Niello Volvo of Sacramento - Service Center

Amy Ott really impressed me, I would hire her in a minute to represent any company I owned. I was helping my 86 year old father handle a safety recall on his 2003 Volvo that was not even purchased at Niello to represent any company I owned. I was helping my 86 year old father handle a safety recall on his 2003 Volvo that was not even purchased at Niello. She treated us with just as must respect and service as everyone else there that day, even though there was no charge for the recall service. They even washed the car for free. When we are ready to buy, we will head to Niello. More

Best Volvo dealership I’ve been to. The service department is top notch and extremely professional. Shaun was my service advisor and kept me apprised of my vehicle’s status along the wa The service department is top notch and extremely professional. Shaun was my service advisor and kept me apprised of my vehicle’s status along the way. Shaun and the entire Niello team are a pleasure to work with. More

Matt is very knowledgeable and explains everything in a way that is easy to understand. He communicates the expectations for timing. Always friendly and helpful! way that is easy to understand. He communicates the expectations for timing. Always friendly and helpful! More

It is exceptional. The facility is always very clean and everybody very knowledgeable. I enjoy coming there. The facility is always very clean and everybody very knowledgeable. I enjoy coming there. More

Amy always displays exceptional service. It is a pleasure to have her as my service agent! It is a pleasure to have her as my service agent! More

Amy was professional, efficient and friendly. You are fortunate to have her as an employee. You are fortunate to have her as an employee. More

Always a great experience dealing with these guys at Niello Volvo - I look forward to seeing you again next year! Niello Volvo - I look forward to seeing you again next year! More

Matt did a great job. He was very attentive and knowledgable. Lyft ride worked out great. He was very attentive and knowledgable. Lyft ride worked out great. More

Rick is a very good communicator. HE kept me updated on parts on order, OKs. HE kept me updated on parts on order, OKs. More

Great communication, completed earlier than expected. Very easy, simple process. A new to me process was receiving a video overview of the inspection and work. This was awesome!! Very easy, simple process. A new to me process was receiving a video overview of the inspection and work. This was awesome!! More