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Niello Audi - Service Center

Sacramento, CA

4.8
336 Reviews

336 Reviews of Niello Audi - Service Center

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June 12, 2023

Omead is simply the reason we continue to come back to the dealer. He has earned our trust and we feel he is honest. If there was no Omead there would be serious consideration as to our future dealing wit More

by hgcontreras70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead
Report | Print
Jul 12, 2023 -

Niello Audi responded

Omead is an all-star on our team here in Sacramento and we're glad to hear that he has truly earned your trust. We will make sure your kind words are shared with both Omead and our Service Manager. See you next time!

June 11, 2023

I love the staff at Niello Audi. ..they are kind, courteous, and are always ensuring that my car is running at its best! More

by cbangsund
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Zink
Report | Print
Jun 14, 2023 -

Niello Audi responded

Thank you for the love! It is always such a pleasure working with you. Please do not hesitate to reach out if there are any Audi sales, service, or parts needs that we can lend a hand with in the future!

June 11, 2023

Great service. Omead was friendly and did his best to treat us well. Thank you guys. More

by hsedano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead
Report | Print
Jul 26, 2023 -

Niello Audi responded

Thank you for your 5-star review! We're glad to know that Omead treated you well and made your service visit a positive one. See you next time!

June 11, 2023

Car was done in a timely fashion. Customer service was excellent. Dealership was clean and offered a comfortable waiting area. More

by annabell0199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Zink
Report | Print
Jun 14, 2023 -

Niello Audi responded

We appreciate you taking the time to rate your recent service visit, Annabell! It's wonderful to know that your vehicle was completed in a timely manner and that you received excellent customer service. See you next time!

June 10, 2023

Dain and the tech were awesome! ! Great communication, friendly, professional. Will go back for sure. More

by jbuckel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dain in service
Report | Print
Jul 26, 2023 -

Niello Audi responded

Thank you for taking the time to walk us through your recent service visit with Dain and Niello Audi! We're happy to hear that he provided you with great communication and professional service. We look forward to working with you again in the future!

June 10, 2023

Very satisfied with the work and service provided by the Audi service department. My representative does an outstanding job. More

by ATAGLANCE45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane
Report | Print
Jun 14, 2023 -

Niello Audi responded

We're glad that Dane and his team provided you with a 5-star service visit! We will make sure to let him know that you mentioned him in your review.

June 10, 2023

pleasant atmosphere, people were very friendly. the service was done sooner than expected. it was clean. More

by rindyo8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dain
Report | Print
Jul 26, 2023 -

Niello Audi responded

We're happy that we were able to complete your service quicker than expected! Thank you for choosing Niello Audi Service Center.

June 10, 2023

Everyone was very friendly, professional, and nice. My repair experience was quick, easy, and convenient. I appreciate the Lyft ride to get to work which is very important to me. I appreciate the profe More

by Sheri C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James French
Report | Print
Jun 14, 2023 -

Niello Audi responded

We're so glad to hear that your car is driving better, Sheri! Thank you for taking the time to let us know that your recent service visit was so efficient and convenient. We will make sure to let our management know that you appreciated the Lyft to work. See you for your next service visit!

June 10, 2023

Great, prompt service and communication. I plan on using Niello for other future service items. More

by ILDIKO.SYNHORST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane
Report | Print
Jun 14, 2023 -

Niello Audi responded

Thank you for taking the time to let us know, Ildiko! We look forward to continuing to serve you for years to come.

June 09, 2023

Very efficient organization with great value for the customer. I highly recommend Niello Audi service. More

by DICKDALPINO
Recommend Dealer
Yes
Employees Worked With
Cain Carter, Charlie Zink
Report | Print
Jun 14, 2023 -

Niello Audi responded

Thank you for your recommendation, Dick! It's wonderful to know that you notice the efficiency and value when you choose Niello Audi for your service needs. See you next time!

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