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Niello Volvo of Sacramento - Service Center

Sacramento, CA

4.8
585 Reviews

585 Reviews of Niello Volvo of Sacramento - Service Center

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December 26, 2023

The car was evaluated, repaired under warranty and fixed properly. I think that is a great success. It had been an ongoing problem my local mechanics could not pinpoint. More

by MONGINIDVM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Rob Pane Service Manager rpane@niello.com (916) 245-2231

December 26, 2023

Amy has always completely taken care of all of our services needed for our Volvo. We are happy with Amy and trust her with everything she has done. More

by Chpaulson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Niello Volvo Cars Sacramento responded

Thank you for choosing Niello Volvo Cars Sacramento. Your feedback and rating mean a lot to us. We're glad Amy was able to help, and we hope to see you again! Rob Pane Service Manager rpane@niello.com (916) 245-2231

December 25, 2023

Amy is knowledgable, caring and helpful. I have trust in her and the staff behind her. I appreciate both her and the Neillo organization. More

by GLUVERSJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Rob Pane Service Manager rpane@niello.com (916) 245-2231

December 22, 2023

A business does not prosper without a seasoned and experience staff , affordable, excellent and reliable products with follow up services that make sure the experience cintinues over the years . Niell More

by THANOS8899
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Ott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Niello Volvo Cars Sacramento responded

Thank you so much for your kind words for Amy and the team, and for taking the time to leave us this wonderful feedback! Rob Pane Service Manager rpane@niello.com (916) 245-2231

December 22, 2023

I needed tires, talked to Amy and she was able to get them for me the same day. I am very happy with the tires I got. Amy is great. She always delivers outstanding service. More

by MOESLAMIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Niello Volvo Cars Sacramento responded

Quality customer service is always our number one priority, and we're happy to hear that Amy met your expectations. Thank you for choosing Niello Volvo Cars Sacramento, we look forward to having you as a valued customer for many years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

December 17, 2023

Great service with the Sales and Service Department. Overall, my car buying experience with Niello Volvo was the best so far compared to my last 4 car purchases from other local dealerships. The ser More

by EDMENOR
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica LeClerc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isahi
Dec 17, 2023 -

Niello Volvo Cars Sacramento responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Rob Pane Service Manager rpane@niello.com (916) 245-2231

December 14, 2023

Very customer friendly. Service rep Amy Ott was always professional and in tune with the customers needs. I have bought two volvos and was always happy with my service. More

by tayloreet6563
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Protsyuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2023 -

Niello Volvo Cars Sacramento responded

Taylor, Thank you for your business and this review. We're happy to hear Amy and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Rob Pane Service Manager rpane@niello.com (916) 245-2231

December 14, 2023

Amy always takes great care of us and our Volvo. She's been our same poc for 3 years now and always exceeded expectations! More

by drummage2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2023 -

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your feedback with us. Amy and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Rob Pane Service Manager rpane@niello.com (916) 245-2231

December 08, 2023

I always get good service with Matt and he takes good care of all my needs. More

by kcotton0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2023 -

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your thoughts on working with Matthew and our team. We're glad to hear we delivered such a great experience! Rob Pane Service Manager rpane@niello.com (916) 245-2231

December 06, 2023

Amy was my service advisor and she was great. She was professional, courteous, knowledgeable and timely. I have always had good experience at Niello Volvo. More

by MOESLAMIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2023 -

Niello Volvo Cars Sacramento responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Rob Pane Service Manager rpane@niello.com (916) 245-2231

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