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Niello Volvo of Sacramento - Service Center

Sacramento, CA

4.8
585 Reviews

585 Reviews of Niello Volvo of Sacramento - Service Center

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July 16, 2024

Amy, Rob, and the entire Niello Volvo Service Team are fantastic. They're responsive, thorough, pro-active, and my repairs were done in record time. They truly make you feel like you're their most import More

by LINDA.HANNAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Pane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Ott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Niello Volvo Cars Sacramento responded

Thank you so much for your excellent review, Linda! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Volvo Cars Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Rob Pane Service Manager rpane@niello.com (916) 245-2231

July 12, 2024

Niello Volvo. Good Dealership with good people. They did a good job and their communication was great More

by jcw0086
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Pane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Ott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Protsyuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2024 -

Niello Volvo Cars Sacramento responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Volvo Cars Sacramento. We look forward to having you as one of our valued customers for many more years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

July 11, 2024

Good service, always helpful and nice! I will continue to bring my Volvo car here. More

by Dpbbss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar
Jul 12, 2024 -

Niello Volvo Cars Sacramento responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Volvo Cars Sacramento, we look forward to having you as a valued customer for many years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

July 06, 2024

Appointments are always available when I need them. Check in and out have been seamless More

by FLOWERFIESTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for choosing Niello Volvo Cars Sacramento. Your feedback and rating mean a lot to us. We're glad Amy was able to help, and we hope to see you again! Rob Pane Service Manager rpane@niello.com (916) 245-2231

July 04, 2024

Matt was very professional and knowledgeable. I appreciate his attention to detail and explanation of service that was suggested (needed rear brake pads). The waiting area was clean and comfort More

by rosze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for choosing Niello Volvo Cars Sacramento. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Rob Pane Service Manager rpane@niello.com (916) 245-2231

July 03, 2024

Professional, knowledgeable, courteous, and timely. Easiest and most pleasant car buying experience I’ve ever had. More

by Jack
Recommend Dealer
Yes
Employees Worked With
Brian Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2024 -

Niello Volvo Cars Sacramento responded

Thank you, Jack, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Rob Pane Service Manager rpane@niello.com (916) 245-2231

July 02, 2024

Brian was a fantastic salesman. No pressure, no haggle, and answer every question honestly. The finance department was great, friendly, and expedient. It was probably the best ca More

by PAPPYOATES
Recommend Dealer
Yes
Employees Worked With
Brian Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2024 -

Niello Volvo Cars Sacramento responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Brian met your expectations. Thank you again for choosing Niello Volvo Cars Sacramento. We look forward to having you as one of our valued customers for many more years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

July 02, 2024

Every Volvo team member at this location is friendly and very helpful. I always feel very safe and secure when driving my Volvo after a service or repair. Thank you, Niello Volvo! You guys are amazing! More

by hvera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your thoughts on working with Matthew and our team. We're glad to hear we delivered such a great experience! Rob Pane Service Manager rpane@niello.com (916) 245-2231

July 02, 2024

Matt takes wonderful care of us. I appreciate the fact that he remembers us, we get great personal care! More

by MARITCASE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for your kind words for Matt and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

July 02, 2024

I made an appointment for scheduled service and an issue with the fuel system. Amy was able to get my car in for the service quickly. She kept me informed of what exactly was going on regarding the issue More

by Dolph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2024 -

Niello Volvo Cars Sacramento responded

It's great to hear that Amy was able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Niello Volvo Cars Sacramento! Rob Pane Service Manager rpane@niello.com (916) 245-2231

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