that a Nissan dealership said they couldn't duplicate; yet another did, and so did the certified mechanical establishment. I don't feel the car is safe; and have anxiety which among other things was diagnosed with; so every noise that I'm not sure should be familiar is a source of paranoia and I don't trust the car to drive from Florida to Ohio; which was one of my original purposes to have confidence in a new car I purchased. I was in an unfamiliar place with what looked like no civilization, loss of signal and while getting dark when several of the malfunction see owners manual lights suddenly came on and car cut off sputtering. That was so unnerving I still have anxiety over that. They told me before and after repairs that there were no recalls for any of that. To me that doesn't mean that I should take this any less serious that these are major repairs that needed done which involves safety of the use of a vehicle. More

Voncelka . ..and Ila Babkston was super nice and knowledgeable about rge Nissan brand.... so proud to own my car ..and Ila Babkston was super nice and knowledgeable about rge Nissan brand.... so proud to own my car More

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Fantastic customer service and experience! I appreciate Anderson being so informed and teaching me about the various cars. I appreciate Anderson being so informed and teaching me about the various cars. More

I wish I could leave 0 stars as this was the worst customer service I've experienced since being a customer with this location. I've been a loyal customer to the Morrow location for 14 years. I've bou customer service I've experienced since being a customer with this location. I've been a loyal customer to the Morrow location for 14 years. I've bought 3 different cars from this location and I always service my vehicles here. Today, I called service with questions regarding my service report for my vehicle. I was speaking to Andre regarding the repairs they said I needed. He became irritable and frustrated as I asked my questions. Andre Wright was not only rude and unprofessional, but he purposely hung up on me when I asked to speak to his manager. When I attempted to call back, no one answered the phone. Thus, my questions are still unanswered and I'm unpleased with this outcome. I wish Mr. Gray was still the manager over service because I know he would not tolerate this disrespectful and unprofessional behavior from one of him service advisors. I will no longer receive service through this location. I will be taking my business to Union City. More