Nick Nicholas Ford Inc
Inverness, FL
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,046 reviews
New car purchase Let me say, having a female sales rep.made my experience a stress free experience. She took a great deal of time explaining everything. She was pat Let me say, having a female sales rep.made my experience a stress free experience. She took a great deal of time explaining everything. She was patient as she answered my repetitive questions. She was reassuring that I will adjust to all the new additions to the car. I enjoy driving the car and am learning to appreciate technology. Thank you Kim. More
Shame on You Ford Motor Company! Shame on you Nick Nicholas! Shame on you Ford Motor Company! Shame on you Nick Nicholas Ford! In October, 2016, after our 2006 Chevrolet HHR was destroyed by Hurricane Hermin Shame on you Ford Motor Company! Shame on you Nick Nicholas Ford! In October, 2016, after our 2006 Chevrolet HHR was destroyed by Hurricane Hermine, to help us out, our son-in-law sold us his one year old 2015 Ford Explorer Sport, a beautiful, high performance, top of the line, $50K vehicle. We were hesitant at first as it was way more expensive, larger, heavier, AWD, turbo charged, less mpg than we would typically buy. But as soon as we started driving the vehicle, we fell in love with it. Fast forward, June 2017, we noticed paint bubbling on the edges of the hood and promptly took it to our hometown dealer, Nick Nicholas Ford of Crystal River FL who had been servicing it for us since day one. We were referred to their sister dealership in Inverness, FL where the body work is performed. Patrick Nantz there inspected the vehicle and told us they had been seeing this issue, stating something about the use of a new aluminum product causing defective hoods. He submitted a warranty claim to Ford who promptly agreed to repaint the hood. We have owned many vehicles over the years, never encountering a paint issue on a new car, or even on ones owned ten years. We put our complete trust in Ford Motor Company and Nick Nicholas Ford and drove off as happy campers with the belief that the problem was diagnosed and corrected in the proper manner to be a long term solution. Fast forward, May, 2019, less than 2 years since the repaint, less than four years in service, yet out of bumper to bumper warranty, the paint on the repainted hood began bubbling in the exact same fashion. We returned to Nick Nicholas Ford where once again Mr. Nantz looked at the problem and basically repeated that this was a known issue which Ford is now remedying by replacing the hoods, rather than repainting them. A new claim which clearly is related to the original claim was filed and, surprisingly to us, denied, stating the vehicle is no longer under factory warranty, sorry. Shame on you Ford Motor Company. If this is not an example of a preexisting condition, please give me one!!! It was obviously not corrected the first time around. If Ford Motor Company or their representative Nick Nicholas Ford can not diagnose the problem properly and have it repaired properly to begin with, where are we to turn? Mr. Nantz made it clear that his hands were tied with Ford, but that we may be able to get some assistance from an in house advocate whom we never even spoke. Finally, after three weeks of waiting, several calls and second visit, we were given two options. Nick Nicholas Ford would offer us an employee rate of $300 to repaint it, but would not warrant it. What? When did you stop backing your work?!? Since it was already re-painted once at the this dealership and the problem came back, wouldn’t we think it probably will again? So no thanks to that one. Or second, we could buy a new hood for $1600, basically take it or leave it. Wow! Mr. Nantz then suggested we take our business back to Crystal River as Nick Nicholas Ford had recently sold out there to The Crystal Group who should now be our hometown dealer, this even though Nick Nicholas Ford is a mere 15 minute drive from our home. If we were buying a new car would they send us away to our ‘hometown’ dealer then?? Most likely not. Shame, shame Nick Nicholas Ford! I wonder if Mr. Nick Nicholas would accept reoccurring paint on his less than four year old $50,000 vehicle? Now we learn that the vehicle is under a factory recall...again! Could we perhaps suggest that these defective hoods also be added to the recall list? Again, we have had lots of vehicles over the years, several of them Fords. My husband had two Pintos, a Ranger, an Expedition, I drove a Taurus, my daughter’s first car was a Contour, her second an Escape Hybrid. Ford has had great looking models over the years and we do support the domestic economy and employment. And although General Motors has had most of our business over the years, there has never been a reason not to buy a Ford, nor to boycott Nick Nicholas Ford. Until now. These comments may serve as our customer satisfaction survey. What rating do they deserve? Shame on you Ford Motor Company! Shame on you Nick Nicholas Ford! More
