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Niello Audi

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.7
588 Reviews
Welcome to Niello Audi Niello Audi in Sacramento, CA serves the Sacramento valley, including Roseville, Folsom, Elk Grove, and Reno. We have a wide selection of new Audi, certified preowned Audi, and high-line, luxury preowned cars in stock. Niello also provides expert, factory-trained service for your Audi as well as a well-stocked selection of parts and accessories. We know that you have high expectations and as a Niello dealer our commitment is to provide our customers exceptional service and unyielding integrity. Allow us to demonstrate our commitment to you!
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2350 Auburn Blvd

Sacramento, CA

95821

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Showing 589 reviews

July 01, 2024

I’m always greeted with professional curiously Dain Bryant is always very professional and kind More

by DAWNETTE64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2024 -

Niello Audi responded

Thank you for choosing Niello Audi. Your feedback and rating mean a lot to us. We're glad Dain is always able to help, and we hope to see you again! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

June 27, 2024

Niello has always been polite and caring on how they treat customers. They do what is in the customers interest before the company. More

by GARYJOHN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rajan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cain Carter in sales
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Jun 28, 2024 -

Niello Audi responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

June 26, 2024

I have leased a couple of cars with Cain. His professionalism and customer service are exemplary. More

by YASINI
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cain Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
James French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony (Car pickup/drop off)
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Jun 26, 2024 -

Niello Audi responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Cain delivered such a great experience! Aaron Thetford General Manager athetford@niello.com

June 25, 2024

After 16 years I was ready to replace my old Audi. I found my experience to be customer friendly. Christian, Steve and I believe Alex worked with me to get me into the car I wanted in a way I could a More

by PJOHNSTON8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Tracy, Christian Ibanez
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Jun 25, 2024 -

Niello Audi responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Niello Audi are glad to have you as a customer. Aaron Thetford General Manager athetford@niello.com

June 24, 2024

Excellent service. Andrew and Cain are the best! VIP service all the way through. Thank you again for making this so easy for me. More

by onefrenchpoodle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cain Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Lyon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2024 -

Niello Audi responded

Thanks for sharing your thoughts about your experience with Niello Audi. We appreciate your business and hope to see you again soon! Aaron Thetford General Manager athetford@niello.com

June 24, 2024

Always a pleasure working with Alex and enjoyed the experience and getting to know Jim Turner. He's a true asset to the dealer. More

by BRYAN
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex Kludt & Jim Turner
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Jun 24, 2024 -

Niello Audi responded

Bryan, It's fantastic to hear that Jim, Alex, and our team provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Niello Audi! Aaron Thetford General Manager athetford@niello.com

June 21, 2024

Polite, prompt, and professional - James kept me informed and respected my time during the 4 day process of getting my car serviced under warranty. He restored my decision to continue to come to Niello after More

by cstangl01
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
James French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 22, 2024 -

Niello Audi responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Audi. We look forward to having you as one of our valued customers for many more years to come! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

June 21, 2024

Great place to do business. Everyone seems to really care about me and my car. More

by unkeld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 22, 2024 -

Niello Audi responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

June 19, 2024

We’ve worked with Dain for many years and is excellent. Always cheerful, listens carefully, clear with solutions. Would never take our car any place but Neillo. More

by JOHNCOX3000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2024 -

Niello Audi responded

Thank you, John, for sharing about your experience with Niello Audi. We appreciate your business and hope to see you again soon! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

June 17, 2024

Great customer service- I really enjoyed the experience. The follow up with nice as I was limited on time. More

by WING.WATSON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe from sales, Brandon Flynn
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Jun 18, 2024 -

Niello Audi responded

Thanks for sharing your thoughts about your experience with Niello Audi. Brandon, Joe, and our team appreciate your business and hope to see you again soon! Aaron Thetford General Manager athetford@niello.com

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