Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Niello Audi - Service Center

Sacramento, CA

4.8
367 Reviews

367 Reviews of Niello Audi - Service Center

Sort by
July 01, 2023

Always pleasant and don’t have to wait long if at all. Attentive and understanding of my concerns. More

by TARYNBACON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bunker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 07, 2023 -

Niello Audi responded

We appreciate you choosing Niello Audi for your recent service, Taryn! It's great to hear that our team always provides you with such attentive service and addresses any concerns you may have. We look forward to continuing to serve you for years to come!

July 01, 2023

I don't give reviews but thank you anyway This is a pain. Please remove from survey. More

by LDOBAK
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
July 01, 2023

Organized, courteous, and friendly interaction with everyone involved. A very positive experience on all levels. More

by DICKDALPINO
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
James French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 07, 2023 -

Niello Audi responded

We're happy to know that our team made your recent service visit such a positive one, Dick! Thank you for choosing Niello Audi and for taking the time to leave us a review. See you next time!

June 29, 2023

Dain has been our service representative for several years. We always are treated well and get excellent service. More

by SALLY95608
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dain Bryant
Report | Print
Jul 07, 2023 -

Niello Audi responded

We are truly lucky to have Dain on our team here in Sacramento and it's great to know that he always provides you with such excellent service! We will make sure he sees your review.

June 29, 2023

Customer service was next level and the service was completed in a timely manner. Drinks were provided as well. All the coffee and water you wanted. More

by EMANUELCHERNANDEZ
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dain Bryant
Report | Print
Jul 07, 2023 -

Niello Audi responded

So glad to hear that our Sacramento team provided you with next-level service, Emanuel! We're happy to know that you appreciate the timely service and beverages. See you for you next service visit!

June 28, 2023

Love the service. Super friendly. Would rather have coupon for Quick Quack car wash so I can wash my car when convenient to me, not when I am all the way out at Fult More

by gtimm
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dane
Report | Print
Jul 07, 2023 -

Niello Audi responded

Thank you for choosing Niello Audi for your service needs, we're glad to know that you love it! We appreciate the feedback regarding the car washes and will make sure to pass that along to our Service Manager.

June 28, 2023

Clear communication, texted link to work to be done, easy to confirm, done in a timely manner. More

by abarbersan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Carr
Report | Print
Jul 12, 2023 -

Niello Audi responded

We're glad to know that you were impressed by our team's communication and efficient work. We look forward to your next service visit!

June 27, 2023

Erik helped me with my Audi Q5 and his service is always great. He always has great communication throughout the whole service process. More

by MTORRES17
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Erik Carr, Charlie Zink
Report | Print
Jul 12, 2023 -

Niello Audi responded

It's great to know that Erik takes such great care of you and your Q5! We will make sure to let him know that you mentioned him.

June 26, 2023

The customer service was great. James provided excellent service and answered any questions that I had. He explained all the service that was done on my vehicle. Thank you More

by JO.ANN22
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
James French
Report | Print
Jul 12, 2023 -

Niello Audi responded

Thank you for taking the time to leave us a review Jo Ann! We are truly lucky to have James on our team here in Sacramento and we're glad to know that he was able to answer all of your questions. We will make sure to share your review with him.

June 26, 2023

Omead in the service center is top notch. He went above and beyond to help get my issues resolved and my car serviced in a timely manner. When I'm ready to buy another Audi it will be from Ni More

by molson
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
Report | Print
Jul 07, 2023 -

Niello Audi responded

Isn't Omead wonderful? We're glad to know that he went above and beyond to make sure the issues with your vehicle were resolved. We will make sure to share your kind words with him and look forward to working with you again in the future!

1
...
28
29
30
...
37