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Niello Volvo Cars Sacramento

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.8
552 Reviews
Our Mission We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity. Our Vision To be Northern California’s leading automobile dealer for the products we represent.
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4609 Madison Ave

Sacramento, CA

95841

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Showing 552 reviews

May 27, 2023

They fit us in and helped us in a timely manner. We really appreciated the service. More

by JENNIFEREVERETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Prasad
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Jun 01, 2023 -

Niello Volvo Cars Sacramento responded

Jennifer, We're so happy we were able to fit you in and that you had such a great experience. Don't hesitate to reach out whenever you need us next.

Helpful
May 27, 2023

Great customer service and communication. Expeditious and courteous service staff. Definitely be back to have my car serviced. More

by TONYANDTINA96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
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Jun 01, 2023 -

Niello Volvo Cars Sacramento responded

We're so glad to hear we earned ourselves your future business. Thanks for choosing Niello Volvo Cars Sacramento and for taking the time to write such a lovely review.

Helpful
May 27, 2023

Brian was knowledgeable, friendly, helpful and accomodating. Andrew in finance was pleasant and easy to work with too. More

by THE4HOLLENBECKS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Machado
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Jun 01, 2023 -

Niello Volvo Cars Sacramento responded

Aren't Brian and Andrew amazing? We're definitely lucky to have them on our team. Thanks so much for taking the to write us a review and we hope you're enjoying your new ride!

Helpful 1
May 26, 2023

The People were lovely. There was a delay in getting to analyze my problem because they had repair men out sick. My car gave an error message that it was a battery problem w More

by STKNJEAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun D
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Helpful
May 26, 2023

Rick is always a great service manager- clear explanations and great communication. Also loved the next way to approve additional services by text. More

by TRAINBONDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
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Jun 01, 2023 -

Niello Volvo Cars Sacramento responded

Thanks so much for the kind words and for your continued business. We're definitely lucky to have Rick on the team and we're so glad to hear that you appreciated our new text communication system. Happy driving!

Helpful
May 26, 2023

The service Department did a great job with my windshield replacement and appreciate the efforts on getting it turned around quickly. Rick explained the warranty and explained next steps and future steps. More

by JEROME.KEYES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
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Jun 01, 2023 -

Niello Volvo Cars Sacramento responded

We're so glad our team did such a great job with your quick windshield replacement! Thanks again for choosing Niello Volvo Cars Sacramento and know that we're here for you whenever you need us next.

Helpful
April 23, 2023

If you want to work out a deal only to have them add on $3,500 in fees this is the dealer for you. More

by Outlaw country
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Mary Alouf
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Apr 26, 2023 -

Niello Volvo Cars Sacramento responded

Thank you for sharing your feedback. When we are working with customers regarding a vehicle, we do offer and present optional products. We tailor these options to fit each customers driving habits and needs. However, all products are optional. I tried to look up a phone number to contact you but was unable to match your name to our records. If you are willing, Id value the opportunity to speak with you about your concerns and answer any questions you may have. At your convenience, I can be reached at 916-890-2024.. Thank you, Andrey Protsyuk, General Sales Manager.

Helpful
March 01, 2023

A very satisfying purchase experience. All the staff were extremely helpful and professional. I highly recommend. More

by HAROLD
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean, Justin, Nick and Vadim.
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Helpful
November 13, 2022

I purchased a vehicle that evening. Love it. They were responsive and helpful and willing to deal. More

by Msorr1
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus
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Helpful
September 30, 2017

Love my xc90 I just purchased a certified XC90 from Mary at Niello Volvo. She was extremely knowledge and made me feel comfortable. It was the best car buying expe More

by Lovinxc90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Alouf
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