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Niello Volvo of Sacramento - Service Center

Sacramento, CA

4.8
585 Reviews

585 Reviews of Niello Volvo of Sacramento - Service Center

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March 31, 2024

Matt is amazing and he always goes above and beyond. Matt customer service is exemplary. From the moment I walk in door I feel welcomed and at home. The lobby is clean comfortable. Thank you Niello Vo More

by rudy.lucero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2024 -

Niello Volvo Cars Sacramento responded

Rudy, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Matthew and our team, and we look forward to working with you again. Rob Pane Service Manager rpane@niello.com (916) 245-2231

March 30, 2024

We wish it were closer to our home, but they do accommodate their customers nicely. Thank you! More

by NANCY.JEAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2024 -

Niello Volvo Cars Sacramento responded

Nancy Jean, we are delighted to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Rob Pane Service Manager rpane@niello.com (916) 245-2231

March 30, 2024

Niello Volvo service is always exceptional. I was referred to Niello Volvo for service years ago. More

by NADIAKIRKMAN09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2024 -

Niello Volvo Cars Sacramento responded

Nadia, Thank you for your very kind service review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent service experience here at Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

March 28, 2024

I switched from Walnut Creek Volvo to Niello Volvo Sacramento after I was treated terribly in Walnut Creek. I have been buying Volvo’s from Walnut Creek since 1988, shame. However, Niello of Sacrament More

by Margarita Ferrari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Niello Volvo Cars Sacramento responded

Thank you, Margarita! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Volvo Cars Sacramento, we look forward to having you as one of our valued customers for many more years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

March 28, 2024

Exceptional, timely service. The appointment finished much sooner than expected. Very pleased with the entire process. More

by DONALD.JR2374
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Niello Volvo Cars Sacramento responded

Donald, Thank you for your very kind review. Rick and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

March 27, 2024

Rick is a great service advisor. Always professional and knowledgeable about my car and its service needs. He is responsive to all my questions either in person or on the phone. I re More

by beckipeters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Niello Volvo Cars Sacramento responded

Becki, Thanks for sharing your thoughts about your experience with Niello Volvo Cars Sacramento. Rick, Matthew, and our team appreciate your business and hope to see you again soon! Rob Pane Service Manager rpane@niello.com (916) 245-2231

March 27, 2024

Jesus was awesome! He was friendly and always very responsive. He kept us updated on the new cars arrival while we waited for it to come in. More

by JWHITMER0
Recommend Dealer
Yes
Employees Worked With
Jesus Tinoco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jesus here at Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

March 27, 2024

Excellent customer service. Highly recommended. This dealership really values their customers and I will not bring my car anywhere else. More

by jocelyn.wiltgen
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Jocelyn, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

March 26, 2024

First it wasn’t the great experience But in the end Amy took care of all my needs for the car I have Based on the manufacturer warranty she was able to do all the repairs needed She deserves a bonus More

by DMITRY.MARKOV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Niello Volvo Cars Sacramento responded

Thank you, Dmitry! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Amy met your expectations. Thank you again for choosing Niello Volvo Cars Sacramento, we look forward to having you as one of our valued customers for many more years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

March 26, 2024

Very knowledgeable and informative, pleasant environment and accommodating staff. Easy access from interstate and great hours of operation. More

by 1DAVIDJPISANI
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Niello Volvo Cars Sacramento responded

Thanks, David, for sharing about your experience with Niello Volvo Cars Sacramento. We appreciate your business and hope to see you again soon! Rob Pane Service Manager rpane@niello.com (916) 245-2231

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