Niello Volvo of Sacramento - Service Center
Sacramento, CA
607 Reviews of Niello Volvo of Sacramento - Service Center
Great experience as usual. Amy took care of my processing, ordered me a ride back home as the service was going to take a few hours. There was a delay in the service and it was Amy took care of my processing, ordered me a ride back home as the service was going to take a few hours. There was a delay in the service and it was completed next day. This was due to some network outage as I was informed so not really the fault of the service dept. staff. Overall, I am very satisfied with my visit and experience. More
Clean and excellent customer service experience as a new owner to Volvo fleet of cars. owner to Volvo fleet of cars. More
Excellent and easy interaction across the board. Clearly explained all things needed and even made sure the car was washed even though it was late in the day. Clearly explained all things needed and even made sure the car was washed even though it was late in the day. More
Niello Volvo car service department is the best! ! I have two Volvo's and Matt is excellent and always takes care of us in a timely manner. My wife and I will continue to buy Volvo cars as long as Ma ! I have two Volvo's and Matt is excellent and always takes care of us in a timely manner. My wife and I will continue to buy Volvo cars as long as Matt is our service man!! More
Kudos to Matt - he takes care of business AND his clients. And, of course, we know he has a WHOLE team that works with him. Thanks everyone in the Service Department. clients. And, of course, we know he has a WHOLE team that works with him. Thanks everyone in the Service Department. More
Rick Fuentes is the real reason I purchased 2 cars and keep them serviced at Niello. Professional, friendly and recognizes me when I drive in even without an appointment. Wonderful team! keep them serviced at Niello. Professional, friendly and recognizes me when I drive in even without an appointment. Wonderful team! More
My service advisor Amy is extremely helpful to me. She provides much appreciated advice regarding the timing and details of future service tasks, which allows me to plan appropriately. And she is wond She provides much appreciated advice regarding the timing and details of future service tasks, which allows me to plan appropriately. And she is wonderfully pleasant to work with! KC Ramos in the Parts Department has also been very supportive with details concerning accessories, their practical value, and their availability. More
Great service at Niello Volvo. It's always a pleasure to work with Rick. I like that I work with the same person each time I bring my car in. It's always a pleasure to work with Rick. I like that I work with the same person each time I bring my car in. More