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Niello Audi

Sacramento, CA

4.7
514 Reviews
Welcome to Niello Audi Niello Audi in Sacramento, CA serves the Sacramento valley, including Roseville, Folsom, Elk Grove, and Reno. We have a wide selection of new Audi, certified preowned Audi, and high-line, luxury preowned cars in stock. Niello also provides expert, factory-trained service for your Audi as well as a well-stocked selection of parts and accessories. We know that you have high expectations and as a Niello dealer our commitment is to provide our customers exceptional service and unyielding integrity. Allow us to demonstrate our commitment to you!
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2350 Auburn Blvd

Sacramento, CA

95821

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Showing 514 reviews

September 04, 2023

Erik’s service is unmatched. I will definitely go back to him in the future. More

by FWRIGHT.TWLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2023 -

Niello Audi responded

Thank you for taking the time to acknowledge Erik's great work! We will make sure to let him know that you enjoyed working with him. See you next time!

September 03, 2023

Omead is very welcoming. He keeps me posted on the work being performed and ensures that I am comfortable while I wait. More

by Kim Stoll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2023 -

Niello Audi responded

Kim, We appreciate you taking the time to acknowledge Omead's wonderful work! We're glad to know that he always keeps you in the loop and makes you feel so welcomed. We will make sure to let him know that you mentioned him!

September 03, 2023

Hector, is always great and really helpful. Thank you for amazing service! Hector thank you again for everything More

by PACOMIRAZO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Guadamuz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2023 -

Niello Audi responded

We are truly lucky to have Hector on our team here in Sacramento and it's great to know that he always provides you with 5-star service. We will make sure to pass your kind words along to him. Thank you for choosing Niello Audi!

September 02, 2023

Hector has always provided us with A-1 service and he is a true pro! More

by matthewsjr28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Guadamuz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2023 -

Niello Audi responded

Thank you for taking the time to call out Hector's great work! We're so glad to know that he has always provided you with 5-star service. We are lucky to have him!

August 30, 2023

Hector is our favorite person at this dealership. Personable and Professional and kind. Appreciate the car getting washed too. More

by cycleamy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Guadamuz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2023 -

Niello Audi responded

Isn't Hector amazing? We're glad to know that you appreciated the kind and professional way that he works. We will make sure he sees your review!

August 30, 2023

Service was great treated me like family. Love bringing my car here to get worked on More

by MATRILFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatyana was my advisor
Sep 07, 2023 -

Niello Audi responded

Thank you for being a part of our Niello Audi family! It's wonderful to know that Tatyana and the rest of our team always make bringing your vehicle in for service such a pleasure. See you next time!

August 29, 2023

Great experience. I appreciate the entire team working with me to make a deal that worked for all of us. Thank you! More

by AMINA.BROZOVIC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramez Salman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Lyon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2023 -

Niello Audi responded

Amina, We're so glad that our team was able to come to deal that worked for you! If any questions come up, please do not hesitate to reach out to us. Happy driving!

August 29, 2023

Next level of service from everyone that was involved would recommend to anyone who’s in the market for a Audi More

by CMAGUIRE66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramez Salman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Tracy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2023 -

Niello Audi responded

Thank you for choosing Niello Audi for your recent purchase! It's wonderful to know that Robert, Ramez, and Steve all worked together to provide you with next-level service. We appreciate your review and look forward to working with you again in the future!

August 28, 2023

Very good communication. Corrected refusal to provide loaner vehicle for multi-day repair. Need to address this policy due to "out of warranty" vehicle excuse. Seems business More

by Glimmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Guadamuz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Niello Audi responded

Thank you for your review and honest feedback, Glimmer. I'm glad we were able to ultimately get you set up with a loaner vehicle. If you have any other questions or concerns about our loaner vehicle process, please do not hesitate to reach out to me at 916 480-2829. Thank you for your time, Scott B, Service Manager

August 28, 2023

Cain Carter is a tremendous asset to the dealer and is a good model of how to engage customers. More

by SPENCER.REEDER
Recommend Dealer
Yes
Employees Worked With
Cain Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2023 -

Niello Audi responded

Spencer, We appreciate you taking the time to notice and point out Cain's amazing work! He is truly an asset to our team here in Sacramento. Thank you for your review!

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