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Niello BMW Elk Grove
Elk Grove, CA
391 Reviews
Here at Niello BMW Elk Grove, we are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday Closed
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 391 reviews
May 04, 2025
Very professional sales and finance team. We had a wonderful experience given that this is the first car we’ve purchased in over 10 years. The staff was reassuring and the process was seamle We had a wonderful experience given that this is the first car we’ve purchased in over 10 years. The staff was reassuring and the process was seamless. Overall, we walked away, very happy and satisfied with our experience. More
by aramsarkissian
May 03, 2025
From the minute I first spoke with CJ on the phone, to meeting him in person my experience with him and everyone at Niello BWM Elk Grove was wonderful. It made my car purchase one of the easiest and so g meeting him in person my experience with him and everyone at Niello BWM Elk Grove was wonderful. It made my car purchase one of the easiest and so grateful to have met such a great group of individuals! More
by marisarp
April 28, 2025
Moh was a great to work with. He listened to our requests and tried everything to make our dream come true of owning a 2025 M3 He listened to our requests and tried everything to make our dream come true of owning a 2025 M3 More
by SINGHRAJDEEPENG
Verified CustomerApril 28, 2025
Elisa was so easy to work and her customer service was outstanding! She was able to move the vehicle I was interested in from Sacramento to Elk Grove for us and ultimately made the purchase easy with no s outstanding! She was able to move the vehicle I was interested in from Sacramento to Elk Grove for us and ultimately made the purchase easy with no stress. More
by RPANELLI
April 26, 2025
Phenomenal service. I recommend Darren to all of my friends. You get treated better here than any dealership you’ll ever visit. I recommend Darren to all of my friends. You get treated better here than any dealership you’ll ever visit. More
by RICHARDSOBRATO
April 26, 2025
Excellent customer service. They understand our needs and being patient with us. Very knowledgeable about their products. They understand our needs and being patient with us. Very knowledgeable about their products. More
by Shun
April 26, 2025
Elk Grove BMW was very easy to work with. They were also very knowledgeable about the product that they were selling. I enjoyed working with my salesman Ed and the sales manager worked with m They were also very knowledgeable about the product that they were selling. I enjoyed working with my salesman Ed and the sales manager worked with me on making my purchase. Successful would definitely use them again. More
by DANIELPCASTRO978
April 25, 2025
Niello BMW made me pay for the RecovR locator installed on the vehicle. It doesn’t work. I get the location of some other vehicle. And someone else would be able to track my location. I’ve been asking for on the vehicle. It doesn’t work. I get the location of some other vehicle. And someone else would be able to track my location. I’ve been asking for several weeks for a refund and to remove the locator but they keep deferring or ignoring my calls and emails. This is a privacy and security issue and they owe me a refund. More
by Don’t use RecovR
April 24, 2025
They were polite, not super pushy and made my car buying experience fun and easy! experience fun and easy! More
by EricJ.
April 24, 2025
Had an awesome experience at Niello BMW! CJ was super helpful and got me approved. Highly recommend! CJ was super helpful and got me approved. Highly recommend! More
by jamilathao
