Niello Volvo of Sacramento - Service Center

Professional, good service and what you would expect from Volvo dealer. This is our second vehicle and we love it! from Volvo dealer. This is our second vehicle and we love it! More

Matthew Jeffery has always taken excellent care of us and our 2016 Volvo v70 and ensured the additional coverage we purchased is always considered at time of payment. our 2016 Volvo v70 and ensured the additional coverage we purchased is always considered at time of payment. More

The facility is always clean and comfortable. Offers beverages and snacks for customers who wait for their car to be serviced. Friendly and helpful staff especially Matt in the Service Dept. .an Offers beverages and snacks for customers who wait for their car to be serviced. Friendly and helpful staff especially Matt in the Service Dept. .and Jorgen in Sales. Service Dept, does excellent work. More

Had my car to a week- and the communication was not great. Over promised and under delivered. great. Over promised and under delivered. More

Great service …. Enjoy the valet service… It was a little higher than I expected, but all in all well, worthy time and money Enjoy the valet service… It was a little higher than I expected, but all in all well, worthy time and money More

Well, the service was good and they kept me in the loop the whole time. My only issue is that I have a policy that covers the work that was done and they told me they were not a "participating dealership" the whole time. My only issue is that I have a policy that covers the work that was done and they told me they were not a "participating dealership". The policy is a Volvo product and I had to go to my original bay area dealership to have them investigate and Niello now needs to reimburse me. That should not have happened. More

It was very pleasant and comfortable. The service was great. Everyone looked welcoming. I'll keep coming back. The service was great. Everyone looked welcoming. I'll keep coming back. More

I always get top notch service here and Niello continues the excellent tradition of service established by Turner Volvo before them. Prices are a little higher than some other places but I have never had to the excellent tradition of service established by Turner Volvo before them. Prices are a little higher than some other places but I have never had to have something fixed twice. They get it right the first time and that to me means safety when I'm driving. Awesome dealership! More

Easy online scheduling process, many choice s of appointment times to fit my schedule, and easy check in process. Matt went over what was going to be done and contacted me during the day to go over appointment times to fit my schedule, and easy check in process. Matt went over what was going to be done and contacted me during the day to go over any issues and let me know when the car was ready. He also set up ride after dropping the car off so I could get to work. More

The service representatives are friendly and helpful. Appointments are usually made weeks in advance since they are very busy. I’ve had some minor difficulty with completion for every work I’ve had do Appointments are usually made weeks in advance since they are very busy. I’ve had some minor difficulty with completion for every work I’ve had done. More