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Niello Audi

Sacramento, CA

4.7
543 Reviews
Welcome to Niello Audi Niello Audi in Sacramento, CA serves the Sacramento valley, including Roseville, Folsom, Elk Grove, and Reno. We have a wide selection of new Audi, certified preowned Audi, and high-line, luxury preowned cars in stock. Niello also provides expert, factory-trained service for your Audi as well as a well-stocked selection of parts and accessories. We know that you have high expectations and as a Niello dealer our commitment is to provide our customers exceptional service and unyielding integrity. Allow us to demonstrate our commitment to you!
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2350 Auburn Blvd

Sacramento, CA

95821

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Showing 543 reviews

February 06, 2024

It was a very good experience. I felt from the moment i stepped onto the lot. I was completely duplicated of what I wanted. They guided me well. Thank you. I love my Audi. More

by PERFECTANITA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Burris, Christian Ibanez
Feb 06, 2024 -

Niello Audi responded

Anita, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Charlie Zink General Manager czink@niello.com (916) 283-7206

February 05, 2024

Niello Audi and the team made the car buying process easy. And if you want an exclusive color for your Audi, this is the dealership you want. More

by DEREKPOWELL
Recommend Dealer
Yes
Employees Worked With
Cain Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Lyon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Niello Audi responded

Derek, Thank you for choosing Niello Audi. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Charlie Zink General Manager czink@niello.com (916) 283-7206

February 04, 2024

James takes care of everything for me and makes servicing the vehicle easy. Thanks much James! More

by RUSSELL.SHRYOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Niello Audi responded

Thank you for your business and this review. We're happy to hear James was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

February 02, 2024

Dain was friendly and knowledgeable and kept me up to date throughout the service. The waiting area is clean and well-appointed (beverages, wifi, etc.), making it easy to work while I waited. Dain and th More

by NAPARRISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2024 -

Niello Audi responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dain met your expectations. Thank you for choosing Niello Audi, we look forward to having you as a valued customer for many years to come! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

February 01, 2024

The service team was great, friendly, and courteous. But I did have to return twice to follow up on a few service items. More

by ADELINE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Guadamuz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Niello Audi responded

Thank you for taking the time to share your feedback, Adeline! We sincerely value your business and look forward to your next visit. Please don't hesitate to reach out if you need any further assistance. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

January 28, 2024

I love Omead and the service he and his team provide There’s no complaints from me More

by janet.nannini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rajan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Niello Audi responded

Thank you so much, Janet, for your excellent review! We are so glad that Omead had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Audi to be a positive one. Please don't hesitate to reach out if you need anything else. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

January 27, 2024

Great service department! Service advisor James went out of his way to make sure I maximized the savings on my 40 and 50k services. More

by BIGDEALS.SR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Niello Audi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with James and our team, and we look forward to working with you again. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

January 25, 2024

Very friendly knowledgeable, no surprises! My car was done in time, and no issues after More

by ruthtesar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Niello Audi responded

Thank you for taking the time to share your thoughts on working with our team, Ruth. We're glad to hear we delivered such a great experience! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

January 24, 2024

Jacqueline was awesome to work with on my purchase. Highly recommend her and Niello Audi. More

by MATTAPELAND
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jacqueline Westlake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Burris
Jan 24, 2024 -

Niello Audi responded

It's great to hear that Jacqueline was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Audi! Charlie Zink General Manager czink@niello.com (916) 283-7206

January 23, 2024

Dain is extremely helpful and nice, and I appreciate the way the entire service department is so helpful and nice and thorough. More

by KATHLEENQUIJALVO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Niello Audi responded

Kathleen, Thank you for taking the time to share your thoughts on working with Dain and our team. We're glad to hear we delivered such a great experience! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

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