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Niello Audi - Service Center

Sacramento, CA

4.8
367 Reviews

367 Reviews of Niello Audi - Service Center

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November 06, 2024

Courteous, fast and efficient service! My service representative kept me informed and my car was ready at the promised time. More

by djdev64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatiana
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Nov 10, 2024 -

Niello Audi responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Audi. We look forward to having you as one of our valued customers for many more years to come! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

November 01, 2024

Omead is great as always. The repairs were completed in a timely manner and communication was consistent. More

by viggense
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Niello Audi responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Omead here at Niello Audi. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

October 31, 2024

Great Team , good people, Fast response. Good location close to my work. Would service again. More

by MIAMILAKERS328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rajan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Niello Audi responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

October 29, 2024

Dain is a fantastic service advisor. He listens and accommodates our needs for service. He's very friendly and efficient, does not make us feel rushed but also does not prolong our app More

by MARIA47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2024 -

Niello Audi responded

Thank you, Maria, for sharing your thoughts about your experience with Niello Audi. We appreciate your business and hope to see you again soon! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

October 28, 2024

Tatyana Homacki has provided great customer service following our purchase of the Q7. She a real asset for Niello and does a great job! A+ level customer service and responsiveness. More

by CAROLYN16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
tatyana homacki
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Oct 28, 2024 -

Niello Audi responded

Thanks, Caroline, for sharing your thoughts about your experience with Tatyana here at Niello Audi. We appreciate your business and hope to see you again soon! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

October 12, 2024

I gave everyone a 5 star review. I will give no further feedback in the future if you continue to require this text section to accept my feedback. More

by FPELZ
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 12, 2024 -

Niello Audi responded

Thanks for sharing your thoughts about your experience with Niello Audi. We appreciate your business and hope to see you again soon! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

October 11, 2024

Great customer service every time I bring my Audi in for service! Always five stars!! More

by ohana82359
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Guadamuz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2024 -

Niello Audi responded

It's great to hear that Hector was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Audi! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

October 04, 2024

Outstanding customer service, would highly recommend Niello . Thank you for taking the time to go the extra mile with my needs. More

by labluem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2024 -

Niello Audi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

September 27, 2024

Omead is so professional, friendly, he follows up back, and explain thing thoroughly, Niello Audi they always provide Good service, generally they have friendly staff More

by SALAMDOUGLAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2024 -

Niello Audi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Omead and our team, and we look forward to working with you again. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

September 26, 2024

Dain was great as always. Truly appreciate Dain and Neilo Audi as they have worked on several of my cars over the years. Highly recommend them. More

by GDAVIDSONRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2024 -

Niello Audi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Audi. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

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