Niello Audi - Service Center

Employees are always attentive and professional. Facility is overall clean to include the outside of the building and the restroom. Facility is overall clean to include the outside of the building and the restroom. More

They were very helpful and answered all questions I had. They also gave me a lift to a local golf course so I could get something to eat. They also gave me a lift to a local golf course so I could get something to eat. More

Great please to have your Audi serviced! James French is awesome at listening to all your car needs. James French is awesome at listening to all your car needs. More

Dain is always helpful, I always ask for him because I know I will get excellent service and great advice! know I will get excellent service and great advice! More

The Service Department is top notch! Omead is very helpful, thorough and considerate. I highly recommend Omead and Niello! Omead is very helpful, thorough and considerate. I highly recommend Omead and Niello! More

I feel the dealerships employees especially the service representatives treat it’s their cilents very well . representatives treat it’s their cilents very well . More

Dan and Niello aren’t aggressive or proactive in care maintenance. The do only what’s necessary and sometime not even that if they find it covered under warranty. The response is the same - “ just keep a maintenance. The do only what’s necessary and sometime not even that if they find it covered under warranty. The response is the same - “ just keep an eye on it”. A year ago they thought my coolant was leaking , gave me a estimate- then said it may be under warranty and they didn’t feel it needed to be addressed because another tech said he didn’t see a leak. When I brought it back when my coolant light came on, I was told they couldn’t tell if it was leaking cuz they never cleaned off the sediment around the tubing last visit . Answer- “ just keep an eye on it”. More

James is knowledgeable, caring, and professional. He kept Mr informed by providing work status updates throughout the day. He kept Mr informed by providing work status updates throughout the day. More

As always, over the years of servicing my two Audis at Niello, Omead has always been informative, patient and to the point. Also, any repairs needed were handled well by the techs. The dealer pricing is a Niello, Omead has always been informative, patient and to the point. Also, any repairs needed were handled well by the techs. The dealer pricing is a bit steep in some cases, but i would still bring my car to Niello, primarily because of the predictability and no nonsense of service. As a client, my only contact is the service rep, and in this case it is Omead; he unquestionably handles the issues at hand in an outmost professional manner. More

I very much enjoy working w niello Audi all depts. I always have a great experience. I always have a great experience. More