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Niello Audi

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.7
543 Reviews
Welcome to Niello Audi Niello Audi in Sacramento, CA serves the Sacramento valley, including Roseville, Folsom, Elk Grove, and Reno. We have a wide selection of new Audi, certified preowned Audi, and high-line, luxury preowned cars in stock. Niello also provides expert, factory-trained service for your Audi as well as a well-stocked selection of parts and accessories. We know that you have high expectations and as a Niello dealer our commitment is to provide our customers exceptional service and unyielding integrity. Allow us to demonstrate our commitment to you!
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2350 Auburn Blvd

Sacramento, CA

95821

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Showing 543 reviews

December 09, 2024

poor customer service. I feel like a number and not a person. I try to avoid going when possible. Dain did not help me. He is courteous and I have been helped by him in t More

by BUNNYJIMENEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Omead Anwar
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2024 -

Niello Audi responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 09, 2024

Omead is amazing, extremely helpful, knowledgeable and prompt. I recommend both him and Niello Audi’s service department very highly. More

by K Faz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cain Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alicia Hart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bunker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Lowenstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Raschein, Steve Browning, Dee Browning
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Dec 09, 2024 -

Niello Audi responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Omead and our team here at Niello Audi. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 09, 2024

Jeff and Dianne were phenomenal to work with and we would highly recommend them for anyone who is looking to purchase an Audi. More

by GC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dianne Ponce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Lyon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Holt
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Dec 09, 2024 -

Niello Audi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Aaron Thetford General Manager athetford@niello.com

December 07, 2024

Omead is great. He understands the value of return business and always strives to exceed expectations. More

by Joshua Dunn
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 08, 2024 -

Niello Audi responded

Thanks for sharing your thoughts about your experience with Omead here at Niello Audi. We appreciate your business and hope to see you again soon! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 03, 2024

Thanks to all the assistance I received from Tatyana Homackiit was much less stressful. She was kind, cool and actually felt her concern. She very much loves what she does and is over-the-top helpful More

by EQUINE13
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatyana Homacki
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Dec 03, 2024 -

Niello Audi responded

We are very happy to hear that Tatyana provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 03, 2024

Andrew was very helpful when he explained how the lease would work for our benefit. More

by CJCHOY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Lyon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2024 -

Niello Audi responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Andrew met your expectations. Thank you again for choosing Niello Audi. We look forward to having you as one of our valued customers for many more years to come! Aaron Thetford General Manager athetford@niello.com

November 28, 2024

Dane consistently goes above and beyond in to solve any and all issues we may have with either both of our Audi's. More

by rmetzler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2024 -

Niello Audi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Dain and our team, and we look forward to working with you again. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

November 27, 2024

This is my 4th Audi purchased and serviced at Niello. They always are great to work with and take care of my needs. More

by kt555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cain Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
James French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rajan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2024 -

Niello Audi responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Audi. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

November 27, 2024

Great customer service by Hector! He is always courteous and professional in keeping me up to date on my service. More

by djoe777888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Guadamuz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rajan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2024 -

Niello Audi responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Hector met your expectations. Thank you again for choosing Niello Audi. We look forward to having you as one of our valued customers for many more years to come! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

November 27, 2024

Great customer service ! Went above and beyond and beat deal from another dealership without the haggle. More

by DDASHER10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Employee not listed
Report | Print
Nov 29, 2024 -

Niello Audi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Audi. Aaron Thetford General Manager athetford@niello.com

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