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Niello Audi - Service Center

Sacramento, CA

4.8
321 Reviews

321 Reviews of Niello Audi - Service Center

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April 22, 2024

James French is excellent and I really appreciated his communication and respect of my time. More

by MONTANE12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Niello Audi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Audi. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

April 17, 2024

I have not had a bad or poor experience with service ag Niello AUDI. I can actually say my service experience at Niello has been excellent. AUDI service anywhere can be expensive which I attribute to user More

by CPZAISS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bunker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Guadamuz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Niello Audi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Audi. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

April 15, 2024

Great service! Everyone there was very helpful and friendly. Extremely happy with my service and would highly recommend More

by mzaklan16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Niello Audi responded

Thank you for choosing Niello Audi. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

April 15, 2024

Omead was incredibly helpful. I live out of town and he went out of his way to communicate with me about scheduling and to make the timeline as efficient as possible to get the wo More

by rosepenrose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Niello Audi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

April 10, 2024

Professional, accommodating, friendly, clean, with an excellent waiting space. The service department is outstanding. Superior selection with regard to inventory. More

by jweisshome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Niello Audi responded

Thanks for sharing about your service experience with Niello Audi. We appreciate your business and hope to see you again soon! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

April 10, 2024

They provide excellent customer service as well as great service to my vehicle. We are able to get in in a timely manner. They provided us with clear and precise feedback regarding any issues with the vehic More

by thezoo50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Niello Audi responded

We are pleased to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

April 10, 2024

The people greeting me were very helpful and friendly. They answered my questions and the work was done (putting on the front license plate) quickly on my new Q3. Good people. More

by JLLSAC3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Guadamuz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Milana Savchenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Lowenstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isabel Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Loud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Niello Audi responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

April 05, 2024

Omead was able to get me taken care of same day! Service at Niello is exceptional every single time! More

by Oscar Moreno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Niello Audi responded

Thank you, Oscar! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Audi! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

April 05, 2024

Dealership is always professional and the service personnel are knowledgeable and understanding. I was helped as soon as I drove in. More

by Janet Rosman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatyana Homacki
Apr 05, 2024 -

Niello Audi responded

Thank you for the kind words for our service department, Janet! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

April 01, 2024

So far, I relationship with the service center has been okay. Since it was twice for the same problem, which did not require anything be done except checking the coolant system there was very little need More

by TCLARKCO
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Niello Audi responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Audi, we look forward to having you as one of our valued customers for many more years to come! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

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