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Niello Volvo of Sacramento - Service Center

Sacramento, CA

4.8
607 Reviews
Call Service Center (916) 245-2231

607 Reviews of Niello Volvo of Sacramento - Service Center

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May 12, 2024

As always the customer service was great. Matt always takes great care if us and the dealership does a great job on the service as well. More

by jkbolinger10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Niello Volvo Cars Sacramento responded

Thank you so much for your excellent review! We are so glad that Matt had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Volvo Cars Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Rob Pane Service Manager rpane@niello.com (916) 245-2231

May 11, 2024

Matt has been so friendly and helpful over the years! Amazing communication and customer service! He is one of the reasons I continue to come back to the dealership whenever I need a tune-up or repair. More

by caron0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Matt here at Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

May 10, 2024

Service advisor Rick Fuentes once again took care of everything! Great service, timely and car was washed & vacuumed. More

by SUEBRUNTON5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2024 -

Niello Volvo Cars Sacramento responded

Thanks, Sue, for sharing your thoughts about your experience with Rick here at Niello Volvo Cars Sacramento. We appreciate your business and hope to see you again soon! Rob Pane Service Manager rpane@niello.com (916) 245-2231

May 10, 2024

Matt Jeffrey is very good at listening to me and understanding my problem and finding the right solution for my car repair needs. He’s very professional in his work. More

by CHRIS.KRONSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2024 -

Niello Volvo Cars Sacramento responded

Chris, it's great to hear that Matt was able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Niello Volvo Cars Sacramento! Rob Pane Service Manager rpane@niello.com (916) 245-2231

May 10, 2024

Matt is reliable in keeping my car in top shape and is alway great to work with. More

by micpol536
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2024 -

Niello Volvo Cars Sacramento responded

Thank you so much for your kind words for Matt and for leaving us this excellent feedback! Rob Pane Service Manager rpane@niello.com (916) 245-2231

May 10, 2024

As always excellent service Matt always helpful kindly friendly and the job well done thanks Niello volvo More

by simitrio8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2024 -

Niello Volvo Cars Sacramento responded

We are very happy to hear that Matt provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Rob Pane Service Manager rpane@niello.com (916) 245-2231

May 10, 2024

Amazing service/customer service! ! Had a loaner for the entire repair period and excellent communication! More

by bertolisharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for choosing Niello Volvo Cars Sacramento. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Rob Pane Service Manager rpane@niello.com (916) 245-2231

May 07, 2024

They always do a great job with my car and resolve issues rapidly. Shaun always makes sure I am taken care of while I am there as well. More

by FERGUSON.MONTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2024 -

Niello Volvo Cars Sacramento responded

Thank you so much for your kind words, Monte, and for taking the time to leave us this wonderful feedback! Rob Pane Service Manager rpane@niello.com (916) 245-2231

May 07, 2024

Excellent dealership and service team! I never thought I would enjoy taking my car in to be serviced. More

by newthoughthealer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2024 -

Niello Volvo Cars Sacramento responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Volvo Cars Sacramento, we look forward to having you as one of our valued customers for many more years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

May 06, 2024

They went over the options on the suv very well . I wish they would have explain more about thee recovery Device More

by OTAPAULINE
Recommend Dealer
Yes
Employees Worked With
Taylor Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Clark
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2024 -

Niello Volvo Cars Sacramento responded

Thank you so much for your feedback! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Volvo Cars Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Rob Pane Service Manager rpane@niello.com (916) 245-2231

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