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Niello Volvo of Sacramento - Service Center

Sacramento, CA

4.8
585 Reviews

585 Reviews of Niello Volvo of Sacramento - Service Center

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October 16, 2024

Excellent service provided. He’s very knowledgeable and explained what he will have done regarding the concerns. More

by JBELDA52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Upton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for your business and this review. We're happy to hear TJ and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Rob Pane Service Manager rpane@niello.com (916) 245-2231

October 16, 2024

Rick is always so helpful and I really like working with the same person for so long. More

by JENN22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Niello Volvo Cars Sacramento responded

Jenn, Thank you so much for your excellent review! We are so glad that Rick had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Volvo Cars Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Rob Pane Service Manager rpane@niello.com (916) 245-2231

October 15, 2024

It is clean, Matt is wonderful to work with and the communication with the dealership is easy. More

by MARITCASE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Niello Volvo Cars Sacramento responded

Thanks for sharing about your experience with Niello Volvo Cars Sacramento. Matthew and our team appreciate your business and hope to see you again soon! Rob Pane Service Manager rpane@niello.com (916) 245-2231

October 14, 2024

Everything was good. They solved my problem. Workers were so kind!! Thank you so much!! More

by nanexacatryan14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Niello Volvo Cars Sacramento responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volvo Cars Sacramento! Rob Pane Service Manager rpane@niello.com (916) 245-2231

October 14, 2024

I appreciate the timely and on time service. Very friendly staff. Able to get in and out. More

by pmchu2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar
Oct 14, 2024 -

Niello Volvo Cars Sacramento responded

Thanks for sharing about your experience with Niello Volvo Cars Sacramento. We appreciate your business and hope to see you again soon! Rob Pane Service Manager rpane@niello.com (916) 245-2231

October 12, 2024

Thank you for the attention you give the owner and the vehicle. Communication is key. Great job! More

by ZENGOOSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Niello Volvo Cars Sacramento responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

October 11, 2024

Wonderful sales experience with Jessica! She is knowledgeable, personable, with great communication skills. She patiently listened to our specific needs for our new purchase. Our finance gu More

by GARYNANSEL
Recommend Dealer
Yes
Employees Worked With
Andrew Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica LeClerc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Niello Volvo Cars Sacramento responded

Thanks for sharing about your experience with Niello Volvo Cars Sacramento. We appreciate your business and hope to see you again soon! Rob Pane Service Manager rpane@niello.com (916) 245-2231

October 11, 2024

Edgar Partida is professional, prompt and knowledgeable about providing car service and care advice. I appreciate his honesty and feedback. Mr. Partida's customer service skills are unmatched. Well done More

by JGueye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Partida
Oct 12, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Rob Pane Service Manager rpane@niello.com (916) 245-2231

October 10, 2024

Friendly, efficient and everything done as promised…. and earlier sooner than stated when checking in. Great staff and nice waiting area. More

by SCOTT.T.SANFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My service advisor not shown.
Oct 10, 2024 -

Niello Volvo Cars Sacramento responded

Scott, Thanks for sharing about your service experience with Niello Volvo Cars Sacramento. We appreciate your business and hope to see you again soon! Rob Pane Service Manager rpane@niello.com (916) 245-2231

October 10, 2024

Niello Volvo of Sacramento always provides exceptional customer service. I have continued to bring my cars there for over 10 years. Matt Jeffery is my preferred advisor. He is always professional, and I More

by LAURIES_GIRLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your thoughts on working with Matthew and our service team. We're glad to hear we delivered such a great experience! Rob Pane Service Manager rpane@niello.com (916) 245-2231

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