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Niello Volvo of Sacramento - Service Center

Sacramento, CA

4.8
585 Reviews

585 Reviews of Niello Volvo of Sacramento - Service Center

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September 11, 2024

Matt Jeffrey provides continuous top-notch customer service. He clearly explains any needed repairs and always finds the best deals. I trust him and his team completely. It is because of his friendly e More

by DEBRASTEUBING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorgen Eiremo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Niello Volvo Cars Sacramento responded

Debra, Thank you for choosing Niello Volvo Cars Sacramento. Your feedback and rating mean a lot to us. We're glad Matt, Rick, and our team were able to help, and we hope to see you again! Rob Pane Service Manager rpane@niello.com (916) 245-2231

September 10, 2024

Amy is great, I’m happy to see her every time I go. Car is always cleaned up when done. Price is reasonable too! More

by Yi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Niello Volvo Cars Sacramento responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Amy met your expectations. Thank you for choosing Niello Volvo Cars Sacramento, we look forward to having you as a valued customer for many years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

September 09, 2024

I stay with Niello Volvo because of its outstanding customer service, upfront pricing and dependable expertise. There are many places where you can buy a car, but a service provider like Niello is a ra More

by YOLANDATORRECILLAS23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Niello Volvo Cars Sacramento responded

Yolanda, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Matthew and our team, and we look forward to working with you again. Rob Pane Service Manager rpane@niello.com (916) 245-2231

September 06, 2024

Work done is very good. Our service advisor was informative and helpful. One perk that I greatly appreciate is the transportation via Lyft, which makes getting my vehicle se More

by JNCHACKETT.424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2024 -

Niello Volvo Cars Sacramento responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Volvo Cars Sacramento. We look forward to having you as one of our valued customers for many more years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

September 06, 2024

Nielo Volvo has always been great at taking care of our car. A big shout out to Amy Ott, our service advisor who has been excellent in being attentive both for our car and our satisfaction. She always ma More

by PETEYWUNDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2024 -

Niello Volvo Cars Sacramento responded

Thank you, Petey, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Amy here at Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

September 05, 2024

Excellent service! Very knowledgeable. Explained everything to detail. Wonder people, with very high ethics. Always happy to take my car there. More

by PERLA420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for choosing Niello Volvo Cars Sacramento. Your feedback and rating mean a lot to us. We're glad Shaun and our team were able to help, and we hope to see you again! Rob Pane Service Manager rpane@niello.com (916) 245-2231

September 05, 2024

Amy is the best! Remembers me at every visit and I feel like she is genuinely vested in my experience with the car. More

by DBURNS4601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Niello Volvo Cars Sacramento responded

Thanks for sharing about your experience with Niello Volvo Cars Sacramento! We'll pass along your compliments to Amy. We appreciate your business and hope to see you again soon! Rob Pane Service Manager rpane@niello.com (916) 245-2231

September 04, 2024

Matt is a top notch service advisor! He is always professional and I trust his advice in regards to my car maintenance and repairs. More

by CHRISTINEAHARMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Niello Volvo Cars Sacramento responded

Christine, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Matt and our team, and we look forward to working with you again. Rob Pane Service Manager rpane@niello.com (916) 245-2231

September 03, 2024

Shaun is great and always takes care of me when I’m there for service. More

by SMGARCIA1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for the kind words for Shaun and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Rob Pane Service Manager rpane@niello.com (916) 245-2231

August 30, 2024

Brian Machado provided exceptional service. I would recommend him without reservation. He helped me buy the perfect car for me and my family. More

by LAURIE.MACINTOSH
Recommend Dealer
Yes
Employees Worked With
Brian Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Niello Volvo Cars Sacramento responded

Thank you, Laurie, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

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