Niello Audi - Service Center

Overall great service, the advisor makes all the difference in smoothing out the maintenance experience. Nielo continues to deliver on its customer service. difference in smoothing out the maintenance experience. Nielo continues to deliver on its customer service. More

Feel as though the problem with my car is finally fixed. James went above and beyond. James went above and beyond. More

Great customer service. Provided service on his day off. Really appreciate the communication as well. Provided service on his day off. Really appreciate the communication as well. More

Very professional and thorough. He went the extra mile for us trying to fix a heater problem. He went the extra mile for us trying to fix a heater problem. More

I have always had excellent service and support at Niello Audi. We have three Audis, all have been serviced here. Audi. We have three Audis, all have been serviced here. More

the service is, in and of itself great. ..Thanks in large part to Dan....and his service advisors. BUT, for the second time in 4 months my car was not washed, cleaned or otherwise in the sa ..Thanks in large part to Dan....and his service advisors. BUT, for the second time in 4 months my car was not washed, cleaned or otherwise in the same condition that I brought it in. Because of extended warranty issues I was using a loaner for more than 10 days. Three times I was given the expectation that I would get my car back on a certain day/or date and that didn't happen. So, when I finally could get my car I could refill the gas. So, I got a dirty car, new wiper blades and a dirty front window and $10/gallon charge to replace gas. Insult + injury....Love Cain, love Dain...losing faith with the dealership.... More

Great service and friendly, professional staff who ensured that I was kept apprised of the necessary repairs and the services rendered. ensured that I was kept apprised of the necessary repairs and the services rendered. More

Took care of my problem quickly and efficiently. Great working with Tatyana, my service advisor. Great working with Tatyana, my service advisor. More

The best service from James but you need to improve your survey. Should not demand at least 15 words. survey. Should not demand at least 15 words. More

James is always on top of everything. He anticipates my questions and everything always is seamless. He anticipates my questions and everything always is seamless. More