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Niello Volvo Cars Sacramento

Sacramento, CA

4.8
752 Reviews
Our Mission We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity. Our Vision To be Northern California’s leading automobile dealer for the products we represent.
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4609 Madison Ave

Sacramento, CA

95841

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Showing 752 reviews

August 04, 2023

Matt is very reassuring and honest. We have an older 2006 xc90. I appreciate him going out of his way to make sure we know options and that were not spending money unnecessarily. More

by JASONPENGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Niello Volvo Cars Sacramento responded

Jason, Thank you for taking the time to leave us such a wonderful review. We're happy to hear that Matt continuously keeps your best interests in mind. We'll make sure he sees this review. Happy driving!

August 03, 2023

Low stress, friendly, and willing to work with my many requirements. We negotiated a total of 4 cars before landing on the right deal. Everyone was professional, courteous, and most importantly, very pati More

by SHAWNDNGUYEN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Howard
3.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica LeClerc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vadim Gol
Aug 09, 2023 -

Niello Volvo Cars Sacramento responded

Shawn, We greatly appreciate your business. We are happy to hear our team took great care of you. We hope to continue being of service to you. Enjoy your new Volvo vehicle!

August 02, 2023

No pressure. They recognized whether we were buyers or shoppers really quickly. We were buyers and knew quickly what we wanted. Sean was quick to help us and s More

by ROSSJAYP1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Niello Volvo Cars Sacramento responded

Ross, we are glad to hear our team was able to get you in and out with no stress or delays. It sure helped that you knew what you wanted! We appreciate you taking the time to share such a great experience with our team at Niello Volvo. Enjoy your new Volvo vehicle!

August 01, 2023

Very good service. They all seemed very helpful. I love my Volvo. The only car I will drive. More

by julie.henne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Sheldon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Ott
Aug 09, 2023 -

Niello Volvo Cars Sacramento responded

Julie, we appreciate the great review! We're thrilled to have you in the Niello Volvo family and are here for you whenever you need us next!

July 31, 2023

Great service and coordination by Rick F. S60 feels great weeks later. Excellent experience overall. More

by ESPOSITO.JOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Niello Volvo Cars Sacramento responded

We appreciate you leaving us a kind review, John! Happy to hear your Volvo S60 is running smoothly. We will make sure to let Rick know! Happy driving!

July 30, 2023

These folks are world class! I would not even think about going anywhere else. Thank you to the crew at Niello Volvo for the great experience! More

by WDEAN1980
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica LeClerc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrey Protsyuk, Amy Ott
Aug 03, 2023 -

Niello Volvo Cars Sacramento responded

Thank you for your kind words. We are so happy to know that our team delivered great customer service. We hope you enjoy your new ride!

July 29, 2023

Made a deal that was hard to beat with all of the rebates. Avoided a drive to So Cal More

by JOEMAZZOLA23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Niello Volvo Cars Sacramento responded

Joe, We're so glad we were able to help you find the best deal and save you a drive to SoCal! Thank you for choosing our team here in Sacramento.

July 29, 2023

Matt has always been the best service expert! We trust him and he gets the job done. More

by bgoshey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Niello Volvo Cars Sacramento responded

Isn't Matt wonderful! We are so happy to hear that he consistently delivers great customer service. We will make sure we pass this along to him.

July 28, 2023

Rick Fuentes was outstanding in dealing with my issues and concerns. He made the who experience pleasant. More

by protell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Niello Volvo Cars Sacramento responded

Our team is very grateful to have someone like Rick! We will make sure to pass along your kind words. We are glad your service visit was pleasant. We hope to see you soon!

July 28, 2023

Great service and were very responsive and helpful when I tried to do an overseas delivery. I would definitely recommend Niello. I've already bought 4 cars from them! More

by Mike W
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorgen Eiremo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrey Protsyuk, Amy Ott
Aug 03, 2023 -

Niello Volvo Cars Sacramento responded

Mike, Thank You! We are very happy to hear that you've had such great experiences with us. We hope to continue being of service to you and delivering the best here at Niello Volvo Cars Sacramento. We are very grateful for your business!

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