Niello Volvo of Sacramento - Service Center

Excellent followup on making sure the needed part was ordered. Promptly scheduled a followup appointment. ordered. Promptly scheduled a followup appointment. More

They identified and fixed the problem quickly. They also reviewed my vehicle history and discovered my service plan. Excellent service both mechanical and administratively. Help in all aspects, They also reviewed my vehicle history and discovered my service plan. Excellent service both mechanical and administratively. Help in all aspects, I truly appreciate that. More

The guys can't be bothered to look farther than the oil drain plug and filter. Glorified quick lube technicians. The service writer is just the xxxx. drain plug and filter. Glorified quick lube technicians. The service writer is just the xxxx. More

Everyone is really professional, kind and helpful. They make the experience seamless and super easy. They make the experience seamless and super easy. More

Edgar is a true professional through and through. As a service writer, he exemplifies excellence by never cutting corners and always ensuring that every detail is checked off. As a salesperson myself As a service writer, he exemplifies excellence by never cutting corners and always ensuring that every detail is checked off. As a salesperson myself, I deeply appreciate Edgar’s thoroughness, especially at delivery. He explained all the details about the service, reminded me of my tire air pressure, and ensured the service sticker was updated for my next visit. Even though he knows I’ve been a loyal customer to the dealer for every service, Edgar takes the time to cover all the basics, leaving no stone unturned. I specifically chose Edgar as my service writer after two prior visits where he went above and beyond to help me with issues—despite not being my assigned writer and with no immediate benefit to him. Edgar’s professionalism, attention to detail, and dedication to customer care deserve recognition. He sets the standard for excellent service. More

Even though I did not purchase my Volvo from Niello, they did work under warranty with great interest and dedication to my plight. I would whole heartedly recommend their service department and particularly did work under warranty with great interest and dedication to my plight. I would whole heartedly recommend their service department and particularly Shaun Dortch who kept me appraised of the progress. Class act. More

MATT IS THE BEST, I ALWAYS PREFER TO GO THRU HIM FOR MY SERVICE APPOINTMENTS. SERVICE APPOINTMENTS. More

Our first 10000 miles service was not done satisfactory. We experienced a tire pressure problem right after getting the car from the service. We experienced a tire pressure problem right after getting the car from the service. More

My 30K service was complementary and performed at the scheduled time. The waiting area was clean and had wifi. scheduled time. The waiting area was clean and had wifi. More

I have always had great experiences with servicing my car here. The whole team is very respectful and attentive. Great job on selecting such a great team!! here. The whole team is very respectful and attentive. Great job on selecting such a great team!! More