Niello Volvo of Sacramento - Service Center

Matt is always incredibly helpful, kind, and communicative. The quality of the service department is an important contributor to my satisfaction with driving a Volvo and future intentions to kee communicative. The quality of the service department is an important contributor to my satisfaction with driving a Volvo and future intentions to keep driving Volvos. I appreciate being able to rely on Matt and the team for expert care! More

Matt, always remembers who my daughter & I are when we come in. It is nice to have such personalised service. We are always greeted with a smile and welcomed warmly. Matt works to get everything accomplis come in. It is nice to have such personalised service. We are always greeted with a smile and welcomed warmly. Matt works to get everything accomplished in a timely manner. He is impressive. More

The service department is great . Matt Jeffery was fantastic . Straight to the point and my car was done in no time . I would definitely recommend Matt and the Niello service departme Matt Jeffery was fantastic . Straight to the point and my car was done in no time . I would definitely recommend Matt and the Niello service department . More

Rick was very courteous and helpful in explaining the possible cause of the problem, which was resolved at no expense to me. possible cause of the problem, which was resolved at no expense to me. More

OUTSTANDING. EXCEPTIONAL. Excellent customer service by Amy Ott at Niello Volvo Sacramento. Amy went above and beyond to ensure our service needs were met. She fo EXCEPTIONAL. Excellent customer service by Amy Ott at Niello Volvo Sacramento. Amy went above and beyond to ensure our service needs were met. She followed up, updated, and went the extra mile to make sure everything was perfect. I will recommend Niello Volvo of Sacramento to everyone. Amy you are exceptional and an incredible resource to Niello Volvo. We loved your support and how you were meticulous in making sure every aspect of our experience and needs were met. Thank you! More

Always great service (Rick) and great work on my 2015 Volvo. I like getting the service reminder email to keep my car in great running order. Betty Volvo. I like getting the service reminder email to keep my car in great running order. Betty More

Great Service Center - thank you & I really appreciate all of the hard work on the car. all of the hard work on the car. More

Always great customer service. Friendly with full explanation of service to be performed and potential cost, if any. Friendly with full explanation of service to be performed and potential cost, if any. More

Fantastic service by Matt! ! He always goes above and beyond in taking care of the car ! He always goes above and beyond in taking care of the car More

I have been doing business with Neillo Volvo for more than nine years, and I judge their service area and customer service policies to be superior to any other companies with whom I did business previous than nine years, and I judge their service area and customer service policies to be superior to any other companies with whom I did business previously. My service advisor is Rick Fuentes, and we have what I consider to be an ideal working relationship. I heartily recommend Neillo Volvo to anyone looking to buy a high-end motor vehicle that has performance, amenity, and a reputation for sturdiness and craftsmanship. More