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Niello Audi

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.7
517 Reviews
Welcome to Niello Audi Niello Audi in Sacramento, CA serves the Sacramento valley, including Roseville, Folsom, Elk Grove, and Reno. We have a wide selection of new Audi, certified preowned Audi, and high-line, luxury preowned cars in stock. Niello also provides expert, factory-trained service for your Audi as well as a well-stocked selection of parts and accessories. We know that you have high expectations and as a Niello dealer our commitment is to provide our customers exceptional service and unyielding integrity. Allow us to demonstrate our commitment to you!
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2350 Auburn Blvd

Sacramento, CA

95821

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Showing 517 reviews

October 13, 2023

Techs are informative, work is done right the first time, great amenities, convenient location, and very professional yet personable service. More

by tystickone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2023 -

Niello Audi responded

It's amazing to hear that our team always provides you with professional and personable service that is done right the first time! We're also glad to know that you appreciate our location and amenities. We look forward to continuing to serve you!

October 11, 2023

2022 Q5 needed some sort of fuel sensor replaced. Dain ordered the part and it was repaired quickly. Very easy process. Thank you. More

by RBARRETT65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2023 -

Niello Audi responded

So glad that Dain was able to get that part ordered and your fuel sensor replaced quickly! Thank you for trusting our Sacramento team with all of your service needs.

October 09, 2023

Excellent service all the way. the whole team bends over backwards to help solve my Etron issues! More

by WILLEVERS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cain Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Lyon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2023 -

Niello Audi responded

Thank you for taking the time to leave us a review, Will! We're so glad that our team was able to help resolve the issues you were experiencing with your e-tron. If any other questions or concerns come up in the future, we're here to help!

October 09, 2023

Cain is the best! He is very responsive and knowledgeable. Niello Audi and Cain Carter did a fantastic job at making our lives easier. More

by Zack.goldenberg
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cain Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Lyon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2023 -

Niello Audi responded

Isn't Cain amazing, Zack? We will make sure to let him know that you appreciated his knowledge and responsiveness. We love making our customers lives easier when we can!

October 07, 2023

Experience was great. No pressure and I got all my questions answered . Cain is knowledgable and helpful More

by DWILLI1022
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cain Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2023 -

Niello Audi responded

Thank you for taking the time to review your recent sales visit to Niello Audi! Cain is truly an all-star on our team here in Sacramento and we're glad to know that he kept things low pressure and answered all of your questions. Happy driving!

October 07, 2023

Great service! All staff, especially Dain, were extremely helpful and answered all of my questions. More

by GSFALCON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rajan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2023 -

Niello Audi responded

This is what we love to hear! We appreciate you taking the time to call out Dain's great work. We are truly lucky to have him on our team here in Sacramento. Thank you for choosing Niello Audi!

October 06, 2023

Very helpful and accommodating. Good service. Will be happy to use this service department again. More

by IDENEFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2023 -

Niello Audi responded

Thank you for taking the time to review your recent service visit! We're thrilled to know it went smoothly and look forward to serving you again in the future.

October 05, 2023

They do a great job explaining the work. They service department personnel are very knowledgeable, More

by amelo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2023 -

Niello Audi responded

We're glad to hear that our service team always provides you with a high level of service! Thank you for your continued trust and support and for taking the time to leave us a review.

September 30, 2023

The table of adviser is too small. I have a habit to keep distance due to Covid. Why is tire rotation not included in the maintenance schedule? The site is clean, and people ar More

by CRISO001P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Guadamuz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2023 -

Niello Audi responded

Thank you for your review and honest feedback. We will make sure to pass your thoughts along to our service team. If you there is anything we can do to make you feel more comfortable during your visits, please make sure to mention it to our team when you're here - we're happy to help!

September 30, 2023

They are friendly and have great follow up. Their service department is efficient and communicates well. More

by doreen.lenhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cain Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2023 -

Niello Audi responded

This is what we love to hear, Doreen! Thank you for your review and for taking the time to acknowledge our team's efficient service and great follow up. It is always such a pleasure working with amazing customers like you!

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