Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Niello Audi - Service Center
Sacramento, CA
336 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
336 Reviews of Niello Audi - Service Center
Sort by
July 31, 2023
James French (Service Advisor) was very professional and respected my time. My sunroof needed replacement (squeaking/rattling) under warranty and he worked with the Niello Audi service team to ensure the j respected my time. My sunroof needed replacement (squeaking/rattling) under warranty and he worked with the Niello Audi service team to ensure the job was completed correctly after a couple of parts were sent with quality problems. More
by VH
Verified CustomerEmployees Worked With
July 27, 2023
Cracks in my front brake rotors due to warping and worn brake pads were not detected when I originally brought the vehicle in to replace the bushings. I then had to bring the vehicle back in to take care brake pads were not detected when I originally brought the vehicle in to replace the bushings. I then had to bring the vehicle back in to take care of the problem. More
by MXRIOS
Employees Worked With
July 27, 2023
This dealership can be depended on to have experts service your vehicle & provide valuable information about it's mechanical status. service your vehicle & provide valuable information about it's mechanical status. More
by ARLENE.MCDONALD8
Employees Worked With
Other Employees :
Harold paired my iPhone 14 with the Audi after it was serviced at my request. He was expert & patient--a class act@
July 26, 2023
Cain was a great service advisor that promised and delivered. He is very passionate and professional. delivered. He is very passionate and professional. More
by SIMSISIT3
Employees Worked With
July 26, 2023
Service department is amazing. Scott Bunker is a great manager, connects with the customer and provides top notch service. James French also did a great job and was very clear wi Scott Bunker is a great manager, connects with the customer and provides top notch service. James French also did a great job and was very clear with communications and advocating for us when needed. More
by KERMIT.DOEDE
July 26, 2023
Great service. I have been a loyal customer since I purchased my pre-owned Q5 in 2016 from Niello. I make a point to stop for a service inspection at Niello Audi ev I have been a loyal customer since I purchased my pre-owned Q5 in 2016 from Niello. I make a point to stop for a service inspection at Niello Audi every year as soon as I arrive back in state for the summer. More
by EROVAI
July 25, 2023
All of the staff at Niello were very helpful and accommodating. Service was fast and convenient. accommodating. Service was fast and convenient. More
by briffraff
July 23, 2023
Niello Audi exemplifies the standards we have come to expect from the quality brands of which Audi is a member. expect from the quality brands of which Audi is a member. More
by steve@sanelson.com
Employees Worked With
July 17, 2023
Dain Bryant was excellent as the service advisor providing detailed and complete information. His customer service was exemplary. The technician’s video was great and provided an update on the veh providing detailed and complete information. His customer service was exemplary. The technician’s video was great and provided an update on the vehicle’s condition. The service was performed as promised. More
by faingoldd
