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Niello Audi

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.7
635 Reviews
Welcome to Niello Audi Niello Audi in Sacramento, CA serves the Sacramento valley, including Roseville, Folsom, Elk Grove, and Reno. We have a wide selection of new Audi, certified preowned Audi, and high-line, luxury preowned cars in stock. Niello also provides expert, factory-trained service for your Audi as well as a well-stocked selection of parts and accessories. We know that you have high expectations and as a Niello dealer our commitment is to provide our customers exceptional service and unyielding integrity. Allow us to demonstrate our commitment to you!
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2350 Auburn Blvd

Sacramento, CA

95821

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Showing 635 reviews

September 02, 2025

The dealership exceeded my expectations, providing excellent customer service (by Diane Ponce) and her manager, Alex. I’m very pleased with my purchase and will definitely return when it comes to buyi More

by TONI M
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Dianne Ponce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Thetford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Paulson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Kludt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 02, 2025 -

Niello Audi responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Audi! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

September 01, 2025

Always great service at this location. Very happy with how I am taken care of. More

by GREGSVILAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James French
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 01, 2025 -

Niello Audi responded

Thanks for sharing about your experience with Niello Audi. We appreciate your business and hope to see you again soon! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

August 30, 2025

Niello Audi is great. Ronnie was low pressure, friendly, and really listened to what I wanted in my next car. More

by 2SEWELLS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronnie Phillips
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Aug 30, 2025 -

Niello Audi responded

Thanks for your feedback on your recent visit to Niello Audi. It's great to hear that we were able to assist you and that you had such a positive experience. Aaron Thetford General Manager athetford@niello.com

August 29, 2025

Everyone was very helpful. All of my questions were answered. Jim has made himself available to me and has helped me with questions since I bought my new car. More

by LYNNEMAYER4648
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacqueline Westlake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim
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Aug 29, 2025 -

Niello Audi responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Audi! Aaron Thetford General Manager athetford@niello.com

August 28, 2025

Excellent low stress experience. Got the car and the deal I was looking for. Would highly recommend! More

by KEITH_EIDE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dianne Ponce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Kludt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2025 -

Niello Audi responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Audi. We look forward to having you as one of our valued customers for many more years to come! Aaron Thetford General Manager athetford@niello.com

August 28, 2025

Jacquiline was super helpful and great to work with. Over all everyone was helpful and mostly pleasant experience More

by ROBERTSALAZAR479
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacqueline Westlake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cain Carter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Paulson
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2025 -

Niello Audi responded

Robert, thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Jacqueline and our team can do to assist you, please do not hesitate to let us know. We are always happy to help! Aaron Thetford General Manager athetford@niello.com

August 24, 2025

Omead was always great to talk to for my car’s maintenance. He knows things well and explains them to me well More

by XBZHANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2025 -

Niello Audi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

August 22, 2025

This is the third Audi I have purchased from Cain Carter since 2012 (and I live approximately 75 miles away). He's the best. More

by TEDI0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cain Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Garcia
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Aug 25, 2025 -

Niello Audi responded

Ted, thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Aaron Thetford General Manager athetford@niello.com

August 20, 2025

This is my 5th Audi from Niello and I would recommend them. Andrew was very helpful with my purchase. More

by TERRYPLUMB
Recommend Dealer
Yes
Employees Worked With
Jacqueline Westlake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Lyon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Saephanh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 20, 2025 -

Niello Audi responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Aaron Thetford General Manager athetford@niello.com

August 19, 2025

I bought a car from this dealership in May and have already taken it back twice due to a crackling noise in the headliner and it still isn’t fixed. I rarely drive the car and the check oil light came o More

by KEITHAN_BALDWIN
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Omead Anwar
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2025 -

Niello Audi responded

Thank you for sharing your feedback, Keithan. We understand how frustrating it can be to experience concerns with your vehicle, and we truly appreciate your patience as we’ve worked to address them. Our records show the vehicle was last repaired on July 1, 2025. If you’re still experiencing the noise, we’d be happy to schedule a follow-up appointment to take another look—sometimes a new noise can develop. Someone from our team will be in contact to make sure everything is taken care of for you. Thank you, Scott Bunker, Service Manager

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