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Niello Volvo Cars Sacramento

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.8
751 Reviews
Our Mission We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity. Our Vision To be Northern California’s leading automobile dealer for the products we represent.
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4609 Madison Ave

Sacramento, CA

95841

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Showing 751 reviews

July 12, 2023

Amy Ott really impressed me, I would hire her in a minute to represent any company I owned. I was helping my 86 year old father handle a safety recall on his 2003 Volvo that was not even purchased at Niello More

by SUZMSTEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
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Jul 20, 2023 -

Niello Volvo Cars Sacramento responded

We're pleased to hear that Amy and the rest of our Sacramento team provided you with next-level service! We will make sure to pass along your message. We're happy to know that you appreciate the service and complimentary car wash. We hope to see you again soon!

July 12, 2023

Best Volvo dealership I’ve been to. The service department is top notch and extremely professional. Shaun was my service advisor and kept me apprised of my vehicle’s status along the wa More

by Fraze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Sheldon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 20, 2023 -

Niello Volvo Cars Sacramento responded

Thank you for choosing Niello Volvo Cars Sacramento for your service needs, we're glad to know that you love it! So pleased to hear that Shaun kept you up-to-date on your vehicle's status along the way. Happy driving!

July 12, 2023

All car experiences should be this easy! We happily drive from the Bay Area to Sacramento to experience this quality of service and care. More

by MORGANTARR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrey Protsyuk, Jesus Tinoco
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Jul 26, 2023 -

Niello Volvo Cars Sacramento responded

Morgan, We are happy to hear we are worth your time! Thank you so much for this kind review. We appreciate you!

July 12, 2023

Matt is very knowledgeable and explains everything in a way that is easy to understand. He communicates the expectations for timing. Always friendly and helpful! More

by S.NEUREUTHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2023 -

Niello Volvo Cars Sacramento responded

Thank you for your kind words. We will make sure to pass this along to Matt! We are happy to hear that our team is killing it when it comes to communicating effectively with our customers. We look forward to seeing you again!

July 11, 2023

We found the sales staff most helpful and informative. The finance representative was also very patient and efficient with us. Great service in making this purchase! More

by BWSNAPLES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrey Protsyuk, Jesus Tinoco
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July 11, 2023

I worked with Vadim and Andrey. Their service was excellent service with attention to detail. Vadim has followed up with us to ensure all is according to expectations More

by ARSUAGA2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrey Protsyuk, Vadim Gol
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Jul 26, 2023 -

Niello Volvo Cars Sacramento responded

We are happy to hear Vadim and Andrey provided you with excellent service! We will make sure to pass this along to them. Thank you for your kind review. We greatly appreciate you!

July 09, 2023

It was a pleasure dealing with Jesus Tinoco. Everything he said he would do he did. More

by BATTENTS
Recommend Dealer
Yes
Employees Worked With
Ryan Ross, Jesus Tinoco
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Jul 20, 2023 -

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share some details about your recent service visit. We're glad to hear that Jesus did an outstanding job. We will make sure to pass your special thanks along to him and are truly lucky to have him on our team here at Niello Volvo Cars Sacramento.

July 09, 2023

All personnel I dealt with or direct, straightforward, and competent. Vidam was especially helpful going so far as to FaceTime the dash of the car in order to help me understand the functions. The deliver More

by PLASKETTV
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Justin Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vadim Gol
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Jul 20, 2023 -

Niello Volvo Cars Sacramento responded

Hello! We're so glad to know that Vidam and the rest of our team here in Sacramento provided you with such a positive experience. We will make sure to pass along your kind words. Please do not hesitate to reach out to us if any questions or concerns come up in the future. Happy driving!

July 09, 2023

Amy always displays exceptional service. It is a pleasure to have her as my service agent! More

by ALBERTKSIM
Recommend Dealer
Yes
Employees Worked With
Amy Ott
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Aug 03, 2023 -

Niello Volvo Cars Sacramento responded

Thanks so much for sharing your experience, Albert! We will make sure to show this outstanding review to Amy! We hope to continue delivering the same or even better service.

July 09, 2023

It is exceptional. The facility is always very clean and everybody very knowledgeable. I enjoy coming there. More

by PREBENBJERREGAARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Sheldon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 20, 2023 -

Niello Volvo Cars Sacramento responded

Hello! We are so happy to hear that you enjoy visiting us for service. We feel so fortunate to have regular customers like you that choose to work with us time and time again. Thank you for taking the time out of your busy day to leave us with such kind words, we greatly appreciate it!

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