Making magic happen... again! three years ago I came to Rex in a rough spot, within an hour I drive away in my first new car... totally hassle-free. last weekend I came back with a three years ago I came to Rex in a rough spot, within an hour I drive away in my first new car... totally hassle-free. last weekend I came back with another challenging request and yet again within an hour I drove away in my second new car. Nick Ford looked out for me and they will do the same for anyone. I am customer for life! More
New truck puchase Get a new one every 3 years at the best price around, quick, and friendly service. Got exactly what I wanted, delivered when I wanted it, and a detail Get a new one every 3 years at the best price around, quick, and friendly service. Got exactly what I wanted, delivered when I wanted it, and a detailed explanation of how all the new "gadgets" work! More
Love my new car! I usually lean towards used vehicles, but this time I caved in and bought a new car at Nic Nicholas! What I absolutely love about it is all the safety I usually lean towards used vehicles, but this time I caved in and bought a new car at Nic Nicholas! What I absolutely love about it is all the safety features. Front and rear view cameras, keyless start, sensors at almost every angle, navigation system, even has an aide to help with changing lanes!! Not only can I navigate where I’m going but it can almost get me there with minimal effort! LOL. This is 10 years newer than what I was driving so a big step up, but I’m very happy I did it! PS: Our salesman was awesome as well! Thanks to Rex for tolerating my indecisiveness! More
Transit passenger purchase Loved the entire experience!! From the internet search to the showroom, smooth transition. Especially for me who lived 50 miles away. Thanks Ford you Loved the entire experience!! From the internet search to the showroom, smooth transition. Especially for me who lived 50 miles away. Thanks Ford you rock! More
Great place, none of the BS hidden fees either Bought a CPO 5spd focus from Gary Noffsinger. Had a great experience, and was very happy to not see all the hidden fees most dealers try and gouge you Bought a CPO 5spd focus from Gary Noffsinger. Had a great experience, and was very happy to not see all the hidden fees most dealers try and gouge you with (vin etching, prep fee, stupid blinking brake light module etc). Just straight forward people. They low balled me on my trade at first, but we settled on a fair price for it. Car needed a couple minor things, and service dept got those squared away for me one day this week (ac serviced, washer fluid cap was missing, and a second key cut/programmed). I would def recommend, and buy here again. More
Purchased 2019 Ruby Red Ford F250 The best experience ever! Dee Knight is outstanding, friendly, and genuinely a great person! He was knowledgeable took his time to show us all the gre The best experience ever! Dee Knight is outstanding, friendly, and genuinely a great person! He was knowledgeable took his time to show us all the great features the beautiful truck had to offer. He seemed as excited as we were over our purchase. Will come back and purchase from him again. Dee knight you are truly an asset to this dealership. More
Purchase new F250 Wasn’t sure I was going to buy a new truck today. Was just looking and really liked the 2019 F 250 King Ranch. After test driving several trucks my sa Wasn’t sure I was going to buy a new truck today. Was just looking and really liked the 2019 F 250 King Ranch. After test driving several trucks my salesman Rex Adair told me to take a truck home to show my wife. She really loved it and told me to do it! Rex went far and above my expectations as a salesman, very professional and understanding of my wants and needs. More
Great Experirence Rex Adair was a great salesman. He listened and responded to our needs for a new vehicle. Rex explained the features of the new car in great detail. Rex Adair was a great salesman. He listened and responded to our needs for a new vehicle. Rex explained the features of the new car in great detail. It was a pleasure doing business with Nick Nicholas Ford. More