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Niello Audi - Service Center

Sacramento, CA

4.8
336 Reviews

336 Reviews of Niello Audi - Service Center

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July 16, 2023

Dain Bryant provided great assistant to my questions. This was my first visit to Niello Audi and I was greatly happy with the service More

by LOAIZACA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 20, 2023 -

Niello Audi responded

We're so glad that Dain was able to answer all of your questions! He is truly an all-star on our team here in Sacramento and we're glad to know that he made your first visit to Niello Audi such a positive one.

July 14, 2023

Friendly staff made my vehicle purchase a pleasure. My car is a pleasure to drive. More

by RUBYLT
Recommend Dealer
Yes
Employees Worked With
Dianne Ponce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 20, 2023 -

Niello Audi responded

This is what we love to hear, Ruby! Thank you for taking the time to leave us a review. Happy driving!

July 10, 2023

Always professional and helpful. Service status updates are timely. Trust that the work has been completed competently. More

by MARK.RAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 20, 2023 -

Niello Audi responded

Thank you for your continued trust and support, Mark! We're glad to know that Omead, Dain, and the rest of our service team always provide you with such professional work and timely updates. See you next time!

July 06, 2023

it was a great experience overall, Erick is professional and easy to work with and was helpful More

by R.LOUIE47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2023 -

Niello Audi responded

Thank you for the support! We appreciate you leaving us a review and for shouting out Erik's great work.

July 04, 2023

Erik was very professional, answered all of my questions, and had my vehicle maintenance completed in a timely manner. More

by louis.rodriguez69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2023 -

Niello Audi responded

This is what we love to hear, Louis. We’re glad that Erik provided you with such a professional and attentive experience. We will make sure to pass your thanks along. See you next time!

July 02, 2023

Erik is always the best! I appreciate how responsive and communicative he is, and he always explains things very clearly More

by SARA40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2023 -

Niello Audi responded

Thank you for taking the time to acknowledge Erik's great work, Sara! We are truly lucky to have him on our team here in Sacramento and it's great to know that he always provides you with 5-star service. We will make sure he sees your review!

July 02, 2023

He took care of business and was helpful. Once my car was in the shop he kept me updated with the repairs. More

by TERRYPLUMB
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2023 -

Niello Audi responded

We're happy to hear that Omead took such great care of your car and made sure to keep you updated throughout the repair process. Thank you for trusting us with your vehicle and for taking the time to leave us a review!

July 01, 2023

I don't give reviews but thank you anyway This is a pain. Please remove from survey. More

by LDOBAK
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 01, 2023

Friendly and efficient. Omead took care of me very well. Amazed at how fast they took care of my car and even got me a ride home and picked mu up once my car was ready More

by uglykiddjoe3
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 07, 2023 -

Niello Audi responded

Thank you for taking the time to walk us through your recent service visit! We're glad to know that Omead took great care of you and that you appreciated the rides to and from your home. We appreciate your review and look forward to working with you in the future.

July 01, 2023

Always pleasant and don’t have to wait long if at all. Attentive and understanding of my concerns. More

by TARYNBACON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bunker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 07, 2023 -

Niello Audi responded

We appreciate you choosing Niello Audi for your recent service, Taryn! It's great to hear that our team always provides you with such attentive service and addresses any concerns you may have. We look forward to continuing to serve you for years to come!

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