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Niello Audi - Service Center

Sacramento, CA

4.8
375 Reviews

375 Reviews of Niello Audi - Service Center

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December 11, 2023

I feel the dealerships employees especially the service representatives treat it’s their cilents very well . More

by PNPMIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Guadamuz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Niello Audi responded

Thanks for sharing your thoughts about your experience with Niello Audi. Hector and our team appreciate your business and hope to see you again soon! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 10, 2023

James is knowledgeable, caring, and professional. He kept Mr informed by providing work status updates throughout the day. More

by GCACE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2023 -

Niello Audi responded

We are very happy James provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 09, 2023

I very much enjoy working w niello Audi all depts. I always have a great experience. More

by NISSASWANSTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2023 -

Niello Audi responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Audi, we look forward to having you as one of our valued customers for many more years to come! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 08, 2023

As always, over the years of servicing my two Audis at Niello, Omead has always been informative, patient and to the point. Also, any repairs needed were handled well by the techs. The dealer pricing is a More

by georgecalclaims
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Niello Audi responded

George, Thank you so much for your excellent review! We are so glad that Omead had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Audi to be a positive one. Please don't hesitate to reach out if you need anything else. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 07, 2023

As always, great, courteous service. The process of drop-off and pick-up was smooth and efficient. More

by viggense
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2023 -

Niello Audi responded

Thank you for taking the time to leave us a five-star rating. Thank you for choosing Niello Audi. We appreciate your business and hope to see you again soon! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 05, 2023

I had a fantastic experience at Niello Audi. Omead was SUPER helpful, very professional and also knowledgeable. He was able to answer all of my questions and he communicated with me through out More

by audimorong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Niello Audi responded

Thank you for your very kind review. Omead and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Audi. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 05, 2023

As dealerships go I've been very pleased with the service and responsiveness at Niello. Very pleased that getting a loaner is hassle free and easy as it really helps keep my day on track. More

by MARK.PETERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Guadamuz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rajan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Niello Audi responded

Mark, Thanks for sharing your thoughts about your experience with Niello Audi. We appreciate your business and hope to see you again soon! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 04, 2023

Omead is great and was very attentive to my needs. The waiting area is comfortable enough to sit and wait during ur service. More

by edwardsantaana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dee Browning
Dec 05, 2023 -

Niello Audi responded

Edward, Thank you for the kind words for our service department! We look forward to sharing your compliments with Omead and Dee, and don't hesitate to let us know if we can be of further assistance. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 01, 2023

I always find the service department to be excellent. They keep my Audis running in top condition! More

by HANSENKWOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Bunker
Dec 02, 2023 -

Niello Audi responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 01, 2023

Great service as usual. I also received a Lyft pick up which was very helpful. More

by DAG.H.JAKOBSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bunker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2023 -

Niello Audi responded

Thank you for choosing Niello Audi. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

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