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Niello Audi

Sacramento, CA

4.7
514 Reviews
Welcome to Niello Audi Niello Audi in Sacramento, CA serves the Sacramento valley, including Roseville, Folsom, Elk Grove, and Reno. We have a wide selection of new Audi, certified preowned Audi, and high-line, luxury preowned cars in stock. Niello also provides expert, factory-trained service for your Audi as well as a well-stocked selection of parts and accessories. We know that you have high expectations and as a Niello dealer our commitment is to provide our customers exceptional service and unyielding integrity. Allow us to demonstrate our commitment to you!
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2350 Auburn Blvd

Sacramento, CA

95821

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Showing 514 reviews

July 04, 2023

Dianne is absolutely amazing! She is extremely attentive, professional, and and made the purchase process extremely easy. This was the second vehicle that we purchased from Niello More

by louis.rodriguez69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dianne Ponce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Lyon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Niello Audi responded

We are happy that you are happy, Louis! Thank you for being such a wonderful repeat customer. Dianne is an awesome part of the team and we will make sure to pass your compliments along to her. Enjoy your new Audi vehicles!

July 04, 2023

Erik was very professional, answered all of my questions, and had my vehicle maintenance completed in a timely manner. More

by louis.rodriguez69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Niello Audi responded

This is what we love to hear, Louis. We’re glad that Erik provided you with such a professional and attentive experience. We will make sure to pass your thanks along. See you next time!

July 02, 2023

Ramez was wonderful to work with. He was knowledgeable, friendly and professional. We had a very positive experience on all levels at Niello Audi. More

by Molly
Recommend Dealer
Yes
Employees Worked With
Ramez Salman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Tracy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kao Saephanh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Niello Audi responded

Molly, We're so glad to know that Ramez and the rest of our team here in Sacramento provided you with such a positive experience. We will make sure to pass along your kind words. Please do not hesitate to reach out to us if any questions or concerns come up in the future. Happy driving!

July 02, 2023

Erik is always the best! I appreciate how responsive and communicative he is, and he always explains things very clearly More

by SARA40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Niello Audi responded

Thank you for taking the time to acknowledge Erik's great work, Sara! We are truly lucky to have him on our team here in Sacramento and it's great to know that he always provides you with 5-star service. We will make sure he sees your review!

July 02, 2023

He took care of business and was helpful. Once my car was in the shop he kept me updated with the repairs. More

by TERRYPLUMB
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Niello Audi responded

We're happy to hear that Omead took such great care of your car and made sure to keep you updated throughout the repair process. Thank you for trusting us with your vehicle and for taking the time to leave us a review!

July 01, 2023

I don't give reviews but thank you anyway This is a pain. Please remove from survey. More

by LDOBAK
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2023

Friendly and efficient. Omead took care of me very well. Amazed at how fast they took care of my car and even got me a ride home and picked mu up once my car was ready More

by uglykiddjoe3
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Niello Audi responded

Thank you for taking the time to walk us through your recent service visit! We're glad to know that Omead took great care of you and that you appreciated the rides to and from your home. We appreciate your review and look forward to working with you in the future.

July 01, 2023

Always pleasant and don’t have to wait long if at all. Attentive and understanding of my concerns. More

by TARYNBACON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bunker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Niello Audi responded

We appreciate you choosing Niello Audi for your recent service, Taryn! It's great to hear that our team always provides you with such attentive service and addresses any concerns you may have. We look forward to continuing to serve you for years to come!

July 01, 2023

Organized, courteous, and friendly interaction with everyone involved. A very positive experience on all levels. More

by DICKDALPINO
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
James French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Niello Audi responded

We're happy to know that our team made your recent service visit such a positive one, Dick! Thank you for choosing Niello Audi and for taking the time to leave us a review. See you next time!

June 30, 2023

Daine was great ; however after I left with my freshly serviced vehicle where all the liquids were supposedly topped off or changed, the windshield fluid light went on. This makes me wonder what else got More

by KERRIBESSEY
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Niello Audi responded

Kerri, Thank you for taking the time to bring your concerns to my attention. I'm glad to know that Dain provided you with great service, but I definitely don't like hearing that you feel things were missed during your visit. If you would be willing to discuss further, please give me a call at 916-480-2829 at your convenience. Thank you, Scott Bunker, Service Manager

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