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Niello Volvo of Sacramento - Service Center

Sacramento, CA

4.8
607 Reviews

607 Reviews of Niello Volvo of Sacramento - Service Center

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June 14, 2024

Amy is awesome! I have worked with her since the first time i had to bring my car in to get looked at and it is always a pleasure. More

by TC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
Jun 17, 2024 -

Niello Volvo Cars Sacramento responded

TC, We are very happy to hear Amy provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Rob Pane Service Manager rpane@niello.com (916) 245-2231

June 14, 2024

Amy Ott been very helpful and accommodating with my car maintenance. I currently lease with bumper to bumper coverage and Amy been very helpful when I had issues with my first Volvo owner More

by ROXHUGO21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy ott
Jun 17, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for choosing Niello Volvo Cars Sacramento. Your feedback and rating mean a lot to us. We're glad Amy was able to help, and we hope to see you again! Rob Pane Service Manager rpane@niello.com (916) 245-2231

June 13, 2024

Shaun was fabulous, very service oriented. Responded in timely manner, issues were resolved and my car was ready when promised! More

by JOANLGRANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Niello Volvo Cars Sacramento responded

Thanks, Joan, for sharing about your experience with Shaun here at Niello Volvo Cars Sacramento. We appreciate your business and hope to see you again soon! Rob Pane Service Manager rpane@niello.com (916) 245-2231

June 12, 2024

Every attempt to contact me during the process was made, and I felt well aprised of work being done on my auto. More

by vicenza74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Niello Volvo Cars Sacramento responded

Thank you, Vicenza, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and look forward to working with you again. Rob Pane Service Manager rpane@niello.com (916) 245-2231

June 12, 2024

This dealership makes the customer feel special by the aesthetics, the staff, and the lounge with great pastry treats. More

by BJMAXIMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
Jun 13, 2024 -

Niello Volvo Cars Sacramento responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Rob Pane Service Manager rpane@niello.com (916) 245-2231

June 12, 2024

Our purchase of our new Volvo was easy with no haggling. Brian was excellent. Everyone involved made sure we were well taken care of and there was no pressure. More

by JRBYERLY
Recommend Dealer
Yes
Employees Worked With
Andrew Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Niello Volvo Cars Sacramento responded

It's great to hear that Brian was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volvo Cars Sacramento! Rob Pane Service Manager rpane@niello.com (916) 245-2231

June 11, 2024

Mr. Jeffery has been my adviser for several years ... Always courteous, always transparent and always friendly. He is heads and shoulders above any other adviser I have ever dealt with! More

by carlos.kozlowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Niello Volvo Cars Sacramento responded

Carlos, It's great to hear that Jeffrey was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volvo Cars Sacramento! Rob Pane Service Manager rpane@niello.com (916) 245-2231

June 09, 2024

During my service experience I found Niello Vovo to be very professional and provided a high quality of service. More

by DALLASPAUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Niello Volvo Cars Sacramento responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Rob Pane Service Manager rpane@niello.com (916) 245-2231

June 08, 2024

Matt in the service department is very professional and courteous. He is very honest on what is needed on your car maintenance and repairs without up selling extra services. Thank you. Appreciate your More

by CYGLEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2024 -

Niello Volvo Cars Sacramento responded

Thank you so much for your kind words for Matt and for taking the time to leave us this wonderful feedback! Rob Pane Service Manager rpane@niello.com (916) 245-2231

June 07, 2024

Whenever I bring my Volvo to Niello Sacramento, Matthew Jeffery is friendly, competent, and all around top notch! I know he's going to ensure my car is thoroughly taken care of and get me back on the road More

by BIRDMAN5873
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2024 -

Niello Volvo Cars Sacramento responded

Thank you so much for your kind words for Matthew and for taking the time to leave us this wonderful feedback! Rob Pane Service Manager rpane@niello.com (916) 245-2231

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