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Niello Audi

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.7
518 Reviews
Welcome to Niello Audi Niello Audi in Sacramento, CA serves the Sacramento valley, including Roseville, Folsom, Elk Grove, and Reno. We have a wide selection of new Audi, certified preowned Audi, and high-line, luxury preowned cars in stock. Niello also provides expert, factory-trained service for your Audi as well as a well-stocked selection of parts and accessories. We know that you have high expectations and as a Niello dealer our commitment is to provide our customers exceptional service and unyielding integrity. Allow us to demonstrate our commitment to you!
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2350 Auburn Blvd

Sacramento, CA

95821

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Showing 518 reviews

March 24, 2024

Dain and the rest of the team are great. They take amazing care of my vehicle. More

by mylinhmello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rajan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2024 -

Niello Audi responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Dain and the rest of our team, and don't hesitate to let us know if we can be of further assistance. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

March 23, 2024

We worked with Josh Will and he was very informative and helpful with purchasing our Q7. Very positive experience working with Niello Audi. More

by GINACROW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Tracy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Will
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrea Bryner
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Mar 24, 2024 -

Niello Audi responded

Thank you for taking the time to write this review, Gina, and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Niello Audi are glad to have you as a customer. Aaron Thetford General Manager athetford@niello.com (916) 283-7206

March 23, 2024

All of the people we dealt with were very professional and did a great job. Several times we have been back for minor things and the same type of service is displayed. We especially were happy with Jacq More

by TCLARKCO
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jacqueline Westlake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Tracy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Lyon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2024 -

Niello Audi responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear David and Jacqueline delivered such a great experience! Aaron Thetford General Manager athetford@niello.com (916) 283-7206

March 21, 2024

Very professional and customer oriented service. Good communication on the progress of the repair work. More

by SPLSCANADA
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2024 -

Niello Audi responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Audi to be a positive one. Please don't hesitate to reach out if you need anything else. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

March 19, 2024

Everyone was polite and courteous. Difficult situation, they did the best they could to save my 2013 Q5. More

by AUDRA.WIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2024 -

Niello Audi responded

Audra, Thank you so much for your excellent service review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Audi to be a positive one. Please don't hesitate to reach out if you need anything else. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

March 18, 2024

COURTEOUS AND PROFESSIONAL. HE KEPT ME UPDATED ON THE PROCESS WHICH WAS VERY MUCH APPRECIATED. NICE GUY More

by MPH002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2024 -

Niello Audi responded

Thanks for sharing your thoughts about your service experience with Niello Audi. We appreciate your business and hope to see you again soon! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

March 12, 2024

My 3rd vehicle I have purchased from Niello. Happy with the process but would like to mention my car came off another lot and the cleaning and prep of the vehicle, particularly the windows coul More

by PCAT624
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dianne Ponce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cain Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kao Saephanh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2024 -

Niello Audi responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Aaron Thetford General Manager athetford@niello.com (916) 283-7206

March 09, 2024

All in al it was a good transaction. The sales person was very nice Decent price More

by JIMMORENOCOMMERCIAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqueline Westlake
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2024 -

Niello Audi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

March 09, 2024

Customer-oriented. Excellent and personable service. I recommend this dealership for sales and service with no reservation. More

by rhbardales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bunker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rajan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2024 -

Niello Audi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

March 06, 2024

Very good, patient and helpful. Very good dealership. I will recommend to my friend of it . More

by CHRISL1923
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Lyon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Ibanez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2024 -

Niello Audi responded

Thank you so much for your kind words, Chris, and for taking the time to leave us this wonderful feedback! Aaron Thetford General Manager athetford@niello.com (916) 283-7206

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