Niello Volvo of Sacramento - Service Center

Received excellent service from Amy. My car was ready and my ride was on time and pleasant. My car was ready and my ride was on time and pleasant. More

My experience with my service was great. Matt was out and Amy picked up the baton. I was very happy as they were short handed but didn’t miss a beat. Even when I came to pick it up, Rick hel Matt was out and Amy picked up the baton. I was very happy as they were short handed but didn’t miss a beat. Even when I came to pick it up, Rick helped me as Amy was still on the phone. It’s great feeling part of the Niello family, so to speak. Keep up the good work! More

Great customer service, always get me in/out within a day (even for large services). I always work with Matt Jeffery and he is wonderful. I can tell he is busy because of how many people are there, but he ne (even for large services). I always work with Matt Jeffery and he is wonderful. I can tell he is busy because of how many people are there, but he never seems rushed and is always very attentive. He works with me when making decisions for service and tries to help me get the best deal when possible. He is an outstanding service rep, and even remembers details I mention to him, like my occupation and things about my family, so I can tell he actually knows me and I'm not just a nameless client. The only issue I had was getting the text with the recommended services, but I think that was an issue with the texting system and not because it wasn't sent. I have always received them in the past, so there is no reason why it wouldn't have gone through when Matt sent it unless there was a problem with the system. More

Great service as usual. Appreciate the quick turnaround. Communication was excellent as well appreciate it Appreciate the quick turnaround. Communication was excellent as well appreciate it More

Matt continues to provide excellent service and attention to detail when it comes to figuring out what my car needs. to detail when it comes to figuring out what my car needs. More

Classy and reliable. I don't feel like 15 word minimum limit for this. Please stop. I don't feel like 15 word minimum limit for this. Please stop. More

Excellent customer service! Amy was extremely helpful and knowledgeable about servicing my vehicle. Prompt service. Amy was extremely helpful and knowledgeable about servicing my vehicle. Prompt service. More

Excellent help and information given by Amy Ott about what was needed and the cost. Also, she checked to see if the part that was needed was available before I showed up. what was needed and the cost. Also, she checked to see if the part that was needed was available before I showed up. More

Great service especially with my advisor Amy Ott. Amy was always in communication with me every steps of the service. Amy was always in communication with me every steps of the service. More